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Hobbs Reviews

4.4 Rating 3,645 Reviews
87 %
of reviewers recommend Hobbs
4.4
Based on 3,645 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Hobbs Reviews

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

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Would prefer less polyester items especially tops
Helpful Report
Posted 1 month ago
I believe Horse to be the best high Street store. The fabrics are excellent and mostly wool or natural fibre. The pieces are timeless and very elegant. The service is usually very good. It is my favourite High Street store
Helpful Report
Posted 1 month ago
Products bought are great. The one negative that I have is that when I took the coat out of the box it was incredibly creased. Not something that I expected from Hobbs and for the cost.
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Posted 1 month ago
Always get good service at Hobbs, sales assistants always very helpful and friendly .
Helpful Report
Posted 1 month ago
Hello there, Thank you so much for sharing your experience. We’re delighted to hear you consistently receive good service and find our sales assistants helpful and friendly. If there’s ever anything else we can do for you, please let us know. Warm regards, Team Hobbs
Posted 1 month ago
Pleased with my recent purchases and prompt delivery service
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Posted 1 month ago
The ordering process was easy and the package arrived as expected, well wrapped and in perfect condition.
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Posted 1 month ago
Item arrived in an open bag and wet in two places. I complained to the Courier and Hobbs via "chat"
Helpful Report
Posted 1 month ago
Good afternoon, Thank you for letting us know. I’m so sorry your item arrived in an open bag and was wet — that’s really disappointing, and I completely understand your frustration. I hope our team were able to resolve this swiftly for you after you reached out via chat, but if you need any further help, please don’t hesitate to let us know.
Posted 1 month ago
Always like the quality of Hobbs clothing
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Posted 1 month ago
Hello there, Thank you so much for sharing your thoughts. We’re delighted to hear you enjoy the quality of Hobbs clothing. If you’d like any style tips or help finding pieces you’ll love, we’re here to help. Warm regards, Team Hobbs
Posted 1 month ago
Another great purchase. A stylish and classic piece which makes a great addition to my wardrobe. It’s soft to the touch against the skin.
Helpful Report
Posted 1 month ago
I bought this particular dress online. Delivery was swift. Packaging was folded nicely in tissue paper, but being on a hanger folded over would have been nicer and reduced the creasing. Although there wasn't great creasing with this material.
Helpful Report
Posted 1 month ago
Always nice quality clothes and great staff that are always helpful
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Posted 1 month ago
Quality, quality, quality. From dresses to shirts the fabrics are top notch, the stiching is old world -- zippers with lining? Who does that any more.
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Posted 1 month ago
Good quality clothing
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Posted 1 month ago
Hobbs offers great qualiy products that are true to size. Beautiful range of colours and elegant styles. A go-to for more special occasions.
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Posted 1 month ago
Great service. Perfect fit and design.
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Posted 1 month ago
Love the clothes except this dress
Helpful Report
Posted 1 month ago
Hello there, Thank you for sharing your experience. We’re glad you love the clothes overall. We’re sorry this dress wasn’t quite right for you. If you’d like help finding a dress that better suits your style, or need any advice on fit or sizing, we’re here to help. Warm regards, Team Hobbs
Posted 1 month ago
Very classy and comfortable to wear clothes.
Helpful Report
Posted 1 month ago
Quality products at affordable prices. Well made with attention to detail. Range of sizes and clothes to suit all ages and occasions.
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Posted 1 month ago
Wonderful quality, customer service, delivery and return as always from Hobbs.
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Posted 1 month ago
Love Hobbs, from the staff to the clothing. My only minor criticism would be that there are not enough clothing items in petite sizes. I would like to see more of the 'normal' sized items done in petite
Helpful Report
Posted 1 month ago
Hobbs is rated 4.4 based on 3,645 reviews