PURE ATMOSPHERE S.A.M. SL Herbies Seeds Reviews

Name: PURE ATMOSPHERE S.A.M. SL Herbies Seeds
Address: C/ San Vicente, 20 - 1, C/ San Vicente, 20 - 1, Alicante
Rating: 4.52

4.5 Rating 8,385 Reviews

88 %

of reviewers recommend PURE ATMOSPHERE S.A.M. SL Herbies Seeds

Company Reviews

Metrics

Info

4.5

Based on 8,385 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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PURE ATMOSPHERE S.A.M. SL Herbies Seeds 5 star review on 22nd August 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I just want a refund for my order. Order was placed on Sunday. Never shipped. Was told the order, 1233526 was going to ship out 10/16 with in 3-5 hours. Never shipped. Once again, the customer (ME) reached back out about the status of this order. Was told again, this order is shipping out today 10/17. Shipping states orders placed on the weekend will ship out the next 24 hours. I asked what can be done to make this correct. Was told to use XYZ code on my next order for some free seeds. Why would I, the customer ever place another order with Herbies? I asked for refund, more than once and was told that another department would need to email me. WHAT.... So you have received the payment but don't ship. Then just give the customer the runaround? Sounds like a scam. The order has not left, to make this right you Herbies wants me to place another order? WHAT So it is on the customer to make this right? Great Birthday Gift. WOW”

Helpful Report

Posted 4 weeks ago

Hello, Thank you for your feedback. We understand your frustration and apologize for the delay, which was caused by extreme weather conditions. Please check your inbox, as our refunds team has already contacted you regarding your request. Respectfully, Herbies

Posted 4 weeks ago

“I had an issue with germination and with a quick photo they resolved the issue within 20 minutes. They're super friendly and helpful”

Helpful Report

Posted 4 weeks ago

Hello, Thank you for sharing your experience – we appreciate that a lot! We’re delighted to hear that our team could resolve your issue quickly and that you found them friendly and helpful. Your support means a lot to us! Respectfully, Herbies

Posted 4 weeks ago

“When my first order didn’t arrive Herbie resent order no questions asked”

Helpful Report

Posted 4 weeks ago

Hello, Thank you for sharing your experience – we appreciate that a lot! We’re glad we could assist you promptly and ensure your order reached you without any issues. Your support means a lot to us! Respectfully, Herbies

Posted 4 weeks ago

“Received item,happy .!!”

Helpful Report

Posted 4 weeks ago

Hello Anton, Thank you for the review - we're so glad you're happy! Respectfully, Herbies

Posted 4 weeks ago

“My package was seized but within 15 mins of notifying them that had it sorted for me, can’t ask for anything more”

Helpful Report

Posted 4 weeks ago

Hello, Thank you for the review! We're happy to hear the issue has been resolved in a timely manner. Hopefully, the replacement package will arrive safely and soundly! Respectfully, Herbies

Posted 4 weeks ago

“A very professional company, can highly recommend many thanks”

Helpful Report

Posted 4 weeks ago

Hello, Thank you for your positive feedback – we value that a lot! Your satisfaction means a lot to us, and we will be happy to see you shopping with us anytime again Respectfully, Herbies

Posted 4 weeks ago

“Excellent service all the way through the process....”

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Posted 4 weeks ago

Hello Alan, Thank you for your review! We’re delighted to have met your expectations and are grateful for your support. We hope to see you again soon! Respectfully, Herbies

Posted 4 weeks ago

“High, high praise”

Helpful Report

Posted 1 month ago

Hello Michael, Thank you for your positive feedback – we value that a lot! We will be happy to see you shopping with us anytime again! Respectfully, Herbies

Posted 4 weeks ago

“Herbies is always helpful and and ship your order fast. The results of the strains I purchase last spring had great results. I'll be using Herbies again.”

Helpful Report

Posted 1 month ago

Hello Mike, Thank you for sharing your experience! We’re delighted to have met your expectations and are grateful for your support. We hope to see you again soon! Respectfully, Herbies

Posted 4 weeks ago

“Great service yet again! 2nd purchase from New Zealand, stealth packaging is great, both instances delivery was made within the specified times, zero delay at customs! 😊 20 seeds this time, will definitely be back for more ! Cheers Herbies!”

Helpful Report

Posted 1 month ago

Hello Aaron, Thank you the review - we greatly appreaciate that! We wish you best of luck and will be happy to see you back anytime Respectfully, Herbies

Posted 1 month ago

“Great customer service quick replys good products”

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Posted 1 month ago

Hello, Thank you for the review - we're glad you're happy! Respectfully, Herbies

Posted 1 month ago

“Landed safely”

Helpful Report

Posted 1 month ago

Hello! Thank you for the review — it's greatly appreciated! We'll be happy to see you shopping with us again Best regards, Herbies

Posted 1 month ago

“Love herbies. Had 3 seeds not germinate, 2 of which i bought 1 i got free. I reached out to them and told them my experience and they sorted me out with 3 redelivered same seeds that didnt germinate. No hassles, just straight through process. Big ups to the herbies team. Yal are all stars. Thank you all🤩”

Helpful Report

Posted 1 month ago

Hello, Thank you for your positive feedback – we value that a lot! Your satisfaction means a lot to us, and we will be happy to see you shopping with us anytime again Respectfully, Herbies

Posted 1 month ago

Helpful Report

Posted 1 month ago

“Despite my incompetence, the staff at Herbies have continued to support me. About to start my 3rd grow, this time with Autos.”

Helpful Report

Posted 1 month ago

Hello! Thank you for the review — it's greatly appreciated! Your support means a lot to us. Please know that we're always here if there's anything else we can do to improve your experience next time. Thank you again for choosing us! Best regards, Herbies

Posted 1 month ago

“Thankyou for the prompt and reliable service with anticipation they arrived here 10k miles away with all doing well”

Helpful Report

Posted 1 month ago

Hello, Thank you for sharing your experience – we appreciate that a lot! We’re glad to hear your order arrived safely and that everything is doing well. Your support means a lot to us! Respectfully, Herbies

Posted 1 month ago

“Thankyou Herbies you are great to deal with. The tee shirt came in handy too. Over half the seeds have sprouted already within 3 days. Considering this package came halfway around the world in 10 days the whole process has been worry free with great results. Thankyou.”

Helpful Report

Posted 1 month ago

Hello Mathew, Thank you for sharing your experience – we appreciate that a lot! We’re delighted to hear that your seeds are sprouting so quickly and that your order arrived safely and hassle-free. Your support means a lot to us! Respectfully, Herbies

Posted 1 month ago

“Quick easy service to refund seeds that didn’t germinate”

Helpful Report

Posted 1 month ago

Hello, Thank you for sharing your experience – we appreciate that a lot! We’re glad we could assist you promptly and make the process easy. Your support means a lot to us, and we hope to see you again soon! Respectfully, Herbies

Posted 1 month ago

“Thank guy your the best”

Helpful Report

Posted 1 month ago

Hello, Thank you for your positive feedback – we value that a lot! Your satisfaction means a lot to us, and we will be happy to see you shopping with us anytime again! Respectfully, Herbies

Posted 1 month ago

“Thankyou very muchly. Was very excited to see their arrival safely. Very happy customer here.”

Helpful Report

Posted 1 month ago

Hello Aggi, Thank you for sharing your experience – we appreciate that a lot! We’re delighted to hear that your order arrived safely and that you’re happy with your purchase. Your support means a lot to us, and we hope to see you again soon! Respectfully, Herbies

Posted 1 month ago

PURE ATMOSPHERE S.A.M. SL Herbies Seeds is rated 4.5 based on 8,385 reviews