Hobbs Reviews

Name: Hobbs
Rating: 4.42

4.4 Rating 4,588 Reviews

87 %

of reviewers recommend Hobbs

4.4

Based on 4,588 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

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“The shoes are absolutley gorgeous and I would have had them in a heartbeat except they were uncomfortable to walk in. Sadly they had to go back.”

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Posted 5 days ago

“Ordered dress - too long and returned within 3 days but still waiting more than 14 days later for refund”

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Posted 5 days ago

“2nd time ordering from Hobbs. Both times lovely items and speedy delivery.”

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Posted 5 days ago

“Beautiful dress , very classy”

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Posted 5 days ago

“Always reliable for great quality and service.”

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Posted 5 days ago

“Beautifully tailored clothes generally made from good quality fabric.”

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Posted 5 days ago

“It’s is very heavy and rude fabric”

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Posted 5 days ago

Hi there, I’m really sorry to hear the fabric feels heavy and rough. This isn’t the experience we want. If you’d like, please share your order number and the item details, and we’ll look into a replacement, refund, or fabric assessment and help you find a better option. Thank you for letting us know. Kind regards, Team Hobbs

Posted 1 day ago

“Usual good service with quick refund”

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Posted 5 days ago

Hi there, I’m sorry to hear your experience was only partly positive and that the refund happened quickly. If you’d like, please share your order number and any details about what happened, and we’ll review the issue and see how we can make it right. Thank you for taking the time to let us know. Kind regards, Team Hobbs

Posted 1 day ago

“I am always impressed with the quality of clothing available from Hobbs”

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Posted 5 days ago

“Good service from Hobbs”

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Posted 6 days ago

“Love Hobbs, excellent service, reliable sizing, beautiful fabrics.”

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Posted 6 days ago

“Lover the dress and great service all round”

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Posted 6 days ago

“Excellent”

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Posted 6 days ago

“Very pretty dress, I bought it in a size 12 regular and 14 petite and decided the 12 regular was a better fit for me.”

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Posted 6 days ago

“Hobbs design and fit suit me.”

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Posted 6 days ago

“Swift delivery and easy returns”

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Posted 6 days ago

“Has a beautiful selection of women clothing.”

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Posted 6 days ago

“Wonderful staff at Cheltenham store.”

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Posted 6 days ago

“Easy to purchase online. Fast delivery andexcellent customer service. .”

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Posted 6 days ago

“Excellent fit. Comfortable and stylish.”

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Posted 6 days ago

Hobbs is rated 4.4 based on 4,588 reviews