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HM Reviews

3.1 Rating 406 Reviews
53 %
of reviewers recommend HM
Company Reviews Questions Metrics
3.1
Based on 406 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 29%
Accurate And Undamaged Orders
Greater than 89%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Avg Email Response Time
-1 hours

Popular Questions:

Delivery

How does HM deliver? How long does HM take to deliver? Does HM deliver on time? How is accuracy and good condition of items delivered by HM?

Customer Service

How can I contact HM? How quickly does HM resolve customer queries?
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Does HM deliver on time?
Helpful Report
(2 weeks ago)
Greater than 29% of reviewers feedback is HM normally delivers on time.
Helpful Report
(2 weeks ago)
D

Delivery - Average

50.00%
Industry Average
“ I have no problem with H&M not about the quality or delivery but about the discount codes and staff behavior. ”
- Maria
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