Hobbs Reviews

Name: Hobbs
Rating: 4.33

4.3 Rating 1,381 Reviews

83 %

of reviewers recommend Hobbs

4.3

Based on 1,381 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

Visit Website

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Really nicely made products although mostly polyester blend products and highly priced but looks good for formal events”

Helpful Report

Posted 5 days ago

“I will still buy the shoes “again” if I find my size. I used to have another pair that somehow got lost. The reason I gave one star is temporary and because of the mishap but i absolutely adore the Chelsey Brogues!”

Helpful Report

Posted 5 days ago

“Always a great make”

Helpful Report

Posted 5 days ago

“Great variety of styles, my go-to shop for work clothes”

Helpful Report

Posted 5 days ago

“Have shopped at Hobbs for many years and have always found clothing well made, washes well and sizing is true. Shoes/boots are a good buy also!”

Helpful Report

Posted 5 days ago

“Generally I love Hobbs clothes and have quite a wardrobe. This dress was a good fit but the neckline a bit too high and therefore uncomfortable.”

Helpful Report

Posted 5 days ago

“Once ordered online I received my order in a couple of days. Kept up to date at each stage of dispatch. Packaged nicely. The first dress that I ordered was in a bigger size but easy to return and refund processed quickly.”

Helpful Report

Posted 5 days ago

“I am exceedingly disappointed with Hobbs idea of cutomer service,I have several Hobbs pieces that I have brought in Jersey, the quality & style is beautiful but I do not live near a store so have to buy online which has proved a disaster, delivery service was fast but so damaged I struggled to repair the box to return them.I have had to get a dressmaker to alter an existing outfit for me, not what I had planned, & had the same delivery problem with phase eight, premium brands but the clothes so creased & damaged, not worth doing online shopping again. I am not looking for reward just a nice new dress for a wedding, it is too late to get a new dress shortend now, yes you can email me but suspect that won't happen. so have replied anonymously, but it has defaulted to my name, why did I think that would work.”

Helpful Report

Posted 5 days ago

“Always a fabulous company to deal with. Communications are excellent and any items ordered or returned are always processed fairly and promptly. Lovely styling, great colour choices and a wonderful fit make me come back time after time.”

Helpful Report

Posted 5 days ago

“Delivery not to be trusted. It's a nightmare trying to contact the delivery company”

Helpful Report

Posted 5 days ago

“Quick efficient from ordering to delivery.”

Helpful Report

Posted 5 days ago

“The dress is beautiful and the fabric is very nice But the color is really disappointing, this is the second time that the color on the website looks completely different from the actual color To be honest, it's a bit disappointing”

Helpful Report

Posted 5 days ago

“Always great quality from Hobbs”

Helpful Report

Posted 5 days ago

“I like Hobbs as is a very decent shop. Good quality products.”

Helpful Report

Posted 5 days ago

“Clothing nicely made in good materials. Too much wedding stuff though.”

Helpful Report

Posted 5 days ago

“Consistently great”

Helpful Report

Posted 5 days ago

“Paid a premium for next day delivery which did not happen. I contacted service who said they would be in touch in 48 hours. Still waiting over a week later! The dress had a hole in it, I rang the Metro Centre store who were fantastic (Sarah) and tracked one down and had it transferred to branch. Very contrasting levels of service between HO and the store. 5 star store, 1star Head Office.”

Helpful Report

Posted 6 days ago

“Very good service”

Helpful Report

Posted 6 days ago

“I really like Hobbs petite wool dresses and now have a wee collection.”

Helpful Report

Posted 6 days ago

“Hobbs always deliver their parcels nicely wrapped. Love it.”

Helpful Report

Posted 6 days ago

Hobbs is rated 4.3 based on 1,381 reviews