Hobbs Reviews

Name: Hobbs
Rating: 4.42

4.4 Rating 5,729 Reviews

87 %

of reviewers recommend Hobbs

4.4

Based on 5,729 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

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“Easy online purchase, collected in store to try before taking home. Seamless process. Lovely ladies in York store to assist whilst I asked to the on.”

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Posted 7 months ago

“Superb quality clothing. Wish Hobbs would introduce petite in their Limited Edition collection. The staff at Hobbs in York are very friendly and helpful.”

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Posted 7 months ago

“Hobbs items are well-made and of good quality.”

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Posted 7 months ago

“Very helpful staff at the Bluewater branch.”

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Posted 7 months ago

“Excellent outfits for professionals”

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Posted 7 months ago

“Love Hobbs but I find that many dresses are to short for the older women, who would also like more choice with a sleeve.”

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Posted 7 months ago

“Always high quality and great service. Pieces that are both of the moment and will serve in my wardrobe for years.”

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Posted 7 months ago

“Wife had a styling session when we were in london. Loved it”

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Posted 7 months ago

“Great, lots of lovely clothes !”

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Posted 7 months ago

“Hobbs is my go to store for stylish clothes of good quality. Staff in George Street, Edinburgh are very helpful and give good advice. Never feel pressured when browsing.”

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Posted 7 months ago

“Service and delivery good. Communication good but more expensive for quality of this item than other similar companies.”

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Posted 7 months ago

“Hobbs is one of my reliable go-to’s for style, quality, classic elegance, and enduring pieces that give me confidence, uplift and make me feel good. They are not inexpensive, they are an investment, but well selected and good quality and value for money.”

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Posted 7 months ago

“I bought my mother of the groom dress and jacket from Hobbs which I love, but the fascinator was disappointing”

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Posted 7 months ago

“Very good.”

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Posted 7 months ago

“Bought some jeans in a shop. Then ordered more online. I find the returns process very slow unlike other retailers who are so much better.”

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Posted 7 months ago

“Excellent customer service. I had some issues with the courier but Hobbs sorted this for me to ensure my order was received.”

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Posted 7 months ago

“Love Hobbs,buy a lit of clothes from them,excellent style and quality”

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Posted 7 months ago

“Arrived very promptly & managed to find the exact two items I had wanted for a year”

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Posted 7 months ago

“Good online company. Took about a week to arrive in Store. Happy with everything and thanks for my birthday discount.”

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Posted 7 months ago

“Lovely colours and leather. Pics accurate. Delivery not good was given a date which came and went after a few day said would be delivered next day which came went then was delivered 8am following day. Didn't bring the door bell. Left by side door.”

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Posted 7 months ago

Hello there. Thank you for taking the time to share your feedback. We're sorry to hear about the delivery issues you experienced and that the delivery didn’t arrive as arranged. This isn’t the level of service we aim to provide, and we’ll review the delivery process to prevent this happening again. We look forward to your next purchase with us, where we can restore your faith in Hobbs.

Posted 7 months ago

Hobbs is rated 4.4 based on 5,729 reviews