Hobbs Reviews

Name: Hobbs
Rating: 4.33

4.3 Rating 1,394 Reviews

84 %

of reviewers recommend Hobbs

4.3

Based on 1,394 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

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English

“I love Hobbs cloths and always find the staff helpful”

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Posted 6 days ago

“Always very pleased with any item purchased from Hobbs. Perfect fit everytime”

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Posted 6 days ago

“Easy to order online. Excellent service.”

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Posted 6 days ago

“Always liked Hobbs clothing felt they went a bit frumpy for a while but seemed to have sorted themselves out”

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Posted 6 days ago

“Didn’t manage to try the dress. Evri failed to deliver the parcel and Hobbs customer service line kept cutting off. Paid through the nose for a dress I haven’t seen and couldn’t speak to anyone or get a response via email.”

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Posted 6 days ago

Good morning, Thank you for taking the time to leave your review, and we’re truly sorry for the frustration you’ve experienced. Not receiving your parcel, being unable to reach our customer service team, and waiting without a response is understandably very disappointing and certainly not the level of service we aim to provide. Rest assured this will be looked into. Kind Regards - Hobbs Customer Care

Posted 6 days ago

“Quick to respond to an on line order. Always well packaged .I sometime travel to Hobbs in Bury St Edmunds lovely staff.”

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Posted 6 days ago

“Brilliant as usual”

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Posted 6 days ago

“First time but not last time ordering from Hobbs.”

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Posted 6 days ago

“Very good no problems with ordering or receiving goods.”

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Posted 6 days ago

“Quality is low”

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Posted 1 week ago

“Not sure on the delivery company you used. Better service from Post Office or Evri”

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Posted 1 week ago

“I have always been pleased with the quality of clothing from Hobbs.”

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Posted 1 week ago

“I think Hobbs is a terrific brand. Great quality and classic styling”

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Posted 1 week ago

“Rubbish delivery service ordered 3 having had refunds for two as each time item was lost. Third one nowhere to be seen. I give up”

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Posted 1 week ago

Good morning, Thank you for taking the time to share your experience, and we’re very sorry for the repeated issues with your delivery. This is certainly not the level of service we aim to provide, and we completely understand your frustration having items lost multiple times is unacceptable. Please be assured we’d like to resolve this as quickly as possible. Kind Regards - Hobbs Customer Care

Posted 6 days ago

“Thank you very much, Hobbs!”

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Posted 1 week ago

“Thank you this dress 👗 is beautiful”

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Posted 1 week ago

“The store offers a continually refreshed selection of designs and prompt delivery.”

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Posted 1 week ago

“Great quality and service.”

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Posted 1 week ago

“Very good price-quality balance, classic fit and good material, with a modern twist, items I can wear year after year ...”

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Posted 1 week ago

“Love Hobbs style”

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Posted 1 week ago

Hobbs is rated 4.3 based on 1,394 reviews