PURE ATMOSPHERE S.A.M. SL Herbies Seeds Reviews

Name: PURE ATMOSPHERE S.A.M. SL Herbies Seeds
Address: C/ San Vicente, 20 - 1, C/ San Vicente, 20 - 1, Alicante
Rating: 4.52

4.5 Rating 8,385 Reviews

88 %

of reviewers recommend PURE ATMOSPHERE S.A.M. SL Herbies Seeds

Company Reviews

Metrics

Info

4.5

Based on 8,385 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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PURE ATMOSPHERE S.A.M. SL Herbies Seeds 5 star review on 22nd August 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer service second to none had an issue with germination couple of messages later and replacement package was on its way it was unfortunately seized by customs .. had a chat to the team and again new order on the way fingers crossed it gets here and even if not the seeds that did germinate out of original order are doing great and still have a long season ahead of them. Can't wait for a lovely harvest come march /april”

Helpful Report

Posted 1 month ago

Hello, Thank you for sharing your experience – we appreciate that a lot! We’re glad to hear that our team could assist you promptly and arrange replacements for you. It’s great to know your plants are doing well, and we wish you a wonderful harvest this season! We’re grateful for your support and hope to see you again soon. Respectfully, Herbies

Posted 1 month ago

“Great products, and great customer service. Had an issue with a delivery (my confusion being the cause), emailed and got a response within minutes. Two more emails from me, and both responded to straight away. And my issue (confusion) was resolved. Could not be more impressed.”

Helpful Report

Posted 1 month ago

Hello Michael, Thank you for sharing your experience – we appreciate that a lot! We’re delighted to hear that our team was able to assist you promptly and resolve the matter to your satisfaction. Your support means a lot to us, and we hope to see you again soon! Respectfully, Herbies

Posted 1 month ago

“Awesome customer service highly recommend had a fuew germination issue so I got in contact with customer service and they resolved the issue with a fuew bonus extras verry friendly team once again highly recommend 😁💪thanks team”

Helpful Report

Posted 1 month ago

Hello, Thank you for the review - we're happy to hear the germination issue has been resolved. We wish you all the best and will be glad to see you back shopping with us Respectfully, Herbies

Posted 1 month ago

“Customer Care is very knowledgeable. I couldn't ask anything better. I am waiting on my seed.Still , it's been over a week , but they made right and was straight up with me. Thank you. All at Herbies!!”

Helpful Report

Posted 1 month ago

Hello Robert, Thank you for sharing your experience with our service – we appreciate that a lot! We’re delighted to have met your expectations and are grateful for your support. We hope to see you again soon! Respectfully, Herbies

Posted 1 month ago

“Meke service. They arrived within 2 weeks. Will be re ordering.”

Helpful Report

Posted 1 month ago

Hello, Thank you for the review - we're happy to hear you're satisfied! Respectfully, Herbies

Posted 1 month ago

“Everything I ordered was received quickly, great pricing, healthy looking seeds! I'm excited to watch them grow!”

Helpful Report

Posted 1 month ago

Hello, Thank you for your positive feedback – we value that a lot! Your satisfaction means a lot to us, and we will be happy to see you shopping with us anytime again! Respectfully, Herbies

Posted 1 month ago

“Awesome selection and fast delivery and great service”

Helpful Report

Posted 1 month ago

Hello, Thank you for your positive feedback – we value that a lot! Your satisfaction means a lot to us, and we will be happy to see you shopping with us anytime again Respectfully, Herbies

Posted 1 month ago

“Top notch service, delivery was fast and got what I ordered.”

