Hobbs Reviews

Name: Hobbs
Rating: 4.32

4.3 Rating 1,374 Reviews

83 %

of reviewers recommend Hobbs

4.3

Based on 1,374 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

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English

“POOR customer contact service To complain about delayed PAID FOR special delivery When phoned got message "Closed - contact on line". When contacted "Chat " took about 20 minutes to respond!”

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Posted 3 days ago

“Fix your sizing.”

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Posted 3 days ago

“Hobbs cancelled the order twice”

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Posted 3 days ago

“The fit is truly perfect and worth the money”

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Posted 3 days ago

“Nice quality cloths”

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Posted 3 days ago

“Hobbs offers exceptional quality. Online purchases are always well packed and arrive when expected. Customer service in their shops is always excellent. A superlative shopping experience”

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Posted 3 days ago

“Some really good quality clothes usually high quality material, but not always, so always check label! Fabulous shoes, high quality and comfortable. Clothes size labels are not always reliable, so be ready to go up a size. The shop is beautiful situated, light, may need a little upkeep, in general helpfulness of various different assistants has varied hugely, could do a lot more to advise.”

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Posted 3 days ago

“Love this store and is sad it got closed down in Sweden.”

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Posted 3 days ago

“Always perfect and excellent packaging”

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Posted 4 days ago

“Photos look nothing like the real thing.Hobbs styles have not been my thing this year.”

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Posted 4 days ago

“Very difficult to contact customer service. Placed on hold for more than the 10 minutes then for the call to be cut off. I found the live chat difficult. It took several attempts to get through to the live chat. I got a refund eventually. I feel very disappointed with Hobbs.”

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Posted 4 days ago

“Disappointed with the packaging. Dress was packed into a very small plastic bag. Previous item ordered was packed in tissue in a box. It will take a while to remove creases.”

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Posted 4 days ago

“Great choice of quality classic designs”

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Posted 4 days ago

“Always a pleasure to visit the store in Glasgow city centre as staff are very helpful.”

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Posted 4 days ago

“I buy quite a lot from Hobbscasbi like the classic styles in quality materials.”

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Posted 4 days ago

“Very pretty and beautiful dress ideal for a wedding. Material feels lovely but did need to size up.”

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Posted 4 days ago

“I ordered on line & it was so easy”

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Posted 4 days ago

“I appreciate the quality of products made in Hobbs. However, I would appreciate if Evri is not used to parcel my products in future deliveries. Thank you”

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Posted 4 days ago

“Always happy to shop with Hobbs. Great customer service, easy to order online & free returns.”

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Posted 4 days ago

“Very quick delivery but when I had to return the dress as I needed a bigger size I had to pay €22 to the courier for returns. To me this is totally unacceptable. I had to pay €22 for the privilege of trying on the dress.”

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Posted 4 days ago

Hobbs is rated 4.3 based on 1,374 reviews