Hobbs Reviews

Name: Hobbs
Rating: 4.42

4.4 Rating 5,659 Reviews

87 %

of reviewers recommend Hobbs

4.4

Based on 5,659 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

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“Great Company, good quality, well made clothes. I've been shopping at Hobbs for many years, long before online shopping. Always reliable quality.”

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Posted 6 months ago

“Great company with excellent clothing”

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Posted 6 months ago

“Excellent staff in both Buchanan Street and Silverburn Glasgow.”

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Posted 6 months ago

“Excellent service and great quality”

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Posted 6 months ago

“Good international delivery. Petite sizing good”

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Posted 6 months ago

“I love the colour choices in Hobbs. The cut does not always suit me but I still love shopping with them.”

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Posted 6 months ago

“Absolutely beautiful so eased with my purchase”

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Posted 6 months ago

“A very welcome gift for my sister.”

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Posted 6 months ago

“Well, I am sure that I would have loved my order if I had ever received it. Please Hobbs....change your courier to a reliable one.... not Evri”

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Posted 6 months ago

Hi Fiona, We're really sorry to hear your order never arrived and understand how frustrating this is. Your feedback regarding Evri has been taken onboard. We hope your next order arrives perfectly, it seems your original query has now been resolved.

Posted 5 months ago

“Hobbs is known for good style over the years.”

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Posted 6 months ago

“Really impressed with Hobbs jumpers this year. A little different, very flattering. Modern, cosy casual.”

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Posted 6 months ago

“The clothes are excellent with a website that is very easy to use. I'd give you five stars if you stopped using EVRI!”

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Posted 6 months ago

“I love the styles and materials of hobbs”

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Posted 6 months ago

“Very stylish cardigan. Fits well and to size. Delighted with my purchase”

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Posted 6 months ago

“Beautiful coat true to size I love all of Hobbs clothing - great quality”

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Posted 6 months ago

“Perfectly perfect!”

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Posted 6 months ago

“Hobbs jumpers are usually true to size but this one was very neat on dissapointed”

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Posted 6 months ago

Hi Janet, Thank you for taking the time to share your experience. I’m really sorry to hear that the jumper didn’t fit as expected and that you’re disappointed. Your feedback is so important to us, and we are always looking to improve for our customers. We hope your next purchase is perfect for you.

Posted 5 months ago

“Excellent choice of good quality products. Good value on sale items”

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Posted 6 months ago

“Returned item as too big but parcel is currently on hold at Royal Mail depot for last few days apparently on instruction of Hobbs. If it’s not received at warehouse not sure when I’ll get my refund.”

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Posted 6 months ago

Hi there, I’m really sorry to hear about the hold with Royal Mail and the uncertainty around your refund. That’s frustrating, and not what we want for our customers. As your query has now been resolved, we would love to make your next order a better one for you.

Posted 5 months ago

“Generally love their clothes but I find they come up small on me these days. Probably my body shape has changed too much. Shame”

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Posted 6 months ago

Hobbs is rated 4.4 based on 5,659 reviews