Uber Support Reviews

"I used Uber eats fir first time about 3 weeks ago, and a week later a $15 off from Uber eats showed up on my notifications. It was about time for lunch so I decided to use it ordering a meal from a nearby restaurant. I follow all the instructions and on every step the price always reflected the discount. However, when I completed the payment they charged me for the full amount of the order, informing that the discount couldn't be applied. No further explanation. I tried to cancel the order, but I couldn't find the way to do it. I decided to place a complain and guess what...there is no way to do it. I wanted to call the company, but there is no phone number anywhere. No email, no messages nothing. It's a gost business. You can only use the app to give them business but they don't care about you. I can't believe a company can work in USA without any means for costumer to have a service."

"I don't get why I am being charged R200 extra for a trip that charged me R168..i like Uber but at this points you guys are dropping the ball..I can't request anymore because of this it keeps on popping up demanding a payment for what??please fix this..not good at ALL!!"

"I used my cash app card for payment for a ride and I had it off when the first charge came in and it was declined . Then I turned it on and uber then charged me two times for the exact same ride . They refuse to refund me the money even though I have sent documentation from cash app that both payments were processed."

"I used my cash app card for payment for a ride and I had it off when the first charge came in and it was declined . Then I turned it on and uber then charged me two times for the exact same ride . They refuse to refund me the money even though I have sent documentation from cash app that both payments were processed."

"I used my cash app card for payment for a ride and I had it off when the first charge came in and it was declined . Then I turned it on and uber then charged me two times for the exact same ride . They refuse to refund me the money even though I have sent documentation from cash app that both payments were processed."

"I used my cash app card for payment for a ride and I had it off when the first charge came in and it was declined . Then I turned it on and uber then charged me two times for the exact same ride . They refuse to refund me the money even though I have sent documentation from cash app that both payments were processed."

"I\u2019m only doing Uber to pay off debt\r\nand its getting increasingly harder to work for Uber and the customer service is horrible. Within the past week I\u2019ve had numerous reservations come through with incorrect information. Once the AI assistant amended my fair, the second time a Supervisor said I wasn\u2019t the only driver complaining about the same issue and she adjusted the rate. Now this is the third time talking to them this week about the same issue and now no one wants to assist because on their end I accepted the trip at the rate they paid me. You MUST take screenshots of reservations so that you can prove to them their system is incorrect! Its like they are doubling the trip fare to make the reservation enticing for the driver, we accept the trip and expect a certain fair. We then only get a portion of the promised fair! Isnt this false advertisement? Isnt this like being employed, working at an agreed amount rate then getting your pay and its less than whats agreed upon? Can anything be done about this?"