Hobbs Reviews

Name: Hobbs
Rating: 4.40

4.4 Rating 3,623 Reviews

87 %

of reviewers recommend Hobbs

4.4

Based on 3,623 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

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“Not special enough didn’t suit”

Helpful Report

Posted 1 week ago

I’m really sorry to hear you didn’t find it special enough and that it didn’t suit. That isn’t the experience we want for our customers. Please could you email our customer care team with your order number and any details on what you’d like us to improve or what you were hoping to see? We’ll pass this to our design and product teams and look at how we can offer more variety and better-suited options. Kind regards, Team Hobbs

Posted 1 week ago

“Will not order on line again ,but will enjoy going to the shop in Bath.”

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Posted 1 week ago

“Good quality and fit.”

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Posted 1 week ago

“Extremely easy to return any item.”

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Posted 1 week ago

“When the necklace arrived it was broken as it was wrapped in tissue paper and sent in a carboard envelope.!!”

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Posted 1 week ago

I’m really sorry to hear the necklace arrived damaged. That’s not acceptable, and I understand how disappointing this must be. Please could you email our customer care team with your order number and any photos of the damage so we can investigate and arrange an urgent replacement or refund as needed? If you’d like, we can also review packing methods to prevent this in the future. Kind regards, Team Hobbs

Posted 1 week ago

“Shoes arrived promptly and very very good quality”

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Posted 1 week ago

“The frock smelt terrible . Must be the packaging”

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Posted 1 week ago

“Lovely coat”

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Posted 1 week ago

“Stylish good quality clothes Professional helpful staff”

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Posted 1 week ago

“Prompt delivery high quality.”

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Posted 1 week ago

“Hobbs always fit good”

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Posted 1 week ago

“Great selection of clothes from casual to occasion wear. Ordering on line is very easy and items arrive within 3/4 days. Returns are easy with prompt refunds.”

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Posted 1 week ago

“I like a lot of dresses in Hobbs but I don’t understand the sizes . I wear 14/16 in all clothes but Hobbs dresses I have to have 18 , also the length is so long”

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Posted 1 week ago

“Lovely and comfortable professional dress. Well made and finished . Absolute quality and I love it.”

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Posted 1 week ago

“Always good quality and fit and very stylish”

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Posted 1 week ago

“Future and quality great”

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Posted 1 week ago

“Staff in Cannock outlet store are outstanding.”

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Posted 1 week ago

“Helpful staff. Easy looks for Spring/Summer.”

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Posted 1 week ago

“I have purchased my whole ensemble for my granddaughter's April wedding and I am delighted! I have visited three of your outlets and everytime, the customer service has been exemplary in every way, so your staff have been trained in the best possible manor. Well done to everyone at Hobbs!”

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Posted 1 week ago

“Good style clothing, the material quality for items was better in the past.”

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Posted 1 week ago

Hobbs is rated 4.4 based on 3,623 reviews