Hobbs Reviews

Name: Hobbs
Rating: 4.42

4.4 Rating 4,591 Reviews

87 %

of reviewers recommend Hobbs

4.4

Based on 4,591 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

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“Easy to order. Happy with products.”

Helpful Report

Posted 2 weeks ago

“Returned all coats as they were extremely creased as there was no packaging to protect the item. Very disappointed.”

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Posted 2 weeks ago

Hi Dianne, We’re sorry to hear your coats arrived creased due to insufficient packaging. Please share your order number and any photos if possible so we can investigate and make this right. Kind regards, Team Hobbs

Posted 2 weeks ago

“Fabulous Trousers great fit and quality linen Highly recommend”

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Posted 2 weeks ago

“Excellent service both in the store & online.”

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Posted 2 weeks ago

“I am new to Hobbs and am so impressed by the quality of workmanship and fabric. Now my go-to site for forever clothes!”

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Posted 2 weeks ago

“Lovely jacket and fits beautifully.”

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Posted 2 weeks ago

“Absolutely fabulous to deal with”

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Posted 2 weeks ago

“Ordered bag and shoes and only the shoes were delivered. No email re when the bag would arrive. I had to ring and cancel the order. I was informed that they were trying to source the bag from one of the stores but I wasn’t informed.”

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Posted 2 weeks ago

Hi Christine, I’m really sorry to hear only part of your order arrived and there was no update. Please share your order number and the email used for the order so we can investigate why the bag wasn’t delivered and the communication wasn’t sent, and arrange the best next step (sourcing the bag or a refund). Kind regards, Team Hobbs

Posted 2 weeks ago

“Delivered on time and product matched the description. Will definitely buy online again”

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Posted 2 weeks ago

“Lovely staff in Hobbs George st .”

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Posted 2 weeks ago

“Quality linen trousers lovely”

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Posted 2 weeks ago

“I love the clothes but I am unhappy about receiving emails a few days after purchasing showing my dress, shoes and bag all at reduced (sale) prices!!!”

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Posted 2 weeks ago

I’m really sorry to hear about the unwanted sale emails after your purchase. We can help stop promotional emails or adjust your preferences. Please llet us know if you’d prefer to unsubscribe from marketing emails directly.

Posted 2 weeks ago

“Excellent, top quality items. Happy I found you. Thank you.”

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Posted 2 weeks ago

“Quick and efficient. Parcel arrived beautifully wrapped.”

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Posted 2 weeks ago

“Nice jacket. Happy with my order”

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Posted 2 weeks ago

“Excellent service. Always ready to help when deliveries go wrong. One of the best online websites.”

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Posted 2 weeks ago

“Hobbs do some really good quality clothing”

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Posted 2 weeks ago

Thanks for the kind words about the quality. If there’s anything we can do to make your experience a 5/5, please let us know.

Posted 2 weeks ago

“Excellent service”

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Posted 2 weeks ago

“Beautifully styled jumper. Rapid delivery but left on the doorstep all day because I was away and it arrived earlier than predicted. Very well wrapped.”

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Posted 2 weeks ago

“Quality products, good sizing and good communication, prompt delivery and easy returns.”

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Posted 2 weeks ago

Hobbs is rated 4.4 based on 4,591 reviews