Hobbs Reviews

Name: Hobbs
Rating: 4.40

4.4 Rating 3,663 Reviews

87 %

of reviewers recommend Hobbs

4.4

Based on 3,663 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

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“Beautiful fit,true to size,elegant and as usual Hobbs perfection!”

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Posted 1 month ago

“My go to place for special occasion wear.”

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Posted 1 month ago

“Absolutely beautiful fit.”

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Posted 1 month ago

“Absolutely love this dress. Keeping it for a party in the summer. I knew it was very long but have had it shortened to lower calf rather than ankle length.”

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Posted 1 month ago

“I found Hobbs very easy to order with a good choice of women’s wear.”

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Posted 1 month ago

“Beautiful dress . Delicate colours and it flows. Highly recommend”

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Posted 1 month ago

“Great website and easy to navigate. Efficient service.”

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Posted 1 month ago

“Quality product as I would expect from hobbs”

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Posted 1 month ago

“The coat is beautiful and well made. But the sleeves are way too long for my size. I will have to get it altered.”

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Posted 1 month ago

“I initially ordered this jacket in size 10 was too snug. so returned .I then ordered size 12 via Next but this jacket arrived crumpled and puckering around the sleeves so returned.I ordered 12 from Hobbs and is perfect .”

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Posted 1 month ago

“In store very professional. Helped to make me feel a million dollars.”

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Posted 1 month ago

“Professional and informative services”

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Posted 1 month ago

“Lovely piece”

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Posted 1 month ago

“Looks good, great quality, very smart, can be worn with jeans or smart office suit.”

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Posted 1 month ago

“Too tight for a 14 . Dragged on ground even tough I'm tall”

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Posted 1 month ago

Sorry to hear the fit isn’t working for you and the hem drag, this isn’t what we want for our customers. We’d like to look into this with our Customer Care team and find a suitable resolution. If you’re able, please share your order number and any photos of the issue so we can assess the best option for you.

Posted 1 month ago

“What a stunning faux fur coat and available in petite. I am in awe of the quality and perfect fit the colour is as shown. Cannot belive the price point for such a beautiful garment. I purchased it as a treat to me!”

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Posted 1 month ago

“Seeing my delivery just disappeared en route from your warehouse to your shop in Brent X and you don't appear to track your items I can't get over your incompetence. On top of that you are now asking for a review for an item you should know I never received as you have now cancelled the order and returned my money, having just sat on my funds and waited for me to contact you.”

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Posted 1 month ago

I’m really sorry to hear about the missing delivery and the frustration with the order cancellation and refund. This isn’t the service we aim to provide. We’d like to look into this with our Customer Care team and resolve it for you. Once we have these, we’ll investigate and get back to you with a resolution as soon as possible. Again, apologies for the inconvenience this has caused. Your feedback will help us improve.

Posted 1 month ago

“Nice fitting floaty wedding guest dress. Very well made It was sent out promptly and very well boxed and wrapped in tissue paper as well. I bought it at sale price and couldn't be happier with my purchase Would definitely use Hobbs again”

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Posted 1 month ago

“Generally, impressed and satisfied with clothes that I purchase.”

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Posted 1 month ago

“I bought on line. Delivery very quick and items packaged very well. Returns are simple and free too!”

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Posted 1 month ago

Hobbs is rated 4.4 based on 3,663 reviews