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Hobbs Reviews

4.4 Rating 5,594 Reviews
87 %
of reviewers recommend Hobbs
4.4
Based on 5,594 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Hobbs Reviews

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

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Lovely fresh colour beautifully made fits like a dream good quality very happy.
Helpful Report
Posted 6 days ago
I received obviously used shoes. The sole was so dark, even some of shoes I bought before and wore for a week wouldn’t get so dirty and scratched as the ones I received .
Helpful Report
Posted 6 days ago
Generally good quality with pieces to last.
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Posted 6 days ago
I buy a lot of my dresses from Hobbs and most of the time I am happy with the quality and service received.
Helpful Report
Posted 6 days ago
I had a problem with the first dress I bought. The hem was not even, the top layer of chiffon was too long in one place, and the lining showed through the dress so that you could see the dress was uneven. Dress also came creased in a small bag giving the impression that the dress had been sent out before and then put back into the bag not steamed again and without being folded correctly.
Helpful Report
Posted 6 days ago
Excellent Company
Helpful Report
Posted 1 week ago
Excellent quality, timeless designs and always just the right answer to any wardrobe problem at a reasonable price for an item which won't date. Easily navigable website, goods packed with care and prompt delivery.
Helpful Report
Posted 1 week ago
The staff in my local store in Tunbridge wells are standoffish and come over as rude. They don’t offer to help unless they think you are their “type”. As a result I’ve stopped going there. I liked the dress though and needed ones for an event. So I used them. I won’t be back as nothing has changed. I asked to try it on as I’d ordered online. They sighed, then said they’d have to find a hanger. Then put it in a changing room and didn’t even tell me!!
Helpful Report
Posted 1 week ago
Never received, charade with Evri who just give the bot reply’s and no one can find your parcel!
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Posted 1 week ago
Prompt delivery
Helpful Report
Posted 1 week ago
Quick delivery, quantity items and easy return process.
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Posted 1 week ago
Quick and user friendly service.
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Posted 1 week ago
Lovely quality products
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Posted 1 week ago
Fabulous clothes
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Posted 1 week ago
Searched everywhere for item. Found it online at Hobbs. Arrived within two days of ordering.
Helpful Report
Posted 1 week ago
Fast delivery. Well made quality items.
Helpful Report
Posted 1 week ago
Lovely collection of clothes
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Posted 1 week ago
I loved this shirt, but returned it as the sleeves were too big.
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Posted 1 week ago
Ordered on line and never received. Hobbs customer service is almost non existent. If you ever want to buy from Hobbs I'd recommend you only ever buy from a shop. Hobbs mail order is the worst I've ever encountered, dreadfully packaged, clothes arrive in a totally unacceptable state even though you're talking about a lot of money. No care taken and customer service is abysmal and totally disinterested.
Helpful Report
Posted 1 week ago
Efficient ordering online and delivery service. Beautiful clothes.
Helpful Report
Posted 1 week ago
Hobbs is rated 4.4 based on 5,594 reviews