Hobbs Reviews

Name: Hobbs
Rating: 4.42

4.4 Rating 5,701 Reviews

87 %

of reviewers recommend Hobbs

4.4

Based on 5,701 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

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“A good selection of clothing but delivery for mail order lets the company down so think best to buy from a store in my opinion”

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Posted 7 months ago

“Good value for money clothes and great choice”

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Posted 7 months ago

“Horrible costumer servive, item got lost , no one cares”

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Posted 7 months ago

Good morning, We’re truly sorry for the frustration you experienced. This isn’t the level of service we aim to provide. Your item being lost and not receiving the support you expected is unacceptable, and we’d like to make it right. Rest assured this will be looked into to ensure that the service is improved for all of our customers. Kind Regards - Hobbs Customer Care

Posted 7 months ago

“good quality clothes”

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Posted 7 months ago

“Nice quality, good offer on Black Friday sale”

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Posted 7 months ago

“I should change to another delivery company. In my village 3 Evri parcels missing in one evening and also the next n morning. Neighbouring villages deliveries just as bad”

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Posted 7 months ago

“Love all models,the fabric and of course no more taxes or hidden costs and delivery time amazing”

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Posted 7 months ago

“Excellent quality. Very nice and professional salespersons. Delivery efficient”

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Posted 7 months ago

“Very well looked after each time I have visited my local store at Fosse Park Leicestershire. Staff all very helpful.”

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Posted 7 months ago

“Delivery service Evri very very poor and not at all satisfactory”

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Posted 7 months ago

“Have yet to receive my refund after over a week waiting”

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Posted 7 months ago

“Love shopping with Hobbs I only wish they had the same loyalty discount that the White Company has.”

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Posted 7 months ago

“Slightly overpriced but good quality snd excellent service”

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Posted 7 months ago

“Love the clothing and the sale prices!”

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Posted 7 months ago

“Love their stuff”

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Posted 7 months ago

“My first purchase from Hobbs was easy to order but ultimately unsuccessful as the dress didnt suit me when I tried it on so I returned it. The order and return processes were excellent however so I do intend to purchase again when I next see something I like.”

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Posted 7 months ago

“The lady that served me was pleasant enough l just hope that at the price is was l receive both refunds.”

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Posted 7 months ago

“Customer care not interested to my comments. Only gave information on returning.”

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Posted 7 months ago

Good morning, Thank you for your feedback, and I’m very sorry to hear that your experience with our Customer Care team felt dismissive. You should always feel listened to and supported, not simply directed to return an item. We genuinely value your comments, and I apologise that this was not reflected in the response you received. If you would be willing to share more details about your concern, we would really appreciate the chance to look into this properly and assist you further. Your feedback is important to us, and we’re committed to improving the service you receive. Kind Regards - Hobbs Customer Care

Posted 7 months ago

“Very good service”

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Posted 7 months ago

“Have bought my clothes from Hobbs for a very long time and still love the selection. Would like a few more styles for the older lady with sleeves to elbow length.”

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Posted 7 months ago

Hobbs is rated 4.4 based on 5,701 reviews