Hobbs Reviews

Name: Hobbs
Rating: 4.40

4.4 Rating 3,623 Reviews

87 %

of reviewers recommend Hobbs

4.4

Based on 3,623 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

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“Aliza dress is lovely but it is cut quite small I ordered a size 12 but had to go up a size as it comes up quite small. I collected the dress from a Hobbs store .”

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Posted 2 weeks ago

“Attentive service in the York store. Always willing to help and give advice when asked. Good quality clothes and accessories.”

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Posted 2 weeks ago

“Hobbs are great quality and classy clothes well made”

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Posted 2 weeks ago

“For context, I am a 5'0 petite woman, and I find it difficult to find quality clothing that is flattering for my short limbs. I am extremely glad that Hobbs London offers a petite line, for I am thrilled with this trench coat! The shoulders fit perfectly, the sleeves hit my wrist properly, and the material and stitching is of quality. Please keep this trench coat in stock for us short ladies!”

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Posted 2 weeks ago

“Reputable company that still provides quality clothing, beautiful cut and colours. Always in trend.”

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Posted 2 weeks ago

“I really liked the quality of the garment, but it is a large fit so had to return.”

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Posted 2 weeks ago

“Generally very good quality c.othing, good service but since I retired, there are fewer of their clothes suitable for me as much of their clothing is geared to smart workwear. I also find their tops usually far too short but when I do buy something, it is in my wardrobe for a long time.”

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Posted 2 weeks ago

“A great pattern and lovely fit. The petite sizing was perfect.”

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Posted 2 weeks ago

“Good quality clothing - have been a customer for many years. Classic contemporary clothing which tends to be on the smart side. Would like to see more casual attire.”

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Posted 2 weeks ago

“Lovely quality clothes.”

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Posted 2 weeks ago

“perfect fit size 20 nice and light”

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Posted 2 weeks ago

“Good range of clothing, prompt delivery and an excellent return service.”

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Posted 2 weeks ago

“Nice dress”

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Posted 2 weeks ago

“Carly Dress Complaint. My friend sent me a link for the carly dress which was advertised as £129.00. I was unable to order via phone so I used online. The dresses came and were invoiced at £169.00. Both were fauly at the zip. Contacting proved challenging. I then spoke to an advisor who eventually agreed to Price Match and also deduct £40.00 from the price of the £129.00. This £40.00 reduction is still to be made. I also purchase a petite Carly Dress but unfortunately it was also faulty at zip so I returned it. Can advise when I will receive the £40.00 reduction because if you refuse to pay it, I will take the matter further . peadunn1920@hotmail.com”

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Posted 2 weeks ago

I’m really sorry for the confusion and the trouble with the Carly Dress price and the faulty zips. I understand you were promised a £40 reduction on the £129.00 price, and you’re still awaiting that adjustment. Please could you email us so our customer care team can review the price match and ensure the £40.00 deduction is applied? We’ll also look into the faulty zips on both dresses and arrange any refunds or replacements as needed.

Posted 2 weeks ago

“Good size and comfortable to wear”

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Posted 2 weeks ago

“excellent service and prompt delivery”

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Posted 2 weeks ago

“Hobbs continues to be my kind of store.”

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Posted 2 weeks ago

“Received boxed and well wrapped ,return was easy and refund came quite quickly”

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Posted 2 weeks ago

“Quality products, excellent delivery service {collected from store}, friendly, helpful staff.”

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Posted 2 weeks ago

“The delivery was on time and well packed!”

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Posted 2 weeks ago

Hobbs is rated 4.4 based on 3,623 reviews