Hobbs Reviews

Name: Hobbs
Rating: 4.40

4.4 Rating 3,646 Reviews

87 %

of reviewers recommend Hobbs

4.4

Based on 3,646 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

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“Love Hobbs, from the staff to the clothing. My only minor criticism would be that there are not enough clothing items in petite sizes. I would like to see more of the 'normal' sized items done in petite”

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Posted 1 month ago

“This lovely finely knit top looks good and is great for spring.”

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Posted 1 month ago

“Lovely material but colour very dull. Not like picture. So looked drab when on me.”

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Posted 1 month ago

“The delivery process was very good.”

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Posted 1 month ago

Hello there, Thank you so much for sharing your experience. We’re delighted to hear the delivery process was very good. If there’s anything else we can assist with, please let us know. Warm regards, Team Hobbs

Posted 1 month ago

“An excellent company who you can feel confident buying from.”

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Posted 1 month ago

“I love the designs, the fabric and when I go into Hobbs near me the staff are very friendly and helpful”

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Posted 1 month ago

“Hobbs is my fav brand for the classic British style: work, smart casual and for various occasions. Great tailoring, grate variety of materials. Elegant yet understated!”

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Posted 1 month ago

“Very helpful in the store.”

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Posted 1 month ago

“Like Hobbs range & usually try to buy in a store in Dublin My only complaints about buying on line from Hobbs are that you don’t extend the free postage on purchases of 150 and over to Republic of Ireland customers. Also if an item I’ve bought on line is unsuitable why can’t I return it to a Hobbs outlet in Republic of Ireland . Majority of UK retailers do so !”

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Posted 1 month ago

“Beautiful dress, definitely recommend it. It’s just a shame that, having paid full price for it, I’m now receiving emails for 15% and 20% off 😞”

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Posted 1 month ago

“Beautiful blazer, excellent quality (not really a surprise as it is from Hobbs!) and fantastic price. The packaging was very impressive and delivery was fast. Just love this Company.”

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Posted 1 month ago

“I am still waiting to receive my dress.”

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Posted 1 month ago

Hi Kate, Thank you for your message. I’m very sorry to hear that you are still waiting to receive your dress. I completely understand how frustrating this must be, especially if it has been longer than expected. Please accept our sincere apologies for the delay. To help us resolve this as quickly as possible, please get in touch via live chat or email and share your order details. Our team will be happy to look into this for you.

Posted 1 month ago

“Very nice designs and fabrics”

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Posted 1 month ago

“Love the tailoring, amazing quality and style”

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Posted 1 month ago

“I ordered my coat online (my first time) and was extremely impressed with the ease and speed of order only matched by the early delivery of my purchase. The item was packaged to ensure safe receipt.”

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Posted 1 month ago

“Love hobbs dresses they are so well made”

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Posted 1 month ago

“Order arrived too late, depite express delivery. Sent items back in one box, and have not received a full refund, as a facintaor I purchased for £65 has not been refunded and no response to enquiries. Not good at all!”

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Posted 1 month ago

Hi Lucy, I’m very sorry to hear about the late delivery and the refund issue. This isn’t the experience we want for our customers, and I understand how frustrating this must be. Please reach out to us via live chat with your order details so we can take a closer look and assist you further.

Posted 1 month ago

“Quality fashion at affordable prices”

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Posted 1 month ago

“A wonderful quality, vibrant colour, and very comfortable to wear!”

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Posted 1 month ago

“Great quality and service”

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Posted 1 month ago

Hobbs is rated 4.4 based on 3,646 reviews