Hobbs Reviews

Name: Hobbs
Rating: 4.40

4.4 Rating 3,655 Reviews

87 %

of reviewers recommend Hobbs

4.4

Based on 3,655 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

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“Always prompt service. Good quality items.”

Helpful Report

Posted 1 month ago

Hello there, Thank you so much for your lovely feedback! I am really pleased to hear that you consistently receive prompt service and are happy with the quality of our items. Your support means a lot to us, and we look forward to welcoming you back again soon! -Hobbs Customer Care.

Posted 1 month ago

“My first choice for that special outfit. I love that I get great comments when I wear Hobbs outfit.”

Helpful Report

Posted 1 month ago

Hello there, Thank you so much for your lovely feedback! I am delighted to be your first choice when you’re looking for something special. It’s wonderful to hear that you receive such great compliments when wearing your Hobbs outfits. that’s exactly what we love to hear! We truly appreciate your support and look forward to helping you find more pieces you’ll feel amazing in. -Hobbs Customer Care.

Posted 1 month ago

“Good selection of quality clothing at an affordable price.”

Helpful Report

Posted 1 month ago

Hello there, Thank you so much for your lovely feedback! I am delighted to hear that you enjoy our selection and find our clothing both high quality and affordable. Your support means a lot to us, and we hope to welcome you back again soon! -Hobbs Customer Care.

Posted 1 month ago

“Good service.”

Helpful Report

Posted 1 month ago

Hello there, Thank you so much for your feedback! I am really pleased to hear you received good service, and we appreciate you taking the time to share your experience. We hope to welcome you back again soon! -Hobbs Customer Care.

Posted 1 month ago

“Always very good on delivery and returns Sad that they don't photograph larger models in the clothes”

Helpful Report

Posted 1 month ago

Hello there, Thank you so much for your feedback! I am really pleased to hear that you’ve had consistently good experiences with our delivery and returns, we truly appreciate you taking the time to share that. I am also grateful for your comment regarding model diversity. We understand how important it is to see clothing represented on a wider range of body shapes and sizes, and we’ve shared this feedback with our team. Your thoughts really do help us improve. Thank you again for your review, and we hope to welcome you back soon! -Hobbs Customer Care.

Posted 1 month ago

“I have bought Hobbs shoes/boots for years - always love the luxurious feel and high quality of them. Then started buying blouses, smart jackets and now coats. If I want a look that's more chic and the materials to be long lasting and quality, I always come back to Hobbs.”

Helpful Report

Posted 1 month ago

Hello there, Thank you so much for your wonderful review! I am delighted to hear that you’ve been enjoying our shoes and boots for so many years, it means a lot to know their quality and luxurious feel have kept you coming back. It’s also lovely to hear that your wardrobe has grown to include our blouses, jackets, and now coats. We put great care into creating beautifully crafted pieces that feel timeless, chic, and made to last, so your feedback truly means the world to us. Thank you again for your continued support, we look forward to helping you find more pieces you love for years to come. 💛 -Hobbs Customer Care.

Posted 1 month ago

“Amazing dress”

Helpful Report

Posted 1 month ago

Hello there, Thank you so much for your lovely review! I am delighted to hear you think the dress is amazing. We hope you feel just as amazing wearing it! 💛 -Hobbs Customer Care.

Posted 1 month ago

“Over the years I have bought a lot of garments from Hobbs and mostly have been pleased with them. I would appreciate a few more petite clothes though.”

Helpful Report

Posted 1 month ago

Hello there, Thank you so much for sharing your experience. We’re glad to hear you’ve been pleased with Hobbs garments overall. We’ve noted your request for more petite options and will pass this along to our product team. Warm regards, Team Hobbs

Posted 1 month ago

“Prompt service and delivery.”

Helpful Report

Posted 1 month ago

Hello there, Thank you so much for your feedback! I am really pleased to hear that you received prompt service and delivery. Your support means a lot to us, and we hope to welcome you back again soon! 💛 -Hobbs Customer Care.

Posted 1 month ago

“A very good company to deal with. I live in France and they delivered within a week. No problems at all.”

Helpful Report

Posted 1 month ago

Hello there, Thank you so much for your lovely feedback! I am delighted to hear that you’ve had such a positive experience shopping with us. It’s great to know your order reached you in France within a week and that everything went smoothly. We really appreciate you taking the time to share your experience and look forward to welcoming you back again soon! -Hobbs Customer Care.

