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High Speed Training Reviews

4.7 Rating 27,922 Reviews

98 %

of reviewers recommend High Speed Training

Company Reviews

Product Reviews

4.7

Based on 27,922 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About High Speed Training:

We provide high-quality, certified training courses to help your business comply with legislation and ensure your employees are up-to-date with relevant training.

We have over 160 courses in a range of subject areas, including Food Hygiene, Health and Safety, Professional Skills, Health and Nutrition and Safeguarding People. Our range of courses is continually expanding so keep checking back for updates!

Visit Website

Phone:

0333 006 7000

Email:

reviews@highspeedtraining.co.uk

Location:

High Speed Training Limited, Riverside Business Park, Dansk Way,
High Speed Training Limited, Riverside Business Park, Dansk Way
Ilkley
LS29 8JZ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“non-white and disabled people are under represented in your photos.”

Posted 3 years ago

Hello, thank you for your review and feedback, we appreciate it a lot. We really value the opinions of our customers so I've passed your comments onto the appropriate team to look into. Thank you again and we wish you all the best in the future. Kaz (Customer Support, High Speed Training)

Posted 3 years ago

“Good, great deal of information in one sitting”

Posted 3 years ago

“avg in my opinoin”

Posted 3 years ago

Hello, thank you for your review and feedback, we really appreciate your comments! I'm sorry to see your experience is not what we had hoped. We're always looking to improve our services and if you could please let us know what you didn’t enjoy about the course that would be really helpful for us, moving forward. If you'd like to contact us, you can call: 0333 006 7000 or e-mail: support@highspeedtraining.co.uk with your suggestions. Many thanks! Kaz (Customer Support, High Speed Training)

Posted 3 years ago

“It was thorough, but the pace is too slow, even at the "fastest" setting... it does not make sense to wait for the narrator to finish; some people are able to read much faster (while still being thorough)”

Posted 3 years ago

Hello, thank you for your review! I am sorry to hear you felt the course was too slow. I am sure you can appreciate the responsibility we have as a training provider to ensure our users are taking the time to read and understand the information in front of them. I do however appreciate some people absorb information faster than others! I will be sure to pass your feedback on to the relevant department. If you need anything else, please don't hesitate to contact me directly. Kindest Regards! Kaz (Customer Support, High Speed Training)

Posted 3 years ago

“the coshh course was informative but did not cover the actual aspects of how to complete a good coshh assessment”

Posted 3 years ago

Hi Christopher, thank you for your review and feedback! I’m sorry to hear that you didn’t find the course covered the aspects on how to complete a Risk Assessment. The last 2 modules in the course are dedicated to this and explains in detail the COSHH Risk Assessment and control measures and also monitoring the assessment and health surveillance. You can log back into your course at any time to go through these modules again! If you need anything else, please don't hesitate to contact me directly. Kindest Regards, Kaz (Customer Support, High Speed Training)

Posted 3 years ago

“It was repetitive and slow”

Posted 3 years ago

Hi Nicholas, thank you for your review! I am sorry to hear you felt the course was too slow and repetitive. I am sure you can appreciate the responsibility we have as a training provider to ensure our users are taking the time to read and understand the information in front of them. I do however appreciate some people absorb information faster than others! There is a settings button within our courses and it does allow you to select your course speed to suit your preference, I hope that this will improve your experience if you do training with us again! If you need anything else, please don't hesitate to contact me directly. Kindest Regards, Kaz (Customer Support, High Speed Training)

Posted 3 years ago

“From a personal point of view, this was an interesting programme. However, I believe that the 80% pass rate must be reconsidered. Some of the wrong answers are relatively harmless and may be considered as reasonable judgement calls for someone in a DSL role. However in some cases the incorrect responses would lead if repeated to a failed inspection and more importantly might put a child at greater risk. Hence, might I suggest that if two critical negative responses are given, then the course must be retaken.”

