Hobbs Reviews

Name: Hobbs
Rating: 4.42

4.4 Rating 5,661 Reviews

87 %

of reviewers recommend Hobbs

4.4

Based on 5,661 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

Visit Website

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

Deutsch

Français

Svenska

Español

“Love their clothes”

Helpful Report

Posted 6 months ago

“I generally like the clothes but, having engaged customer care it takes ages for them to reply.”

Helpful Report

Posted 6 months ago

Good afternoon. We’re truly sorry to hear that our customer care response time felt slow. This isn’t what we want for our customers. It looks like your query has since been resolved, however if you need any further assistance, please reach out again. https://www.hobbs.com/contact-us.html

Posted 6 months ago

“Excellent quick service”

Helpful Report

Posted 6 months ago

“Staff very friendly and helpful. Delivery to store was quick. A pleasure to shop with Hobbs”

Helpful Report

Posted 6 months ago

“Shapeless and not well cut”

Helpful Report

Posted 6 months ago

Hi Joyce, I'm really sorry to hear that the item arrived shapeless and not well cut. This isn’t up to our standards, and I understand how disappointing this must be. Your feedback helps us improve, we hope you find something perfect for you on our Hobbs website in the future.

Posted 5 months ago

“Received this item it had been worn and was damaged!”

Helpful Report

Posted 6 months ago

Hi Cherie, I'm very sorry to hear that the item arrived worn and damaged. This isn’t what we expect for our wonderful customers. Your feedback is important to us, whilst your concerns have now been resolved, we look forward to re-storing your faith in Hobbs in the future.

Posted 5 months ago

“This is my second coat from Hobbs & this one is just as great. Fits perfect. Purple colour great & fashionable. Highly recommend Hobbs. Really worth the price.”

Helpful Report

Posted 6 months ago

“I love Hobbs cloths. When I was working, Hobbs was preferred brand. I bought them in Arnotts, Dublin and now buy them in BT, Dublin. This, I think, is the first time I have ordered goods on line from London since I had to return cloths after Brexit, because of the tax. This is no longer the case?”

Helpful Report

Posted 6 months ago

“Hobbs clothes are always well made, stylish and good quality. Their online delivery is usually fast and returns are easy.”

Helpful Report

Posted 6 months ago

“Beautiful jacket, great fit!”

Helpful Report

Posted 6 months ago

“Need to get quality control to check measurements are as they should be.”

Helpful Report

Posted 6 months ago

Hi there, Thanks for your feedback. We’re sorry to hear there were concerns about the measurements. We’ll pass your comment to the quality control team to review. If you’d like help with sizing, there are size charts on the websites or please get in touch with our Customer Care Team and we will be happy to advise you. Kind regards, Team Hobbs

Posted 5 months ago

“Beautiful bag, I’m just going to order a jacket for myself as my Christmas present 🤣🤣❤️❤️”

Helpful Report

Posted 6 months ago

“Very easy to navigate website and jumpsuit arrived very quickly”

Helpful Report

Posted 6 months ago

“Smashing staff at the Bluewater store, very helpful friendly and efficient. The store is laid out beautifully and is well stocked.”

Helpful Report

Posted 6 months ago

“Excellent service, arrived very quickly”

Helpful Report

Posted 6 months ago

“I have bought 6 items of Hobbs. The dresses all fit. Most dresses need altering before I can wear them. Hobbs are a true fit. Good quality cloth. Good cut. Modest styling makes them wearable all year round. Please keep making bigger size clothes.i love the longer fashion too. Well done Hobbs.”

Helpful Report

Posted 6 months ago

“Really good service. Beautifully packaged and fast shipping. Wouldn’t hesitate to reorder.”

Helpful Report

Posted 6 months ago

“Good value in the sale”

Helpful Report

Posted 6 months ago

“The online order process was very straight forward. I arranged to have my dress sent to my address in France and was able to track the delivery service with no problems. Thank you, Hobbs!”

Helpful Report

Posted 6 months ago

“Great product - pity about the branded tape on the outer packaging which totally spolit the surprise.”

Helpful Report

Posted 6 months ago

Good afternoon. We’re so sorry to hear that the branded tape on the outer packaging spoiled the surprise. Your feedback is valuable to us and helps us improve our packaging in a way that suits all customers. We would love to make your next experience a better one with Hobbs.

Posted 6 months ago

Hobbs is rated 4.4 based on 5,661 reviews