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Hello Baby Reviews

4.4 Rating 3,385 Reviews
94 %
of reviewers recommend Hello Baby
4.4
Based on 3,385 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 78%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Read Hello Baby Reviews

About Hello Baby:

At Hello Baby we stock a fantastic selection of Top Brand baby and nursery products in our online shop including furniture, feeding equipment, toys, activities, safety and travel items such as strollers, pushchairs and complete travel systems, all at great prices.

Shipping is FREE ON EVERYTHING to mainland UK addresses and all items can be shipped within 24 hours. We also deliver worldwide.

Visit Website

Phone:

3300430925

Email:

shop@hellobabydirect.com

Location:

Maylite Trading Estate, Martley,
Maylite Trading Estate, Martley
Worcestershire
WR6 6PQ

Write Your review

Hello Baby 5 star review on 11th December 2022
Carla Bishop
Hello Baby 5 star review on 11th December 2022
Carla Bishop
Hello Baby 5 star review on 6th December 2022
Phyllis Branham
Hello Baby 5 star review on 30th November 2022
千絵 早川
Hello Baby 5 star review on 30th November 2022
千絵 早川
Hello Baby 5 star review on 15th November 2022
Robin Campo
Hello Baby 5 star review on 10th November 2022
Rianne McBride
76
Anonymous
Anonymous  // 01/01/2019
My order came very quickly, and was packaged well. The product is very well made and I would definitely recommend the product and Hello Baby for the service, especially now when we cannot get out and about.
Helpful Report
Posted 5 years ago
I received my product quickly
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Posted 5 years ago
Je n’ai pas reçus ma commande je ne peux pas fournir d’avis sur le produit. Pour l’instant je suis très déçue de mon expérience sur hellobaby.
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Posted 5 years ago
Happy with products ordered. Prompt delivery
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Posted 5 years ago
An item was ordered on March 18, 2020. I have not received the item yet. After I contacted Hello Baby via e-mail, I did receive an e-mail from them on April 6 saying item was shipped on March 20. It is now April 14, still no item. I realize these are tough times in our world, and I am in the US, but. I wish there had been shipping notification! I would not have known my package had shipped if I had not first sent Hello Baby a message. There also needs to be tracking on shipments!!!
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Posted 5 years ago
Hi, haven’t had word or received purchase yet and have sent emails as to the status, would be great to hear from you re this
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Posted 5 years ago
Hello, I'm sorry that we haven't been in touch with you. Unfortunately our customer service team is currently a bit overwhelmed due to the current situation. I looked up your order and found that it has been processed on the 8th of April. You can find the tracking information for it below: https://uktracking.asendia.com/tracking-pb.php?ref=HE20067420 Kind regards, The Hello Baby Team
Posted 5 years ago
All good, arrived in time, i didn't try to use, but i hope will be good.
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Posted 5 years ago
First time purchased from Hello Baby Happy with the service especially the discount and free delivery! Would definitely purchase from here again! Thank you : )
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Posted 5 years ago
Not that great an experienced to be honest. Got an email from HelloBaby to say pram was despatched - no tracking details provided. Waited a few days to contact Hello Baby who advised that the order will be fulfilled by Venicci directly. Called Venicci Today (I shouldn’t have had to do this a purchase was with a hello Baby not Venicci) and it hasn’t been sent as parts out of stock. Bit baffled to have received a despatched notice and and email to review a purchase that isn’t been sent yet let alone received. Appreciate these are abnormal times - happy to amend review upon resolution
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Posted 5 years ago
Very efficient ordering process and timely delivery . Will definitely be using again 👍
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Posted 5 years ago
Very good service. Item arrived quicker than expected, especially allowing for the present lock down situation. Lovely product and good value for money.
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Posted 5 years ago
Great service. And a lovely product - our 3 year old is delighted.
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Posted 5 years ago
Bought as a gift and got it sent to recipient so I didn't actually see the product other than on website but the mother of the baby I got it for loved it and it looked very impressive as the little hare and tortoise spin as music box plays. Seemed to be very good quality and the service was prompt considering the current Covid situation.
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Posted 5 years ago
You lot was really good and helpful so much
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Posted 5 years ago
Lovely product, exactly as described. Efficient service and goods arrived when promised. Highly recommended.
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Posted 5 years ago
Given the HUGE difficulties being faced at present: especially to London, the parcel was delivered very promptly. Well done. The actual product has to be put to the test as it is a present.
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Posted 5 years ago
Great service! Thanks
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Posted 5 years ago
The order appears like delivered, but it never arrives. Really annoyed.
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Posted 5 years ago
Chair great but came in a box with used chewing gum stuck to it. Awful in these days
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Posted 5 years ago
9chair lovely but came in a box with used chewing gum stuck to it terrible a at this time
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Posted 5 years ago
Hello Baby is rated 4.4 based on 3,385 reviews