Helpful Report

Posted 1 month ago

Hello, Thank you for your positive feedback – we value that a lot! Your satisfaction means a lot to us, and we will be happy to see you shopping with us anytime again Respectfully, Herbies

Posted 1 month ago

“Everything about this service is 5 star hands down one of the best”

Helpful Report

Posted 1 month ago

Hello, Thank you for your positive feedback – we value that a lot! Your satisfaction means a lot to us, and we will be happy to see you shopping with us anytime again Respectfully, Herbies

Posted 1 month ago

“Great customer service experience with Eugene, was giving awesome advice about what seeds suit my climate and the type of flower I’m looking for. Recommend Highly”

Helpful Report

Posted 1 month ago

Hello, Thank you for your positive feedback – we value that a lot! Your satisfaction means a lot to us, and we will be happy to see you shopping with us anytime again Respectfully, Herbies

Posted 1 month ago

“Hi been waiting 4mounths thaysay order has arrived in Australia a week ago don't know where not real impressed”

Helpful Report

Posted 1 month ago

“Outstanding customer service and fantastic seeds this is my 4 year with herbies and always a pleasure to deal with and grow”

Helpful Report

Posted 1 month ago

Hello, Thank you for your positive feedback – we value that a lot! Your satisfaction means a lot to us, and we will be happy to see you shopping with us anytime again Respectfully, Herbies

Posted 1 month ago

“Came quick with no customs hassles, so if they oroduce like they’re supposed to, i’ll be stoked, thanks👍🏼✌🏼🇳🇿”

Helpful Report

Posted 1 month ago

Hello, Thank you for your feedback – we really appreciate it! Your satisfaction is very important to us, and we look forward to welcoming you back for your future shopping needs. Respectfully, Herbies

Posted 1 month ago

“Got 6 seeds .. only 1 sprouted..”

Helpful Report

Posted 1 month ago

Hello, Thank you for taking the time to leave a review - we really appreciate it! We are really sorry to hear about the germination issues you experienced. We’ve already been in touch regarding compensation for the non-germinated seeds, and we’ll make sure everything is sorted out. Respectfully, Herbies

Posted 1 month ago

“Great service, i will buy again. Thank you”

Helpful Report

Posted 1 month ago

Hello, Thank you for your positive feedback – we value that a lot! We will be happy to see you shopping with us anytime again! Respectfully, Herbies

Posted 1 month ago

“Hi. After 6 months and still NO seeds i got a email from Yous today to say my order was sent to someone else and that person had received them. You have sent to the Wrong state and Wrong address and they have received the wrong order. I have tried to find out about my seeds so many time's just to be told they be shipped soon and i would receive a tracking number then. I have emailed you on numerous occasions and am still awaiting a response on when or if you will ever send my seeds.”

Helpful Report

Posted 1 month ago

Hello, Thank you for the review, it's greatly appreciated! We’ve already reached out to you regarding this issue and sent some additional information. Please check your inbox Respectfully, Herbies

Posted 1 month ago

“My package hasn’t arrived but say delivered?”

Helpful Report

Posted 1 month ago

Hello, Thank you for the review, it's greatly appreciated! We are sorry to hear about the issue. Please do not worry — we will contact you via email to discuss the situation in a bit more detail and will do our best to resolve the matter Respectfully, Herbies

Posted 1 month ago

“Fast as on delivery. Cheers.”

Helpful Report

Posted 1 month ago

Hello! Thank you for the review — it's greatly appreciated! We'll be happy to see you shopping with us again Best regards, Herbies

Posted 1 month ago

“Thank you for fast delivery to 🇦🇺 Highly Recommend these guys Can’t wait to get started Extra freebies stickers grinders etc would be nice Cheers again”

Helpful Report

Posted 1 month ago

Hello, Thank you for sharing your experience with our service – we appreciate that a lot! We’re delighted to have met your expectations and are grateful for your support. We hope to see you again soon! Respectfully, Herbies

Posted 1 month ago

“Chivalry may be dead but excellent customer service is alive it's at HERBIES need iI say more . A few xtra thanks again”

Helpful Report

Posted 1 month ago

Hello, Thank you for your positive feedback – we value that a lot! Your satisfaction means a lot to us, and we will be happy to see you shopping with us anytime again Respectfully, Herbies

Posted 1 month ago

PURE ATMOSPHERE S.A.M. SL Herbies Seeds is rated 4.5 based on 8,385 reviews