Hobbs Reviews

Name: Hobbs
Rating: 4.42

4.4 Rating 5,603 Reviews

87 %

of reviewers recommend Hobbs

4.4

Based on 5,603 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

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“Always good to deal with . Quick delivery and nicely packaged”

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Posted 1 month ago

“ARRIVED well packaged.”

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Posted 1 month ago

“Lovely items. Collection of item is as easy as it gets.”

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Posted 1 month ago

“I love Hobbs clothes and own quite a few items. My only problem is that they use Evri as their preferred delivery company and the customer service from them in my area is appalling. Once again my order was just left on my doorstep without the courier knocking or ringing the doorbell.”

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Posted 1 month ago

“Wry wide not so flattering”

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Posted 1 month ago

Hi there, We’re sorry to hear the item wasn’t flattering for you. If you’d like us to look into this, please contact our customer service team with any relevant details (order number and item name) so we can assist further. Kind regards, Team Hobbs

Posted 3 weeks ago

“Delighted with jumper.”

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Posted 1 month ago

“Love Hobbs!”

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Posted 1 month ago

“I can't review these chinos as I have still not received them, order confirmation date was 16th May, delivery seems to be stuck somewhere, the delivery date was 21st. I an getting progressively cross as my money has been taken and no goods supplies. Totally unable to speak to anyone at the carriers and also at Hobbs to see what is happening.”

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Posted 1 month ago

Hi Sandra, We’re really sorry for the delay and the hassle you’re experiencing with your order. That’s not the experience we want for you. If you’d like us to look into this, please reply with any relevant details (order number, tracking number, or delivery address) so we can assist you further. Kind regards, Team Hobbs

Posted 1 month ago

“These shoes are very hard and uncomfortable and look like plastic”

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Posted 1 month ago

Hi Susan, We’re sorry to hear the Hobbs shoes felt hard and uncomfortable and looked like plastic. That isn’t what we want for you. If you’d like us to look into this, please reply with any relevant details (order number or product code) so we can assist further. Kind regards, Team Hobbs

Posted 1 month ago

“Great service and bag was just what I wanted for winter wedding. Bought matching shoes.”

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Posted 1 month ago

“beautiful hat. Received lots of positive comments.”

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Posted 1 month ago

“Usually out of my price range,but I got my jacket on sale. I knew it had a good reputation.”

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Posted 1 month ago

“This was such a super price to good to miss . It's beautiful cut the material is so comfortable. Definitely recommend it it's perfect.”

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Posted 1 month ago

“I bought the dress it’s really gorgeous I am so pleased with it”

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Posted 1 month ago

“Hobbs Southampton are so very helpful. I felt I had my very own personal shopper! I would definately recommend Hobbs. Beautiful stylish clothes.”

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Posted 1 month ago

“As usual lovely staff in store. Excellent customer service”

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Posted 1 month ago

“Love these tops always smart and look so nice on Never crease up when travelling”

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Posted 1 month ago

“Very helpful staff in the Cardiff store today ven though they knew I was nay trying it on to see if it suited me.Purchased three days later on line”

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Posted 1 month ago

“Lovely clothes for women! Real women!”

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Posted 1 month ago

“I love Hobbs clothing. Classic, charming and high quality. I am mystified by the sizing used for their US mail order market. It irks me when I pay for shipping both ways ($28) because Hobbs cannot figure out fit and size.”

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Posted 1 month ago

Hi Nicole, Thank you for sharing your kind words about Hobbs, and I’m sorry to hear you’re finding the US sizing and shipping process frustrating. If you’d like us to look into your sizing concerns or help with any specific fit issues, please contact our customer service team with any details you’re comfortable sharing and we’ll assist further. Kind regards, Team Hobbs

Posted 3 weeks ago

Hobbs is rated 4.4 based on 5,603 reviews