Hobbs Reviews

Name: Hobbs
Rating: 4.40

4.4 Rating 3,625 Reviews

87 %

of reviewers recommend Hobbs

4.4

Based on 3,625 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

Visit Website

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

Deutsch

“The dress arrived very quickly and was a perfect fit”

Helpful Report

Posted 2 weeks ago

“Hobby cancelled my order for this jumper and only refunded the money for the item but not the shipping. My 3 emails are still ignored and their Customer Service telephone is no longer active. Very poor and disappointing.”

Helpful Report

Posted 2 weeks ago

Hello Martina, I’m really sorry for the poor experience you’ve had. Not receiving a refund for shipping and being unable to reach our customer service is not acceptable, and I understand how frustrating this must be. Please be advised our contact number 0203 095 3939 is and lines are open from 9am to 1pm. I have looked at your order and can see the postage has since been refunded.

Posted 2 weeks ago

“Very happy”

Helpful Report

Posted 2 weeks ago

“Speedy service.”

Helpful Report

Posted 3 weeks ago

“Hobbs is still the place to go for quality and something different.”

Helpful Report

Posted 3 weeks ago

“Brought as a present, very well received”

Helpful Report

Posted 3 weeks ago

“Great service dress is lovely and good quality loved it but sadly had to return fit was not right on me”

Helpful Report

Posted 3 weeks ago

“Very easy and pleasant shopping experience.”

Helpful Report

Posted 3 weeks ago

“Brilliant Great customer service. Lovely quality products”

Helpful Report

Posted 3 weeks ago

“A good service as ever .”

Helpful Report

Posted 3 weeks ago

“Very nice fabric and fitted well.”

Helpful Report

Posted 3 weeks ago

“Hobbs can be trusted for quality of fabric and ease of styling.”

Helpful Report

Posted 3 weeks ago

“A great British company . Purchases delivered promptly and no issues with returns.”

Helpful Report

Posted 3 weeks ago

“The necklace was not delivered”

Helpful Report

Posted 3 weeks ago

Hello Essy, I’m really sorry the necklace wasn’t delivered. This isn’t the experience we want for you. Please reach out to our customer care team and they would be happy to look into what has happened to your order.

Posted 2 weeks ago

“Extremely pleased with the quality and fit of the tops I purchased , looking forward to seeing new stock”

Helpful Report

Posted 3 weeks ago

“Lovely material . Comfortable to wear. Perfect length”

Helpful Report

Posted 3 weeks ago

“I have lots of Hobbs and rate the service and quality”

Helpful Report

Posted 3 weeks ago

“A well tailored dress with a beautiful simple cut and an excellent length for petit sizes. I'm only 5' 1. Lovely dress suitable for day wear or to dress up to wear out in the evening. The epitome of a LBD, versatile and elegant.”

Helpful Report

Posted 3 weeks ago

“Prompt delivery easy to use web site”

Helpful Report

Posted 3 weeks ago

“Great coats in general by Hobbs, have been buying them for yeras. However my compaint is - this one has arrived without belt.... how on earth Hobbs is senidng coat without belt - no idea. I guess quality control deteriorated ecently st Hobbs. Fortunately ladies at phone line were very helpful and professional.”

Helpful Report

Posted 3 weeks ago

Hobbs is rated 4.4 based on 3,625 reviews