Hobbs Reviews

Name: Hobbs
Rating: 4.42

4.4 Rating 5,594 Reviews

87 %

of reviewers recommend Hobbs

4.4

Based on 5,594 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

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“Simple and cute. Goes with everything!”

Helpful Report

Posted 1 week ago

“Dress was faulty. Returned. Got a refund. However I sent an email to which I received a response that the thread had ended. I tried the chat online but waited half an hour and gave up.”

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Posted 1 week ago

“Hobbs provide a very good online ordering service, but unfortunately it is ALWAYS difficult to contact their customer service department and their online chat takes a very long time before someone respond.”

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Posted 1 week ago

“I love Hobbs dresses and have always bought them. I feel Hobbs provide good quality clothing and often have sales /discounts for an incentive to buy. I just haven’t found the right dress yet for an October wedding but will look when the autumn collection arrives.”

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Posted 1 week ago

“Staff were friendly.”

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Posted 1 week ago

“Hobbs have some lovely dresses especially summertime . They also give great service.”

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Posted 1 week ago

“lovely shoes, red shoes! good quality, fast delivery and excellent price.”

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Posted 1 week ago

“Like this dress. Could be a fraction longer”

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Posted 1 week ago

“There is a hole in the coat pocket. I had removed the tags and worn the coat before i found the hole.”

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Posted 1 week ago

“Hobbs generally are great.”

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Posted 1 week ago

“Staff are helpful and friendly. Items ordered arrived in good condition.”

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Posted 1 week ago

“I love all the dresses etc I've bought over the years. Smart office clothing when I was working and now retired dresses and more casual clothing. The tartan dresses which are 100% wool are a firm favourite. Add to that the fabric is woven in the U.K. I love the jersey dresses with long sleeves. I also should add I have coats and blazers. Thank you HOBBS. I am delighted with my purchases Margaret NE Scotland”

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Posted 1 week ago

“The order took some time to arrive due to there being low stock. I received an email informing me of a delay. I waited 2 weeks and then emailed to confirm a timeframe and the dress then arrived 3 days later. Dress was packaged well.”

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Posted 1 week ago

“Fast delivery and items always so well packaged.”

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Posted 1 week ago

“An excellent company to buy from . Good quality products and an efficient delivery system”

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Posted 1 week ago

“Lots of lovely items, very high quality but also quite expensive.”

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Posted 1 week ago

“The original item was too small, so I ordered a size larger. However, it has now been over two weeks and the replacement order still hasn’t arrived. I visited the local store to ask about the delay, but they were not helpful and simply told me to wait. I also sent an email through the website, but I have not received any response. I am very disappointed with the level of customer service and the lack of communication regarding my order.”

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Posted 1 week ago

“The Skylar Shower Resistant Trench Coat in khaki green is beautiful and looks high quality, but I haven’t worn it yet, so I can’t comment on its rain resistance. I’m normally between a size 10 and 12, but I bought a size 12 since the 10 was a bit too tight on me. It fits perfectly!”

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Posted 1 week ago

“before you buy something from the Hobbs website, make sure to check other sites as they might have Hobbs dresses for cheaper prices.”

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Posted 1 week ago

“Mostly excellent quality”

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Posted 1 week ago

Hobbs is rated 4.4 based on 5,594 reviews