Hobbs Reviews

Name: Hobbs
Rating: 4.33

4.3 Rating 1,461 Reviews

84 %

of reviewers recommend Hobbs

4.3

Based on 1,461 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

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“My go to shop for every occasion”

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Posted 1 week ago

“Excellent service and styling advice”

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Posted 1 week ago

“Very good 👍 👏 👌”

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Posted 1 week ago

“Very prompt service”

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Posted 1 week ago

“I have been buying from Hobbs for a little while. I love the two silk dresses from Limited edition and have received lots of compliments when wearing them. Also love the Thea dress and will wear it next Spring and Summer. 2 recent sale purchases are more everyday dresses but both suit me and I feel confident when wearing them. I am size 18 and pleased that Hobbs have an inclusive range of dresses.”

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Posted 1 week ago

“Attention to detail, quality material and neatly put together”

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Posted 1 week ago

“Ordered 2 dresses & shoes for next day delivery. Shoes arrived a day late. Dresses have still not been delivered. My initial email to customer services has not received a response. Live chat with AI assistant produced a refund on the delivery charge but still no update on when dresses will arrive.”

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Posted 1 week ago

Good morning, Thank you for taking the time to share your experience, and I’m very sorry for the frustration this has caused. Your order should have arrived together and on time, and it’s disappointing to hear that the dresses are still missing and that you haven’t received an update from us. I completely understand how inconvenient this is, especially after paying for next-day delivery. While I’m glad the delivery charge has now been refunded, you should absolutely have received clear communication about the status of your dresses. Please know that this is not the level of service we aim to provide. I will ensure your feedback is passed on to the relevant teams so we can review what went wrong and prevent this happening again. If you are still waiting for your dresses, please reach out to our Customer Care team with your order number, and we will look into this urgently for you. We’re here to help and want to get this resolved as quickly as possible. Thank you again for letting us know, and I’m truly sorry for the inconvenience caused. Kind Regards - Hobbs Customer Care

Posted 1 day ago

“Love Hobbs clothing. HOWEVER, this dress was shipped folded up to the size of a sheet of paper and stuffed in an envelope. It came very wrinkled. I have to get it dry cleaned to get all the wrinkles and creases out.”

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Posted 1 week ago

“Brilliant company, very fast delivery. Would highly recommend to family and friends”

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Posted 1 week ago

“Excellent quality but I’d like some change in styles”

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Posted 1 week ago

“I have always loved the Hobbs brand. This is the second dress I have bought in the same week. One in store and one on-line. I love both dresses”

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Posted 1 week ago

“Easy ordering process, efficient delivery and easy return process, would definitely buy from Hobbs again but need to be cognisant of style/suxing.”

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Posted 1 week ago

“Very pleased with my purchase, love the colour.”

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Posted 1 week ago

“Smart and confident!”

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Posted 1 week ago

“Excellent choice of clothes for all ages and delivered quickly.”

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Posted 1 week ago

“Quality items very well cut and great fit”

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Posted 1 week ago

“I love Hobbs clothing. Excellent quality and timeless designs.”

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Posted 1 week ago

“Always have very stylish clothes”

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Posted 1 week ago

“Orders are easy to place online and arrive nicely packed.”

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Posted 1 week ago

“good delivery, although the box was a bit broken and hard to know how to make returns for things that don't work.”

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Posted 1 week ago

Hobbs is rated 4.3 based on 1,461 reviews