Hobbs Reviews

Name: Hobbs
Rating: 4.42

4.4 Rating 5,732 Reviews

87 %

of reviewers recommend Hobbs

4.4

Based on 5,732 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

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“I have been with Hobbs since 20 years and never once have I regretted a purchase. Always shopped dresses (esp) and have been very pleased with every purchase, their customer service is top class when it comes to replacing items or returns. Totaly in love with Hobbs.”

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Posted 7 months ago

“I use Hobbs as much as possible. Lovely clothes well made and very stylish. I am a more mature woman and nice clothes are difficult to find but Hobbs has items that are very modern but also great for me as I like to look good.”

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Posted 7 months ago

“I’ve been a fan of Hobbs for many years, hopefully many more to come”

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Posted 7 months ago

“Habe had multiple issues with hobbs sadly!”

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Posted 7 months ago

Hello there. Thank you for taking the time to share your feedback. We're sorry to hear about the issues you experienced with Hobbs. This isn’t the level of service we aim to provide, and we’ll review the processes to prevent this from happening again. We’d love to have you shop with us again for a better experience.

Posted 7 months ago

“Returned no problem”

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Posted 7 months ago

“I have not been disappointed so far by any of my purchases from Hobbs. Ordering is straightforward, delivery of items prompt, and returning items (if necessary) has been uncomplicated. Clothes are classy, with enduring styles and sale products are certainly worth consideration.”

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Posted 7 months ago

“I’ve shopped at Hobbs regularly over many years. Usually the service, products etc are great. However, since my nearest Hobbs closed down, I decided to shop online rather than trekking to a different location. The service was very poor, delivery delayed and communication dire. I’m not confident that I’ll get what I order online in the future so may avoid it. However, eventually, I got my order after long ‘chats’ with ‘bots’ and the items met expectations. So at least the product is still good!”

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Posted 7 months ago

Hi there, Thank you for sharing your experience and for your loyalty over the years. We’re really pleased to hear that you were happy with the products themselves, but we’re very sorry for the delays and the frustration caused by the online ordering process. We understand how disappointing it can be when delivery and communication fall short of expectations, and your feedback about the difficulties with automated support is very valuable. We will share this with our team as we continue to improve our online service and communication. We truly appreciate you taking the time to let us know, and we hope future online orders will provide the smooth, reliable experience you expect. Kind regards, Hobbs Customer Care

Posted 4 months ago

“Excellent quality and both professional and refined.”

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Posted 7 months ago

“I love the elegance of the brand”

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Posted 7 months ago

“I am always delighted with my purchases from Hobbs”

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Posted 7 months ago

“Hobbs clothes are such great quality, worth paying a bit extra.”

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Posted 7 months ago

“perfect fit, feels lovely and soft and looks stylish”

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Posted 7 months ago

“Excellent service”

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Posted 7 months ago

“I ordered this dress for a wedding. It arrived in two days, perfect fit and can't wait to wear it.”

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Posted 7 months ago

“Quality clothing and never disappoints.”

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Posted 7 months ago

“great styles”

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Posted 7 months ago

“Good quality clothing”

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Posted 7 months ago

“Excellent service.”

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Posted 7 months ago

“Great choice of shoes”

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Posted 7 months ago

“I loved this top and the fit was perfect”

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Posted 7 months ago

Hobbs is rated 4.4 based on 5,732 reviews