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HM Reviews

3.1 Rating 422 Reviews
51 %
of reviewers recommend HM
Company Reviews Questions Metrics
3.1
Based on 422 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 28%
Accurate And Undamaged Orders
Greater than 86%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.2 out of 5
Returns & Refunds
Returns Process
Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How is accuracy and good condition of items delivered by HM?
Helpful Report
(1 month ago)
Greater than 86% of reviewers feedback is HM delivered accurate and undamaged order.
Helpful Report
(1 month ago)
F

Delivery - Slow

0.00%
Industry Average
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