Hobbs Reviews

Name: Hobbs
Rating: 4.40

4.4 Rating 3,619 Reviews

87 %

of reviewers recommend Hobbs

4.4

Based on 3,619 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

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“Have always loved Hobbs shops. Clean, tidy with helpful staff.”

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Posted 1 week ago

“I have recently purchased several items from Hobbs for a special event. I am delighted with all the garments and accessories. Hobbs quality is exceptionally high and stylish. Hobbs sells their stock via their own and other distributors, so are easily available. I would highly recommend Hobbs.”

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Posted 1 week ago

“Lovely quality shoe and very comfortable”

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Posted 1 week ago

“Online orders generally arrive quickly and are well packaged. Hobbs products are usually high quality and I find that their dresses fit very well”

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Posted 1 week ago

“Very good service, I purchased a Mac, had to reorder in a smaller size, very good return and refund service. Quality of product very good”

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Posted 1 week ago

“I have bought several jackets and a coat from Hobbs in recent months and I have been delighted with all of the items. Nice quality and look good.”

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Posted 1 week ago

“The quality of Hobbs is always superb. Lovely design features. Well made.”

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Posted 1 week ago

“The dress is absolutely beautiful I also purchased the jacket but it was a little bit big so ordered the next size. I returned the items as instructed for only 1 item to be refunded! out of pocket over £100!”

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Posted 1 week ago

Hi there, I’m really sorry to hear about the refund confusion and the out-of-pocket cost. This isn’t the level of service we aim for. We’d like to look into your order right away and clarify the refund status for the item(s). Please reply with your order number and which item(s) were returned, or contact us via WhatsApp/email with those details and any proof of return. A team member will review and rectify the refund as quickly as possible. Thank you for your patience—we’ll get this sorted. Kind regards, Team Hobbs

Posted 6 days ago

“Good quality clothing at (mostly) affordable prices!”

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Posted 1 week ago

“Absolutely stunning necklace, delivery so so quick too! Thanks”

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Posted 1 week ago

“Always smart, well-cut, classic styles”

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Posted 1 week ago

“Excellent service staff. Very helpful she exchanged the trouser for me to the right size and I’m very happy”

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Posted 1 week ago

“good service skirt really good ordered 2 for size returned 1 would order again”

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Posted 1 week ago

“Great service”

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Posted 1 week ago

“The Mia jacket was too heavy for me!”

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Posted 1 week ago

“I always buy my knitwear from Hobbs because I love the fit and classic styling.”

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Posted 1 week ago

“Service is always good whether I order online or pop in to the Trafford Centre store.”

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Posted 1 week ago

“Enjoy wearing Hobbs clothing. Always feel good when wearing a purchase from Hobbs.”

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Posted 1 week ago

“It was a very nice dress but it did not suit me”

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Posted 1 week ago

“Reliably good quality clothing.”

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Posted 1 week ago

Hobbs is rated 4.4 based on 3,619 reviews