Posted 1 month ago

“Love it. Fitting is ok”

Helpful Report

Posted 1 month ago

Hello there, Thank you so much for your feedback! I am delighted to hear that you love it, and we’re glad the fit is okay for you. If you ever need any help with sizing or styling, we’re always here to assist. Hope you enjoy wearing it! 💛 -Hobbs Customer Care.

Posted 1 month ago

“Stunning dress which fits perfectly. Looking forward to wearing this at my nieces wedding”

Helpful Report

Posted 1 month ago

Hello there, Thank you so much for your lovely feedback! I am delighted to hear that you find the dress stunning and that it fits perfectly. How exciting to be wearing it for your niece’s wedding, we hope you have a wonderful day and feel absolutely amazing in your outfit! 💛 -Hobbs Customer Care.

Posted 1 month ago

“Ordered a beautiful cashmere waistcoat from Hobbs. The service from Hobbs was excellent from ordering, which was easy. To tracked delivery,which couldn't be faulted.”

Helpful Report

Posted 1 month ago

Hello there, Thank you so much for your lovely feedback! I am delighted to hear that you’re pleased with your beautiful cashmere waistcoat. It’s wonderful to know that the ordering process was easy and that your tracked delivery arrived smoothly. We really appreciate you taking the time to share your experience, and we hope you enjoy wearing your new piece! -Hobbs Customer Care.

Posted 1 month ago

“Lovely material, good fit”

Helpful Report

Posted 1 month ago

Hello there, Thank you so much for your feedback! I am really pleased to hear you love the material and that the fit is good. We hope you enjoy wearing it, and we’d love to welcome you back again soon! 💛 -Hobbs Customer Care.

Posted 1 month ago

“Lovely dress. I did not keep though but this was for other reasons. The top was lined, but the skirt was unlined - it should have been lined too.”

Helpful Report

Posted 1 month ago

Hello there, Thank you so much for your feedback! I am really pleased to hear you found the dress lovely, even though it wasn’t quite right for you in the end. We appreciate you letting us know about the lining, your comments are very valuable, and we’ll make sure this is passed on to the relevant team. Insights like yours help us continue improving the quality and design of our pieces. Thank you again for taking the time to share your experience, and we hope we can help you find the perfect style next time! 💛 -Hobbs Customer Care.

Posted 1 month ago

“Love the clothes, they are a super fit. The fabrics are great and the colours lovely”

Helpful Report

Posted 1 month ago

Hello there, Thank you so much for your lovely feedback! We’re delighted to hear that you love our clothes and find the fit so good. It’s wonderful to know you enjoy the quality of the fabrics and the beautiful colours too. We truly appreciate you taking the time to share your experience, and we look forward to welcoming you back again soon! 💛 -Hobbs Customer Care.

Posted 1 month ago

“Easy to order and return online.”

Helpful Report

Posted 1 month ago

Hello there, Thank you so much for your feedback! I am really pleased to hear that you find our online ordering and returns process easy to use. We truly appreciate you taking the time to share your experience and hope to welcome you back again soon! 💛 -Hobbs Customer Care.

Posted 1 month ago

“As usual, very pleased with the style and quality”

Helpful Report

Posted 1 month ago

Hello there, Thank you so much for your lovely feedback! I am delighted to hear that you’re once again pleased with the style and quality of our pieces. Your continued support truly means a lot to us, and we look forward to welcoming you back again soon! 💛 -Hobbs Customer Care.

Posted 1 month ago

“Lovely cotton jumper”

Helpful Report

Posted 1 month ago

Hello there, Thank you for your lovely feedback! We’re thrilled you love the cotton jumper. We appreciate you taking the time to share your experience and hope to welcome you back soon. Warm regards, Team Hobbs

Posted 1 month ago

“Lovely fit and feels good to wear.”

Helpful Report

Posted 1 month ago

Hello there, Thank you for your lovely feedback! We’re thrilled the fit feels great and you enjoy wearing it. We appreciate you taking the time to share your experience and hope to welcome you back soon! Kind regards, Team Hobbs

Posted 1 month ago

Hobbs is rated 4.4 based on 3,655 reviews