Hobbs Reviews

Name: Hobbs
Rating: 4.42

4.4 Rating 5,659 Reviews

87 %

of reviewers recommend Hobbs

4.4

Based on 5,659 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

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“If you are looking for great quality, classic women’s clothing, look no further than Hobbs.”

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Posted 6 months ago

“Very flattering and elegant”

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Posted 6 months ago

“I like the design”

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Posted 6 months ago

“Good quality stylish clithes”

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Posted 6 months ago

“Classic, elegant. Haven’t shopped here for years, but visited the St Pancras station one whilst travelling for work and it’s reminded me of the great tailoring and materials. Have bought a beautiful tailored wool coat, two merino Lara jumpers and gorgeous rust coloured polo jumper over the winter.”

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Posted 6 months ago

“Plain but very elegant”

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Posted 6 months ago

“A very good retailer of women's clothing.”

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Posted 6 months ago

“First time buying from Hobbs. Unfortunately had to return the coat. Waiting to see how long the return process will take.”

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Posted 6 months ago

“High quality and good service bar gift box”

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Posted 6 months ago

“Loved my boots I paid 175 euros and my sister loved them she bought hers for 122 euros disappointed on how much of a difference a few weeks make . Received many compliments from people when I wore my boots their simplicity is understated which is very appealing to me”

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Posted 6 months ago

“I love the way they won’t sell you something just to make a fast buck, if you ask them what they think of the item you’ve tried on.”

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Posted 6 months ago

“Very good fit.”

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Posted 6 months ago

“Lovely item and swift delivery. Easy to use website.”

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Posted 6 months ago

“Definitely not shower proof, colour not as bright and lovely as the picture, probably more a dull green. Definitely recommend buying a size bigger too”

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Posted 6 months ago

Hi Sky, thanks for your feedback. We’re sorry the colour didn’t look as bright and the fit wasn’t as expected. If you need any further assistance please do contact our Customer Care Team. Kind regards, Team Hobbs

Posted 5 months ago

“Lovely quality but sleeves far too long.”

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Posted 6 months ago

“I ordered a slipper and hasn’t been delivered till date”

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Posted 6 months ago

Hi there Abena, We are really sorry to hear your slippers hadn’t arrived on time. This isn’t our usual Hobbs standard, although this has since been resolved for you. We would love to make your next experience a better one for you.

Posted 5 months ago

“I used the Hobbs website. It was easy to navigate and order.”

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Posted 6 months ago

“I ordered the dress on 10/12/25, now 16 days later I still haven't received my order!! I have contacted Hobbs on several occassions, but have still not been given an explanation for my missing order!! Not happy at all !!!!!!”

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Posted 6 months ago

Hi Gloria, We are so sorry for the delays and for our Customer Care Team not providing a clear explanation. It seems your query has now been fully resolved for you. If we can help with any future concerns, please do reach out to us.

Posted 5 months ago

“Fantastic quality timeless classics”

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Posted 6 months ago

“Very helpful.”

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Posted 6 months ago

Hobbs is rated 4.4 based on 5,659 reviews