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Hello Baby Reviews

4.4 Rating 3,385 Reviews
94 %
of reviewers recommend Hello Baby
4.4
Based on 3,385 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 78%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Read Hello Baby Reviews

About Hello Baby:

At Hello Baby we stock a fantastic selection of Top Brand baby and nursery products in our online shop including furniture, feeding equipment, toys, activities, safety and travel items such as strollers, pushchairs and complete travel systems, all at great prices.

Shipping is FREE ON EVERYTHING to mainland UK addresses and all items can be shipped within 24 hours. We also deliver worldwide.

Visit Website

Phone:

3300430925

Email:

shop@hellobabydirect.com

Location:

Maylite Trading Estate, Martley,
Maylite Trading Estate, Martley
Worcestershire
WR6 6PQ

Write Your review

Hello Baby 5 star review on 11th December 2022
Carla Bishop
Hello Baby 5 star review on 11th December 2022
Carla Bishop
Hello Baby 5 star review on 6th December 2022
Phyllis Branham
Hello Baby 5 star review on 30th November 2022
千絵 早川
Hello Baby 5 star review on 30th November 2022
千絵 早川
Hello Baby 5 star review on 15th November 2022
Robin Campo
Hello Baby 5 star review on 10th November 2022
Rianne McBride
76
Anonymous
Anonymous  // 01/01/2019
Besides this is one of the best chairs in the market and very well made it is also a hundred % match with the interior colours and materials of the VW T-ROC Sport! The shop experience was good. Fast delivery to Spain.
Hello Baby 5 star review on 14th December 2019
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Posted 5 years ago
It's been over a week since I ordered from them, and I still haven't received my package
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Posted 5 years ago
Everything was satisfying!
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Posted 5 years ago
Still waiting for the Balance bike.
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Posted 5 years ago
Service fiable et très rapide.
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Posted 5 years ago
Hola buenos días. No hemos recibido ningún paquete. Gracias
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Posted 5 years ago
Item didn't arrive yet. My daughter is waiting for her toy every day. We are in Ireland.
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Posted 5 years ago
excellent service! I bought a pram for my daughter who lives in the countryside in County Armagh. and it got there in such good time. Thank you!
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Posted 5 years ago
Thank for a great service the teddy is just beautiful and so cute and very well made I’m giving it as a gift so thank you I’m very happy with my order
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Posted 5 years ago
Thank you such a good service, very pleased with my product and the free postage was great!!!
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Posted 5 years ago
Excellent service and delivery
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Posted 5 years ago
Very prompt delivery & item as described
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Posted 5 years ago
Overall quality of the product is great. Although there appeared to be a small manufacturing fault the customer service was outstanding and sent new replacement parts immediately. Would definitely buy from them again
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Posted 5 years ago
really high quality products
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Posted 5 years ago
Quick shipping, perfect product. Highly recommended !
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Posted 5 years ago
Excellent service and very prompt delivery.
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Posted 5 years ago
Received my order today. Thank you
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Posted 5 years ago
It was great! I would like to use this online site again!
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Posted 5 years ago
We ordered crib sheets from Hello Baby to fit our SnuzPod bedside crib, as the description states that they fit all Snuzpod bedside crib mattresses. This is not true, as I found out later when I tried them on our mattress (with and without a mattress pad, and also based on Amazon reviews)--the sheets are way too loose and baggy, which is a hazard for a sleeping infant. As we live in the states, returning the sheets would cost as much as the refund itself, so I requested a refund from Hello Baby for both the sheets and the cost of shipping if I were to return the sheets (normally the buyer must pay for return shipping). Given that Hello Baby sold me sheets that could be a hazard for sleeping infants, I did not think this was an unreasonable request. More than two weeks after my initial request and numerous emails with the customer service rep, including photo evidence of the baggy sheets, I was told that while Hello Baby will follow up with the manufacturer, they will not provide a refund for the shipping. If this were merely an issue of I didn't like the sheets or some other cosmetic concern, I can understand this stance, but given that they are selling a product with false advertising that could harm a baby and are not taking responsibility for this, I am disappointed in the service I received. They apologized for "not being able to help me further," which is ridiculous because they could easily reimburse me for the shipping costs. Will not be using them again.
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Posted 5 years ago
Polecam. Szybka przesyłka. Maskotka przepiękna!
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Posted 5 years ago
Hello Baby is rated 4.4 based on 3,385 reviews