Hobbs Reviews

Name: Hobbs
Rating: 4.40

4.4 Rating 3,619 Reviews

87 %

of reviewers recommend Hobbs

4.4

Based on 3,619 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

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“Good quality clothing.”

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Posted 1 week ago

“Always good quality clothing and made to last a long time. Never disappoints”

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Posted 1 week ago

“Loved the dress, just too long for this very short person”

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Posted 1 week ago

“Great choice, efficient & swift online service. Delighted to have a delivery wrapped and boxed, makes it feel more like a special purchase.”

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Posted 1 week ago

“I saw the coat & you didn't have a size 8. You contacted me when you had 1 and I am so pleased with it. Very easy to order online”

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Posted 1 week ago

“This dress and jacket, made from a combination of silk and wool, leaves you feeling sophisticated. The outfit is smart and comfortable, and the oyster colour compliments most complexions. Very happy with the style, material and colour, and perfect for my sons's wedding.”

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Posted 1 week ago

“Helpful, friendly staff.”

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Posted 1 week ago

“I but from Hobbs regularly, their tops in particular are stylish and well made.”

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Posted 1 week ago

“It’s beautiful 🥰”

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Posted 1 week ago

“I’m still waiting for an explanation as to why the coat was packaged so poorly. It arrived in an oversized box with one piece of ripped paper half wrapped over it. It was so badly creased it look like it had been slept in. I sent it back 11 days ago and have received a refund but no response from customer service. Very disappointed,”

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Posted 1 week ago

Hi Sharon, thank you for sharing your experience. I’m really sorry to hear about the packaging issue and the lack of response from our team—that’s not the service we aim to provide. We’d like to look into your case urgently and ensure you receive a clear update on the return and refund. Please contact us via WhatsApp or email with your order number and details of the incident, and a member of our team will assist you right away. We appreciate your patience and will resolve this as quickly as possible. Kind regards, Team Hobbs

Posted 6 days ago

“I bought this dress for a wedding I will be attending in 3 weeks, when it arrived it had a tear around one of the buttons, I contacted Hobbs via email but have heard nothing back. Update, they hot back and offered me a 15% discount and suggested I return the damaged dress, I went back onto their website to reorder and the dress had gone up in price so even with the discount I would of ended up paying more !!! I got back in touch with Hobbs to see if th ed y would honour the original price, they haven’t got back to me but in the meantime the dress is sold out, I now have to decide if I’m going to try and stitch it”

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Posted 1 week ago

“Hobbs always delivers on the best quality of material and is always very stylish”

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Posted 1 week ago

“Very good website and delivery very good.”

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Posted 1 week ago

“Delighted with the new look.”

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Posted 1 week ago

“Speedy delivery, however the petite size 16 arrived without the tie belt. Disappointing, however I have returned it anyway as it was too big and am now considering the size 14.”

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Posted 1 week ago

“Everything went super smooth and I didn’t have to pay any customs for CH which is always much appreciated. I love the products and I love the quality. Delivery was also super fast. I got to know this brand randomly on my trip to London and will defo keep it in my favourites now.”

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Posted 1 week ago

“Very fast service from ordering to delivery.”

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Posted 1 week ago

“I love Hobbs designs and watch out for new additions to their range.”

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Posted 1 week ago

“Good quality garments. Have several pencil skirts always look elegant.”

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Posted 1 week ago

“Excellent service, beautifully wrapped and arrived on time.”

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Posted 1 week ago

Hobbs is rated 4.4 based on 3,619 reviews