Hedgehog Insurance Reviews

Name: Hedgehog Insurance
Address: Capital Tower, Cardiff, Capital Tower, Cardiff, City and County of Cardiff
Rating: 4.67

4.7 Rating 3,425 Reviews

94 %

of reviewers recommend Hedgehog Insurance

Company Reviews

Metrics

Info

4.7

Based on 3,425 reviews

Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Hedgehog Insurance:

We are an exclusively-online car insurance company. As a modern provider of car insurance, we use the very latest data to give you the most competitive price. We strive to make our website as convenient and easy to use as possible.

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“really easy, straightforward and all electronic. Really good price too”

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Posted 5 years ago

Hi Kay, thank you for your positive feedback. It's really nice to hear that you've found our online process so simple - plus a good price too always helps 😉 Have a great day! The team at Hedgehog

Posted 5 years ago

“I like this insurance”

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Posted 5 years ago

Hi Andres, We are so pleased to see that you like your Hedgehog insurance policy. Thanks for leaving the review. The team at Hedgehog

Posted 5 years ago

“Everything was done on line which I like. Quick and easy.”

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Posted 5 years ago

Hi Oladayo, Thank you for the great review. It is great to see you enjoyed our online service. The team at Hedgehog

Posted 5 years ago

“Ease of process to secure a good policy, competitive price”

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Posted 5 years ago

Hi Geeta Thank you for the great review. It's great to hear that you found the process easy to use and our prices competitive. The team at Hedgehog

Posted 5 years ago

“Applying was straightforward but would like a paper copy of certificate”

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Posted 6 years ago

Hi Jeffrey, Thanks for the great review. Looking at your policy it seems as though you have opted for a paperless policy. However, we have organised for a paper copy of your certificate to be sent out to you as soon as possible :) The team at Hedgehog

Posted 5 years ago

“Had help from my son to complete on line”

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Posted 6 years ago

Hi Mark, It's great to read your Son was able to help you with everything online. We hope you enjoyed the experience. The team at Hedgehog

Posted 6 years ago

“Quick and easy with great prices! Everything was sorted online without hassle!”

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Posted 6 years ago

Hi Katie, Thank you for the great review. We really appreciate the kind comments. The team at Hedgehog

Posted 6 years ago

“Taking out the policy went well was easy and no hassle.”

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Posted 6 years ago

Hi Paul, Thanks for the great review. It is good to read that everything was easy for you. The team at Hedgehog

Posted 6 years ago

“Thankyou xx”

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Posted 6 years ago

Hi Carla, Thank you too! We appreciate the feedback :D The team at Hedgehog

Posted 6 years ago

“The website was easy to use and the policy documents easy to read. The terms were correct and the price was right for me to go with hedgehog”

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Posted 6 years ago

Hi Charles, Thank you for the excellent feedback. We are so pleased that the price was competitive for you. The team at Hedgehog

Posted 6 years ago

“Struggled at first to get into the basket to pay with all the add ons... But got there eventually without adding anything else.”

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Posted 6 years ago

Hi Opal, Sorry to hear your initial struggles, we're glad everything was fine in the end. Thanks for the review. The team at Hedgehog

Posted 6 years ago

“Nice quick easy simple process! Exactly how it should be.”

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Posted 6 years ago

Hi Emma, We are glad you like our simple processes! Thanks for the great review. The team at Hedgehog

Posted 6 years ago

“Quick service at a fair price can't say more”

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Posted 6 years ago

Thank you for the great review. We really appreciate the comments. The team at Hedgehog

Posted 6 years ago

“I found it simple and straight forward to apply, without any stress.”

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Posted 6 years ago

Hi Denis, Thanks for the great review. It's awesome to see everything was stress free for you. The team at Hedgehog

Posted 6 years ago

“I'm a stickler for taking a phone call other than that all seems good”

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Posted 6 years ago

Hi Ethan, Thank you for leaving the review. As we are an online based company, we only offer customer service support through live chat. Our live chat agents will respond in seconds which is a lot quicker than being on hold, we promise! If you did ever need to claim, rest assured we have a 24/7 claimsline. We're glad everything else is good for you :) The team at Hedgehog

Posted 6 years ago

“I found it quite easy to navigate through the website. I think the premium is also competitive. Now I need to see how the customer service is going to be at times of need.”

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Posted 6 years ago

Hi Somashekar, Thank you for the great review! We promise we to look after you throughout the lifecycle of your policy! If you ever need us, our agents will respond in seconds via live chat Monday - Friday 9am - 5:30pm. The team at Hedgehog

Posted 6 years ago

“Good customer service. Thank you so much 😊”

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Posted 6 years ago

Thank you for the feedback. Your kind comments will be passed on to our customer service team. The team at Hedgehog

Posted 6 years ago

“decent price”

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Posted 6 years ago

We're so pleased to see we offered you a competitive price. Thanks for leaving the great review. The team at Hedgehog

Posted 6 years ago

“Really easy to join with no hassle”

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Posted 6 years ago

Hi Philip, Thanks for the comments. it's great that everything was easy for you. The team at Hedgehog

Posted 6 years ago

“quick and easy”

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Posted 6 years ago

Hi Michelle, Thanks for the kind words! The team at Hedgehog

Posted 6 years ago

Hedgehog Insurance is rated 4.7 based on 3,425 reviews