Posted 3 years ago

Hi Christopher, thank you for your review and feedback, we appreciate it a lot. We really value the opinions of our customers so I've passed your comments onto the appropriate team to see if there is something we can do for future users. Thank you again and we wish you all the best in the future. All the best, Kaz (Customer Support, High Speed Training)

Posted 3 years ago

“Fine except I sit at a desk in an office so 50% of the content was not relevant. This made it rather dull and slow.”

Posted 3 years ago

Hello Rosemary, Thank you for your kind review! I'm sorry you didn't find the course relevant, it might be worth having a chat with the person that arranged to training as they may wish to look at a course that is more relent to your role. Congratulations on passing the course and should you need anything in the future, please don't hesitate to contact us directly. All the best, Nicola (Customer Support, High Speed Training)

Posted 3 years ago

“Dull, repetitive, boring and very sloooow. Make if funny. Make it memorable Make it enjoyable.”

Posted 3 years ago

“it was useful information, presented well and organised.”

Posted 3 years ago

“it was helpful”

Posted 3 years ago

“The training works well with no difficulties but the quality of the actual course was disappointing”

Posted 3 years ago

“the training should repeat a list once more time the questions that you fail, because the mistake could cure by clicking on the answer”

Posted 3 years ago

“Efficient but uninspired”

Posted 3 years ago

Hello Sam, thank you for your review and feedback! I'm sorry to hear you felt uninspired by the training. If there is any suggestions you have that you would like us to pass on please let us know as we really do appreciate all kinds of customer feedback and we are always looking for ways to improve our courses! Our email address is support@highspeedtraining.co.uk. If there is anything else we can help you with, please don't hesitate to contact us directly. Kindest regards, Natasha (Customer Support, High Speed Training).

Posted 3 years ago

“No pause option on the audio made training while working difficult.”

Posted 3 years ago

Hello, congratulations on completing your course and thank you for taking the time to leave us this feedback! There is an option to slow down the audio in the settings for each course, but I will pass on your suggestion to the relevant team to look into it. If you feel there are other ways to improve the course, please do get in contact with us to discuss this. All the best, Chloe (Customer Support, High Speed Training)

Posted 3 years ago

“The information was dull. The course was intensive, not broken up well, and nothing stood out on the page.”

Posted 3 years ago

“struggled to understand the wording for the answers”

Posted 3 years ago

Hello Ayub, Thank you for your review and feedback, we appreciate it a lot. We really value the opinions of our customers so I've passed your comments onto the appropriate team to see if there is something we can do for future users. Thank you again and we wish you all the best in the future.

Posted 3 years ago

“good but was the wrong course for me”

Posted 3 years ago

“It took a bit longer than anticipated.”

Posted 3 years ago

Hello, Thank you for your review and feedback, we really appreciate your comments! I'm sorry to hear that you found the course took you longer than anticipated. Although we do give an approximate timescale for our courses it is just a guide as we understand that everyone learns at different speeds and often people make notes whilst they complete the course which can mean it takes longer to complete. We're always looking to improve our services and if you could please let us know which course it was that you completed that would be really helpful for us, you can call: 0333 006 7000 or e-mail: support@highspeedtraining.co.uk with your suggestions. If you need anything else, please don't hesitate to contact us directly. All the best! Elinor (Customer Support, High Speed Training)

Posted 3 years ago

“you need to review the wording for question 19 - which job candidates require a dbs check: volunteers, cleaners, maintenance, all jobs regardless of their position sports coaches. it has to be made clearer as not all jobs and volunteer roles needs a DBS check, these are based on regulated activity.”

Posted 3 years ago

Thank you for your review Lynn! We want to ensure our customers have the best experience possible. We appreciate your feedback and will pass it on to the relevant department. Should you need anything in the future, please don't hesitate to contact us directly. All the best, Elinor (Customer Support, High Speed Training)

Posted 3 years ago

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High Speed Training is rated 4.7 based on 27,922 reviews