Hobbs Reviews

Name: Hobbs
Rating: 4.42

4.4 Rating 4,591 Reviews

87 %

of reviewers recommend Hobbs

4.4

Based on 4,591 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

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“Very professional delivery and returns system. Will definitely buy from you again.”

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Posted 2 weeks ago

“Fell in love with it. Beautiful”

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Posted 2 weeks ago

“Everything is very good quality and it’s easy to shop on line.”

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Posted 2 weeks ago

“Excellent service”

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Posted 2 weeks ago

“My go too clothes shop/online for every occasion”

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Posted 2 weeks ago

“Always a pleasure to buy from this company”

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Posted 2 weeks ago

“I was really disappointed that the price of the return wasn’t more transparent before I bought - 20 euros return fee from Portugal; compared to other outlets I thought this was pretty steep.”

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Posted 2 weeks ago

Hi there, I’m really sorry to hear that the return fee wasn’t transparent before you bought. That isn’t the experience we want, and I can understand how frustrating that would be. If you’d like, please share your order number and any details about the purchase. We’ll review the return charges and options for Portugal to make this right and avoid surprises in the future. Thank you for giving us the chance to address this. Kind regards, Team Hobbs

Posted 1 day ago

“Very good quality product looks and feels more expensive than it was !! Can dress it up or down !”

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Posted 2 weeks ago

“Customer Services were unhelpful. They were unable to confirm if it was a true fit, and misleading told me it was sold out in my size. Fortunately I checked for myself, and the rest as they say is history!”

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Posted 2 weeks ago

“In the middle of trying to return this dress - taking forever and no updates!”

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Posted 2 weeks ago

Hi Rachel, I’m sorry to hear that the Pemberton dress isn’t meeting expectations with the length and how it hangs. That’s not the standard we aim for. If you’d like, please get in contact with Customer Service's and share your order number and any photos of the dress, and we’ll investigate and see what we can do to make this right. Kind regards, Team Hobbs

Posted 1 week ago

“Delivery was prompt. Website easy to use”

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Posted 2 weeks ago

“Parcel arrived very quickly. Dress was wrapped really well and very good quality finish.”

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Posted 2 weeks ago

“Expensive but worth it as Hobbs quality far exceeds that of other high street retailers.”

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Posted 2 weeks ago

“Lovely jacket and is true to size however only four stars as the colour is much paler than in the photo. I expected a vibrant blue but it is much paler but as I have bought the hat to match it I decided to keep”

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Posted 2 weeks ago

“For a long time I have found the stock dull and repetitive and have bought nothing. I bought 2 dresses in a week because you upped your game!”

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Posted 2 weeks ago

“Efficient service”

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Posted 2 weeks ago

“Good selection of occasion wear and accessories.”

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Posted 2 weeks ago

“Excellent quality and stylish clothing. Helpful staff who go above and beyond to help choose the right outfit for you.”

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Posted 2 weeks ago

“I cannot praise Hobbs highly enough. The quality of the clothes and the customer service in store is outstanding. I'm new to Hobbs having to purchase a dress for 3 occasions this summer. I am very happy to have found all 3 in Hobbs!”

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Posted 2 weeks ago

“Excellent quality, carefully wrapped beautiful packaging. Definitely recommend 10/10”

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Posted 2 weeks ago

Hobbs is rated 4.4 based on 4,591 reviews