Hobbs Reviews

Name: Hobbs
Rating: 4.42

4.4 Rating 4,590 Reviews

87 %

of reviewers recommend Hobbs

4.4

Based on 4,590 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

Visit Website

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

Deutsch

Français

Svenska

Italiano

“Always a pleasure to shop with Hobbs! A good selection of clothing to chose from although sometimes a bit 'safe' in design terms. The web site is easy to use and there are often good offers. Delivery is swift and the items are nicely packaged. Returns are straightforward and the purchase price quickly refunded.”

Helpful Report

Posted 1 week ago

“Beautiful material and design but far too big - so much material.”

Helpful Report

Posted 1 week ago

Hi Nicola, I’m really sorry the item didn’t fit as hoped. We want you to love both the material and design, so I’d like to help with a return, exchange for a smaller size, or advice on alterations if that’s preferable. If you’d like to proceed, please share your order number and the size you’d like. We’ll arrange the quickest option and ensure you’re supported every step of the way. Thank you for letting us know. Kind regards, Team Hobbs

Posted 1 day ago

“Excellent service and delivery Excellent dress”

Helpful Report

Posted 1 week ago

“Unfortunately I have not received the jacket - they sent me a dress instead and no one has been bothered I asked for a replacement but they wouldn’t send one out to me Won’t shop with Hobbs again”

Helpful Report

Posted 1 week ago

Hi Nicola, I’m really sorry to hear about the mix-up with your order and that you haven’t had a replacement offered yet. That isn’t the service we aim to provide. If you’d like, please share your order number and we’ll look into what happened and arrange a refund as quickly as possible. We’ll also review our processes to prevent this from happening again. Thank you for letting us know, and we’ll work to make this right. Kind regards, Team Hobbs

Posted 1 day ago

“Beautiful for an upcoming wedding”

Helpful Report

Posted 1 week ago

“Buying on line from Hobbs is easy and delivery is quick and efficient. I do prefer to shop in store where possible but will buy online if it's a tried and trusted product. I would like them to reintroduce the tweed or herringbone knee length skirts made from Moon and Confabric. I have two of these from à while ago and they have served me well.”

Helpful Report

Posted 1 week ago

“Lovely quality and an excellent fit. Bought in petite.”

Helpful Report

Posted 1 week ago

“I often buy from Hobbs as I find their Petite range is exactly right for me.”

Helpful Report

Posted 1 week ago

Hi Elaine, Thank you for your loyal support and for mentioning the Petite range—delighted to hear it’s right for you. If there’s anything you’d like to feedback or if you need help with sizing or online orders, please share your order number and we’ll assist. Thank you for choosing Hobbs. Kind regards, Team Hobbs

Posted 1 day ago

“Order arrived late despite paying extra for guarnteed next day delivery.”

Helpful Report

Posted 1 week ago

Hi there Rhona, I’m really sorry to hear your order arrived late despite the guaranteed next-day delivery. That isn’t the experience we want for you. If you’d like, please share your order number and we’ll look into what went wrong with the delivery and see what we can do to make this right. Thank you for letting us know. Kind regards, Team Hobbs

Posted 1 day ago

“It feels soft and makes me feel very feminine.”

Helpful Report

Posted 1 week ago

“Lovely well made cotton top. O am very pleased and will look forward to wearing on holiday.”

Helpful Report

Posted 1 week ago

“Ordering is really easy .”

Helpful Report

Posted 1 week ago

“Hobbs never fails to please.”

Helpful Report

Posted 1 week ago

“Very nice, soft ,warm and comfortable .”

Helpful Report

Posted 1 week ago

“Elegant and comfortable”

Helpful Report

Posted 1 week ago

“Excellent Service parcel ar4ived earlier than advised !”

Helpful Report

Posted 1 week ago

“Lovely clothes, fit well but take care to order carefully. Easy returns swiftly dealt with.”

Helpful Report

Posted 1 week ago

“Speedy service!”

Helpful Report

Posted 1 week ago

“I cannot remember ever having to return a Dress to Hobbs. The fit is perfect for me thank you.”

Helpful Report

Posted 1 week ago

“Fast postage and return processing. Oddly the dress I kept hasnt come up in the review list.”

Helpful Report

Posted 1 week ago

Hobbs is rated 4.4 based on 4,590 reviews