Hobbs Reviews

Name: Hobbs
Rating: 4.40

4.4 Rating 3,634 Reviews

87 %

of reviewers recommend Hobbs

4.4

Based on 3,634 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

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“I have kept this as everyone says how nice it looks but I was very disappointed with it on arrival, it was very screwed up, creased and looked used. I had to steam the creases out before trying it on. The quality is not what I would expect from Hobbs”

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Posted 3 weeks ago

“Have been buying from Hobbs for over 20 years. Quality varies & there's too much Polyester.”

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Posted 3 weeks ago

“Love Hobbs”

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Posted 3 weeks ago

“They carry good quality clothing but could do with more petite size trousers”

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Posted 3 weeks ago

“Excellent because they do a very good collection of Petite sizes.”

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Posted 3 weeks ago

“Delighted with my shoe's”

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Posted 3 weeks ago

“Easy ordering fast delivery”

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Posted 3 weeks ago

“I appreciate the quality Hobbs does. It never disappoints”

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Posted 3 weeks ago

“Bought on line a problem with delivery but very efficient ly sorted by Hobbs customer service needed to reorder”

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Posted 3 weeks ago

“Love everything about Hobbs because you produce petite clothing! I’m 74 and 5’ 1” so difficult to find clothing to fit☹️.”

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Posted 3 weeks ago

“Slight glitch when I contacted customer services to ask why I hadn’t heard anything in a week. The dress was couriered to me next day. Great service”

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Posted 3 weeks ago

“I did not like the quality of this jumper. Previous jumpers from Hobbs 👏 This one not for me.”

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Posted 3 weeks ago

I’m really sorry to hear you’re unhappy with the jumper quality. That isn’t the experience we want for our customers. If you’d like, we can arrange a return or exchange. Please reply with your order number and, if possible, a quick photo of the item so we can review and assist quickly.

Posted 2 weeks ago

“Reliably good design and lovely fabrics.”

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Posted 3 weeks ago

“A good source of classic smart well-made clothes. Tends to be sized for the not too tall”

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Posted 3 weeks ago

“No problem with Hobbs or the service simply with the product description. You are a very good company to deal with.”

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Posted 3 weeks ago

“Well-made clothes with exceptional tailoring.”

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Posted 3 weeks ago

“I did not receive my top Evri once again lost the package, and as you don't offer anext day service to my area I can no longer shop online with Hobbs”

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Posted 3 weeks ago

We’re very sorry to hear about the lost package and the disappointment with delivery options for your area. This certainly isn’t the experience we want you to have, and we understand why you’ve chosen not to shop online with Hobbs in light of this. We’ll pass your feedback about the courier and delivery service to our logistics team to review our options and communicate improvements where possible. If there’s anything we can do to assist with current or future orders, please let us know and we’ll do our best to help.

Posted 3 weeks ago

“Good quality clothing, plus great online service with good packaging and good delivery. Clothes are true to size.”

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Posted 3 weeks ago

“Good quality jumper. Size is correct. Very happy with the fast delivery”

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Posted 3 weeks ago

“Beautiful fit”

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Posted 3 weeks ago

Hobbs is rated 4.4 based on 3,634 reviews