Hobbs Reviews

Name: Hobbs
Rating: 4.42

4.4 Rating 5,735 Reviews

87 %

of reviewers recommend Hobbs

4.4

Based on 5,735 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

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“This time I did not like what I bought.”

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Posted 8 months ago

“Love everything about Hobbs - the fit is always spot on and the quality is excellent!”

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Posted 8 months ago

“Love Hobbs stylish clothes”

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Posted 8 months ago

“Excellent company”

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Posted 8 months ago

“Awful experience with Hobbs online. My order wasn’t delivered. Customer services terrible no phone line all AI. 48hrs for an email response which never came. Still waiting. No refund as yet.”

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Posted 8 months ago

Good morning, We’re really sorry to hear about your experience this isn’t the level of service we aim to provide our customers at all, and we completely understand your frustration. Rest assured this will be reported to ensure that this does not happen again. Kind Regards - Hobbs Customer Care

Posted 8 months ago

“My go to place for work suits and black tie wear”

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Posted 8 months ago

“Excellent quality clothing and fast online service”

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Posted 8 months ago

“I’ve been a Hobbs customer for around 6 years now - I love certain styles and they are very nicely made and you always feel ready for any event- definitely my favourite brand.”

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Posted 8 months ago

“This is my first purchase from Hobbs and I’m very pleased with my trench coat. Quick delivery as well”

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Posted 8 months ago

“Always good clothes well fitted Would prefer Royal Mail delivery as it is more efficient”

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Posted 8 months ago

“Always a good cut and fit.”

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Posted 8 months ago

“Omly ordered on line because I actually seen it in John Lewis the week before. Loved the colour”

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Posted 8 months ago

“Clothes come up large and the store could not process the return of my online order which was annoying as had to go to post office”

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Posted 8 months ago

Hi Wendy, Thank you for taking the time to leave a review. We’re sorry to hear that the sizing wasn’t quite right for you and that you experienced difficulties returning your online order in store, we understand how frustrating that must have been, especially having to make an extra trip to the post office. Your feedback about our sizing and returns process is really valuable, and we’ll be sure to pass it on to the relevant teams. We’re always looking for ways to improve both our fit guidance and the convenience of our returns experience. We appreciate you shopping with us and hope we can provide a smoother experience next time. Kind regards, Hobbs Customer Care

Posted 4 months ago

“The Boots were delivered to my local store, beautifully packed.”

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Posted 8 months ago

“Great service as usual with well tailored clothing”

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Posted 8 months ago

“Classy and never disappointed, I feed always well dressed for every occasion.”

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Posted 8 months ago

“Smart, tailored and classic.”

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Posted 8 months ago

“I received my skirt well packaged in a paper parcel.”

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Posted 8 months ago

“The Hobbs site is easy to navigate and find what you want. Ordering was easy and my order arrived quickly.”

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Posted 8 months ago

“Good quality”

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Posted 8 months ago

Hobbs is rated 4.4 based on 5,735 reviews