Hobbs Reviews

Name: Hobbs
Rating: 4.40

4.4 Rating 3,619 Reviews

87 %

of reviewers recommend Hobbs

4.4

Based on 3,619 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

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“Quick delivery. Well packaged.”

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Posted 1 week ago

“Avery good to deal with. Ability to return to store a great plus.”

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Posted 1 week ago

“I think Hobbs clothing is lovely. Also really smooth ordering and return process. I would highly recommend Hobbs to friends and family and I hope to purchase many more items in the future.”

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Posted 1 week ago

“Lovely dress…..but unfortunately too long for me at 5’2😏”

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Posted 1 week ago

“Lovely clothing. Easy on-line ordering and prompt despatch of orders. Good to deal with.”

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Posted 1 week ago

“Speedy well packed easy returns”

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Posted 1 week ago

“A beautiful dress lovely quality, bought for my daughter. Sizing correct. Very comfortable. Many thanks.”

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Posted 1 week ago

“Lovely clothes, helpful and attentive staff.”

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Posted 1 week ago

“Hobbs clothes are well made and have a good selection of petite clothes.”

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Posted 1 week ago

“I love Hobbs- excellent quality and service.”

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Posted 1 week ago

“The material too delicate and got damaged in a single wear.”

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Posted 1 week ago

“Always excellent quality clothing. Easy to order online.”

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Posted 1 week ago

“unfortunately my parcel didn’t arrive on tim despite me paying additional p&p for a specific day”

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Posted 1 week ago

“Hobbs needs to change the designs of their dresses and stop keep repeating the same style in different colours season upon season.”

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Posted 1 week ago

I’m really sorry to hear you’re unhappy with the dress designs and that this has been a recurring issue. That isn’t the experience we want for our customers. Please could you email our customer care team with details of your order and any specific items you’d like us to consider for future ranges? We’ll escalate this feedback to our design and product teams and look at how we can improve the range so you have more variety and fresh styles. Kind regards, Team Hobbs

Posted 1 week ago

“Lovely quality material. Fast delivery and size was perfect”

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Posted 1 week ago

“Lovely staff member at Meadowhall store took away the oversied packaging that came with these small earrings”

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Posted 1 week ago

“Not special enough didn’t suit”

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Posted 1 week ago

I’m really sorry to hear you didn’t find it special enough and that it didn’t suit. That isn’t the experience we want for our customers. Please could you email our customer care team with your order number and any details on what you’d like us to improve or what you were hoping to see? We’ll pass this to our design and product teams and look at how we can offer more variety and better-suited options. Kind regards, Team Hobbs

Posted 1 week ago

“Will not order on line again ,but will enjoy going to the shop in Bath.”

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Posted 1 week ago

“Good quality and fit.”

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Posted 1 week ago

“Extremely easy to return any item.”

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Posted 1 week ago

Hobbs is rated 4.4 based on 3,619 reviews