Hobbs Reviews

Name: Hobbs
Rating: 4.42

4.4 Rating 5,659 Reviews

87 %

of reviewers recommend Hobbs

4.4

Based on 5,659 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

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“Clothes that are meant to last”

Helpful Report

Posted 6 months ago

“My first Hobbs purchase and I bought a size 12 - my usual size - and it was too big. Very simple return/exchange and it fits perfectly. Seems good quality.”

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Posted 6 months ago

“Easy to buy, arrived in time, returned in store, very helpful staff who tried to find another piece.”

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Posted 6 months ago

“Lovely socks, whimsical pattern. High quality material and manufacture.”

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Posted 6 months ago

“Beautiful dress, excellent quality Very happy with service.”

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Posted 6 months ago

“Order has not arrived and I’ve had no reply to my email.”

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Posted 6 months ago

Hi there Robyn, I’m really sorry that your order had not arrived yet and that you hadn't had a reply to your email. This isn’t how we want to be communicating with you. It seems your order has since been resolved, but if you need further assistance we are always here to help.

Posted 5 months ago

“Bought jewellery online. Arrived very promptly and well packaged to prevent any possibility of damage. Very impressed with the service.”

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Posted 6 months ago

“Just lovely fits really well”

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Posted 6 months ago

“Lovely shaped dress. I love the fabric and the fit of this dress. It's also good to buy a dress in petite!”

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Posted 6 months ago

“Very see thru.should have lining sending them back very dissapointing”

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Posted 6 months ago

Good afternoon Marian.. We’re so sorry to hear the item is see-through and that it should have lining. This isn’t the standard we strive for here at Hobbs. If your query is still unresolved, please reach out to us below so that we can help arrange a return or another suitable resolution for you. https://www.hobbs.com/contact-us.html

Posted 6 months ago

“Lovely quality, good size 14, the wide leg, hangs beautifully. I did have them professionally shorted as they were too long for me.”

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Posted 6 months ago

“This is a beautiful dress, the weight makes it hangs beautifully. Loved it so much I've bought another so I'll always have one.”

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Posted 6 months ago

“Good service and delivery”

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Posted 6 months ago

“Jumper not arrived. If I had known you use Evri I would not have ordered it”

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Posted 6 months ago

Hi there Graham, Thank you for taking the time to share your experience. I’m really sorry to hear that the jumper didn’t arrive and that you’d avoid ordering if Evri is used. Your feedback is so important to us, we would love to make sure your next purchase is just perfect for you.

Posted 5 months ago

“Clothes always well made.”

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Posted 6 months ago

“It's a Christmas present so hoping they will love it.”

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Posted 6 months ago

“All went smoothly, the order was correct, the custom duty process also, and no extra custom dutites were levied.”

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Posted 6 months ago

“delivered on time in good order using recyclable materials”

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Posted 6 months ago

“Customer service excellent and the dress is fabulous”

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Posted 6 months ago

“Excellent service…easy to order on line ..item despatch immediately and received the following day”

Helpful Report

Posted 6 months ago

Hobbs is rated 4.4 based on 5,659 reviews