Hobbs Reviews

Name: Hobbs
Rating: 4.42

4.4 Rating 5,603 Reviews

87 %

of reviewers recommend Hobbs

4.4

Based on 5,603 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

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“Hobbs has beautifu and very elegant clothes, lots of them from natural materials (but also a lot of polyester unfortunately)”

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Posted 1 month ago

“Excellent”

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Posted 1 month ago

“Good delivery to Hobbs pleasant efficient staff in Oxford store when item picked up”

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Posted 1 month ago

“Great delivery - always arrives beautifully packaged.”

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Posted 1 month ago

“Easy to order, good delivery and great staff”

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Posted 1 month ago

“I really enjoyed trying on lots of dresses for a wedding this summer at Hobbs in Bath. This dress - felt so lush and really suited me but I don't think I would have noticed it if I was looking online. Bath didn't have my size so I ordered it by post and I am delighted with it and feel great in it!”

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Posted 1 month ago

“The dress was OK quality wise, but the sleeves looked ridiculous on me. Far too big and not in proportion to the rest of the dress and its style. They were much more pronounced than the photo on the website. For this reason, I returned it.”

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Posted 1 month ago

“Purchased tgus dress 18th May it is nie 31st May and I still don't have it, also a complete lack of communication on it”

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Posted 1 month ago

“Wore it to a party with stockings and high heels on felt really sexy”

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Posted 1 month ago

“Awful recent experience of ordering £700 worth of clothes for store collection and having to wait nearly 3 weeks. So I can’t comment on the Maya jacket as I’ve not seen it yet!”

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Posted 1 month ago

Hi there, We’re really sorry to hear about the long wait for your store collection and that you haven’t had a chance to see the Maya jacket yet. That isn’t the experience we want for you. If you’d like us to look into this, please reply with any relevant details (order number, store, or collection details) so we can assist you further. Kind regards, Team Hobbs

Posted 1 month ago

“Hobbs has a variety of lovely colourful summer wear which is true to size”

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Posted 1 month ago

“Material is getting worse and worse and prices are getting high”

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Posted 1 month ago

Hi there, We’re sorry you feel the material is worsening and prices are rising. That’s not the experience we want for you. If you’d like us to look into this, please reply with any relevant details (e.g., item, purchase date) so we can assist further. Kind regards, Team Hobbs

Posted 1 month ago

“Good quality clothing. Fasionable”

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Posted 1 month ago

“Beautiful skirt, l love wearing Hobbs clothing . Thankyou”

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Posted 1 month ago

“Items need to be checked more thoroughly before been sent out”

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Posted 1 month ago

“Lovely dress, a bit on transparent side. Soft fluid fabric and overall very festive look! Sadly I had to return it as it didn’t fit my shape.”

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Posted 1 month ago

“A fabulous coat so well made & such quality for a reasonable price. Packing was so perfect & delivered very promptly.”

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Posted 1 month ago

“Always excellent quality”

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Posted 1 month ago

“You have an email sent last Monday detailing the absolute absence of customer care in preparation and delivery timeframe of the articles in question. Thus far no reply. Whoever thought the trousers were deemed fit to send out needs their brain examined.”

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Posted 1 month ago

Hi Laura, We’re really sorry you had no reply to the email you sent last Monday. That isn’t the experience we want, and we understand how frustrating this is. If you’d like us to look into this, please reply with any relevant details (the email we sent, or order number if applicable) so we can assist you further. Kind regards, Team Hobbs

Posted 1 month ago

“Love this coat!”

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Posted 1 month ago

Hobbs is rated 4.4 based on 5,603 reviews