Hobbs Reviews

Name: Hobbs
Rating: 4.42

4.4 Rating 4,591 Reviews

87 %

of reviewers recommend Hobbs

4.4

Based on 4,591 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

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“I returned this blouse because from the pictures you couldn’t see the gathering at the back which made the blouse stick out at the back which was very unattractive. The material was too stiff too.”

Helpful Report

Posted 1 week ago

Hi Susan, I’m very sorry to hear you were unhappy with the blouse and that the gathering and the stiffness didn’t meet your expectations. This isn’t the experience we want for you. If you’d like, please contact our customer service team so we can assist you further and review the product details to help you find a better fit. Kind regards, Team Hobbs

Posted 1 week ago

“I really like the good quality of material the dress is made of.”

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Posted 1 week ago

Hello Denise, Thank you for taking the time to share your feedback. We are delighted to hear that you really like the quality of the material used for the dress. It is wonderful to know that the fabric met your expectations, as we always strive to provide beautifully made pieces for our customers to enjoy. We truly appreciate your kind comments and hope you continue to love wearing your dress. Kind regards, Team Hobbs

Posted 1 week ago

“Delighted with the quality of Hobbs. Kali sandals are both stylish and comfortable.”

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Posted 1 week ago

Hello June, Thank you for sharing your feedback. We’re thrilled to hear you’re delighted with the Kali sandals and that they’re both stylish and comfortable. We really appreciate your support. Kind regards, Team Hobbs

Posted 1 week ago

“Beautiful bag”

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Posted 1 week ago

Hello Beverley, Thank you for your wonderful note. We’re delighted to hear you think the bag is beautiful and that you’re happy with it. If there’s anything else you’d like to share or if we can help with anything, please let us know. Kind regards, Team Hobbs

Posted 1 week ago

“Beautiful quality clothing with timeless and elegant designs.”

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Posted 2 weeks ago

“Beautiful dress. The material was so lovely, felt very expand soft to touch”

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Posted 2 weeks ago

Hello Denise, Thank you for taking the time to share your feedback. We’re thrilled to hear you find the dress beautiful and that the material feels lovely and soft to touch. We truly appreciate your kind words and hope you continue to enjoy wearing it. Kind regards,

Posted 1 week ago

“I have NOT RECEIVED THE ITEM”

Helpful Report

Posted 2 weeks ago

Hi Victoria, I’m very sorry to hear you haven’t received your item. I understand how frustrating this must be. Please contact our customer service team with your order number so we can investigate the delay and get this sorted for you as quickly as possible. Kind regards, Team Hobbs

Posted 1 week ago

“Beautiful quality as always ,well packaged and promptly delivered .”

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Posted 2 weeks ago

Hello Sharon, Thank you for your kind words. We’re delighted you appreciated the beautiful quality, careful packaging, and prompt delivery. We truly value your support and look forward to serving you again. Kind regards,

Posted 1 week ago

“Love my purchases. The ladies in Hobbs are always so friendly and helpful. We were served by a lovely young lady who went above and beyond to locate the correct size shoes for me and arranged for them to be sent by another branch to Bluewater for me. Dress, jacket, shoes and handbag all Hobbs. Thank you.”

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Posted 2 weeks ago

“Great styles and cut.”

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Posted 2 weeks ago

“Excellent customer service.”

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Posted 2 weeks ago

“Hobbs has some nice things at the moment (amongst the synthetics and 1970s retreads). The service is very good. (Endorse this!)”

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Posted 2 weeks ago

“The jumper is lovely, however, the colour in this case is not quite as advertised, what a shame as I Iove lime green.”

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Posted 2 weeks ago

“Very helpful and easy to deal with”

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Posted 2 weeks ago

“Good quality, fashionable. Excellent Choice of casual and occasion wear. Very comfortable to wear.”

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Posted 2 weeks ago

“I am certainly not happy with the online service. I ordered a dress last month and was looking forward to receiving it as it was meant to be for a wedding next month. No explanation to why my order was cancelled. There was enough stock availability for the size I wanted. Very disappointed with the online shopping experience. Will now look at your competitors.”

Helpful Report

Posted 2 weeks ago

Hi there, I’m very sorry you had a disappointing online shopping experience, and I understand how frustrating it must be when an order is cancelled without explanation, especially when you needed it for a wedding. Please contact our customer service team so we can look into your order details, and help find a suitable solution as quickly as possible. Kind regards, Team Hobbs

Posted 1 week ago

“Lovely shop & images of items.”

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Posted 2 weeks ago

“Beautiful dress but issues on return - have to pay €20 and sent it back later that day Hobbs emailed me to advise they gave me wrong return information dress returned and didn't know if I'll get refund emailed customer service a few times still awaiting a reply- STILL NO REPLY FROM HOBBS STILL NO REFUND- BE VERY CAREFUL BUYING FROM HOBBS AM OWED OVER €200”

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Posted 2 weeks ago

“Always good. I buy Hobbs stuff for work.”

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Posted 2 weeks ago

“Hobbs is my go to for fab clothes. Their accessories are always a firm favourite. The scarves in particular are always so colourful with great prints.”

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Posted 2 weeks ago

Hobbs is rated 4.4 based on 4,591 reviews