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Uber Support Reviews

1.1 Rating 2,330 Reviews
2 %
of reviewers recommend Uber Support
1.1
Based on 2,330 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 25%
Accurate And Undamaged Orders
Greater than 69%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
1.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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Uber Support 1 star review on 25th August 2025
Anonymous
Uber Support 1 star review on 24th August 2025
MR Daniel Harris
Uber Support 1 star review on 24th August 2025
MR Daniel Harris
Uber Support 1 star review on 24th August 2025
MR Daniel Harris
Uber Support 1 star review on 24th August 2025
MR Daniel Harris
Uber Support 1 star review on 24th August 2025
MR Daniel Harris
Uber Support 1 star review on 24th August 2025
MR Daniel Harris
502
Anonymous
Anonymous  // 01/01/2019
Why is it an uber driver accepts a job then cancels is this because a better job comes in which pays more money this is happening more and more often not just to me uber shouldn't take a cut from the driver if the fare is under a £10 this may encourage the drivers to accept the job
Helpful Report
Posted 2 years ago
Uber eats needs to stamp out drivers servicing 2 customers at once. My food that is usually a 6 minute drive is now a 12 minute wait, so 6 my food will sit in a bag for an additional 6 minutes to go cold. Yay!!
Helpful Report
Posted 6 years ago
Uber Support is rated 1.1 based on 2,330 reviews