Hello Baby Reviews

Name: Hello Baby
Address: Maylite Trading Estate, Martley, Maylite Trading Estate, Martley, Worcestershire
Rating: 4.40

4.4 Rating 3,386 Reviews

94 %

of reviewers recommend Hello Baby

4.4

Based on 3,386 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

About Hello Baby:

At Hello Baby we stock a fantastic selection of Top Brand baby and nursery products in our online shop including furniture, feeding equipment, toys, activities, safety and travel items such as strollers, pushchairs and complete travel systems, all at great prices.

Shipping is FREE ON EVERYTHING to mainland UK addresses and all items can be shipped within 24 hours. We also deliver worldwide.

Visit Website

Phone:

3300430925

Email:

shop@hellobabydirect.com

Location:

Maylite Trading Estate, Martley,
Maylite Trading Estate, Martley
Worcestershire
WR6 6PQ

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Hello Baby 5 star review on 11th December 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Colis non reçu après 4 semaines de commande”

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Posted 5 years ago

“I have NEVER received this item but was charged for it! Seriously, you want me to write a review, your service stinks! I now have to wait to argue with your Customer Service department to get a credit on Monday, whop de do Merry Christmas to me! Extremely disappointed, get your act together would you please!! Liz”

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Posted 5 years ago

Hi Liz, all of our feedback requests are automated, apologies if you found this inconsiderate. Unfortunately, as the tracking details on this order state the item as delivered we have to submit a delivery dispute with the couriers. Please can you contact our customer service team at customerservice@hellobabydirect.com who will be able to further assist you with this issue. Apologies for the inconvenience. Kind regards, Jamie

Posted 5 years ago

“Will be asking for a refund. Ordered 29.11.20 now 24.12.20 after two emails no response. The grinch plush toy was to go with a matching book.. gift ruined. Christmas Day tomorrow and no communication from this retailer with the exception of prompting this review.”

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Posted 5 years ago

“I still haven’t received It in the mail yet. I’ve been prompted three times to leave a review and I still haven’t gotten my order. It is currently 18 days past the schedule delivery date. I called and emailed customer service and they didn’t respond until 7 days later. The tone of the email seem to be very accommodating; not willing to offer and my concession for the failed service they have provided. I would recommend avoiding this company.”

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Posted 5 years ago

“Haven’t received the goods yet !!!”

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Posted 5 years ago

“I havnt received my order yet could u help to tell why that is”

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Posted 5 years ago

“sorry I did not receive my order”

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Posted 5 years ago

“Le libellé est très mal formulé j'ai pensé qu'il y avait le couffin vendu avec hors ce n'est que le revêtement intérieur”

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Posted 5 years ago

“My order has not arrived despite you sending a message to say it had been dispatched early last week i..e the beginning of Dec. Please follow this up immediately. Ann Lane”

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Posted 5 years ago

“Je n’ai toujours pas reçu le colis !”

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Posted 5 years ago

“Jag har inte ens fått min order...”

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Posted 5 years ago

“I still did not receive my order”

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Posted 5 years ago

“Still waiting for my purchase! Haven't noticed that you must wait a month! to get it. No trackingsnumber! Don't recommend and won't buy myself again from this site. (Have bought though from others in UK, no shiping problems, no delays)”

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Posted 5 years ago

“Never received it”

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Posted 5 years ago

“We havent recieved it yet There is no tracking option Poor experience,i will not even recommend to an enemy”

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Posted 5 years ago

“Christmas present, not yet opened”

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Posted 5 years ago

“I have not received my order yet, not very happy with the long delay Please can you look into this to locate??”

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Posted 5 years ago

Hello, I'm sorry to hear you're having trouble with this order. Please can you contact out customer service team at customerservice@hellobabydirect.com who will be willing to help.

Posted 5 years ago

“Still waiting for it”

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Posted 5 years ago

Hello, Sorry to hear you're still waiting for this order. Please can you contact our customer service at customerservice@hellobabydirect.com who will be happy to help. Kind regards, Hello Baby

Posted 5 years ago

“Ordered on 29 October still not arrived”

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Posted 5 years ago

Hi Richards, We're very sorry for the delay in your delivery. According to your tracking details the item now been delivered. We hope that you enjoy your purchase. Apologies again for the inconvenience caused. Kind regards, Jamie

Posted 5 years ago

“I haven’t received my parcel yet”

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Posted 5 years ago

Hello, Sorry to hear you're still waiting for this order. Please can you contact our customer service team at customerservice@hellobabydirect.com who will be happy to help. Kind regards, Hello baby

Posted 5 years ago

Hello Baby is rated 4.4 based on 3,386 reviews