Hobbs Reviews

Name: Hobbs
Rating: 4.42

4.4 Rating 4,591 Reviews

87 %

of reviewers recommend Hobbs

4.4

Based on 4,591 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

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“It is a lovely dress but it was just too long for me”

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Posted 2 weeks ago

“Very efficient”

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Posted 2 weeks ago

“Items are poorly packed and very creased when delivered.Items of this cost should be sent out on hangers to minimise creasing.P+P is too high.”

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Posted 2 weeks ago

Hi there, We’re sorry to hear your items arrived poorly packed and creased, and that you feel the value isn’t right. Please share your order number and any photos if possible so we can investigate and make this right. Kind regards, Team Hobbs

Posted 2 weeks ago

“Quality clothing, beautiful finish.”

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Posted 2 weeks ago

“Excellent website fast delivery and easy returns”

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Posted 2 weeks ago

Thank you for the kind feedback. We’re glad you had a fast delivery and easy returns. If there’s anything we can do to make your next experience a 5/5, please let us know.

Posted 2 weeks ago

“Very disappointed, ordered what I thought would be a navy dress( I know Hobbs navy can be dark) but what I recieved in my opinion was black. Not a hint of blue”

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Posted 2 weeks ago

Hi Josie, I’m really sorry to hear the dress didn’t look navy as expected. We want to get this right for you. Please share your order number and the email used for the order, and if possible a photo of the item you received. We’ll investigate the color discrepancy and arrange the best next step (exchange for the navy shade or a refund). Kind regards, Team Hobbs

Posted 2 weeks ago

“Lovely summer collection with more natural fabrics making a comeback.”

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Posted 2 weeks ago

“Delivery was quick and refund was back in my bank within a few days after returning the dress.”

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Posted 2 weeks ago

“Hobbs is my go-to store for formal wear. I really appreciate the design and quality of the clothes, as well as the availability of co-ordinating pieces, e.g. dresses and jackets.”

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Posted 2 weeks ago

Thank you for the kind words and for making Hobbs your go-to for formal wear. We’re glad you value the design, quality, and coordinating pieces. If there’s anything we can do to make your experience a 5/5, please let us know.

Posted 2 weeks ago

“Hobbs clothes suit my frame and my size thank you All beautifully made and v easy to return.”

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Posted 2 weeks ago

“The trousers and t shirt arrived beautifully packaged and on time. Very pleased with both, but trousers are about and 1.5 inches too long. I am 5ft 5inches tall, so fairly average height. A little bit of a drag to get them altered! But I will order again as the fit is so good.”

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Posted 2 weeks ago

“A very easy process to purchase and then collect from the store.”

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Posted 2 weeks ago

“Order came quickly and was easy to return when I decided I didn;t want it. Staff very charming and efficient.”

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Posted 2 weeks ago

“I love my local store in the Lexicon centre Bracknell The staff are always helpful and willing to assist in any way they can”

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Posted 2 weeks ago

“I ordered 5 different things and ended up sending all back due to problem with sizes! 3 were too big and 2 were too small! I reordered 2 of the items in smaller sizes. The quality of the garments was very good, although for the high price I would expect the skirt was lined and it wasn't. Good cut and flattering styles though.”

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Posted 2 weeks ago

“Lovely print top perfect for work. Impressed by the quality and quite thick which is great. In between sizes 12/14 and medium was perfect . Washes well and maintains shape.”

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Posted 2 weeks ago

“Love Hobbs clothing, always great quality”

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Posted 2 weeks ago

“Always good quality and designs which suit me”

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Posted 2 weeks ago

“Efficient postage, lovely staff in store who were very helpful. Good quality clothes.”

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Posted 2 weeks ago

“Good service arrived quickly.”

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Posted 2 weeks ago

Hobbs is rated 4.4 based on 4,591 reviews