Hello Baby Reviews

Name: Hello Baby
Address: Maylite Trading Estate, Martley, Worcester
Rating: 4.40

4.4 Rating 3,380 Reviews

85 %

of reviewers recommend Hello Baby

4.4

Based on 3,380 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	2 - 3 Hours

Visit Website

Phone:

3300430925

Email:

customerservice@hellobabydirect.co.uk

Location:

Maylite Trading Estate, Martley
Worcester
WR6 6PQ

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Hello Baby 5 star review on 11th December 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“fast and efficient”

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Posted 1 year ago

“Just as it’s described. Good quality!”

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Posted 1 year ago

“Product was good, but product box arrived crushed.”

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Posted 1 year ago

“It's a decent baby seat. Not necessarily the safest. Much too easy to tip over. Shipping, received time was excellent.”

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Posted 1 year ago

“Very happy with Hello Baby! My order came exceptionally fast from the UK to the US. Would definately order from again”

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Posted 1 year ago

“Great stock, competitive prices. Rapid despatch (but not showing clearly on website, they are working on it) Slow delivery due to postal service, not HB's fault. Recommend”

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Posted 1 year ago

“Package arrived in a very short time which was much appreciated. My Grandsons love these toys so I will continue to add to their collection. Marcie”

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Posted 1 year ago

“I still havent receive the toy yet”

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Posted 1 year ago

Hello Jaden, We are sorry for the delay on this - we expect delivery should occur very soon so ask you kindly for your patience. Kind regards, The Hello Baby Team

Posted 1 year ago

“Lovely quality product, good price, fast delivery.”

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Posted 1 year ago

“Good to deal with & no issues”

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Posted 1 year ago

“I have not yet had a response to my query and I felt the tone of the customer service agent on the chat was very rude and unhelpful”

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Posted 1 year ago

Hello Alice, We are sorry if the response came across as rude - we can assure you this was not our intention and that were intending to simply provide you accurate information of how to return your order. We can see this was in fact returned and was refunded yesterday, so can trust that this is now resolved. If you have any further queries, please let us know. Kind regards, Leo Hello Baby Ltd

Posted 1 year ago

“Great product and always a super speedy delivery”

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Posted 1 year ago

“Parfait. Envoie rapide”

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Posted 1 year ago

“Very poor quality item. Made it worse by squashing it into a smaller box. The post man left it behind the plant pot without telling any1. It was there for 3 days before we found it.”

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Posted 1 year ago

Hello, We're sorry to hear about this. We ask you kindly to contact us about this and we will help. Kind regards, The Hello Baby Team

Posted 1 year ago

“Very Nice toy”

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Posted 1 year ago

“Item was incorrectly shown as features have now changed. Customer service not helpful when I tried to resolve, and it is still not sorted.”

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Posted 1 year ago

Hello Jennie, A prepaid return label was provided for you to send this back. We apologise for any inconvenience but trust that since you have not been back in contact, this has now been resolved. Kind regards, The Hello Baby Team

Posted 1 year ago