Hobbs Reviews

Name: Hobbs
Rating: 4.40

4.4 Rating 3,663 Reviews

87 %

of reviewers recommend Hobbs

4.4

Based on 3,663 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

Visit Website

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

Deutsch

“Once ordered the dress arrived quickly. Packed very well.”

Helpful Report

Posted 1 month ago

“Quirky, on trend, soft and comfortable , good price, although this week there is a reduction!”

Helpful Report

Posted 1 month ago

“Excellent communication and easy ordering process”

Helpful Report

Posted 1 month ago

“Usually find something in my style”

Helpful Report

Posted 1 month ago

“Have ordeted this umberalla twice. First time clicl and collect did not arrive in store Second time next day delivery to home address. 3 days later still not received it. Hobbs used Evri always a diaaster.”

Helpful Report

Posted 1 month ago

Good afternoon David, Thank you for taking the time to share this, and I’m so sorry for the ongoing frustration you’ve experienced. Having your click‑and‑collect order not arrive, then paying for next‑day delivery only for it to still be delayed is incredibly disappointing — especially when you’ve now had to try twice. I completely understand how frustrating this is, and I’m sorry for the inconvenience caused by the delivery issues. Your comments have been passed on to the relevant teams, including feedback about the courier, so we can work on improving this experience. If your order still hasn’t arrived, please email us at customerservices@hobbs.co.uk with your order number and we’ll look into this urgently for you.

Posted 1 month ago

“Very helpful staff. Good selection of clothing.”

Helpful Report

Posted 1 month ago

“. Guaranteed quality from Hobbs and quick delivery and I wouldn't hesitate to recommend Hobbs.”

Helpful Report

Posted 1 month ago

“Great styles and nice quality clothing”

Helpful Report

Posted 1 month ago

“Love the petite range as it makes finding trousers etc so much easier. Range of clothing available is superb and website easy to navigate.”

Helpful Report

Posted 1 month ago

“Väldigt nöjd med service och varor”

Helpful Report

Posted 1 month ago

“Lovely colour, fabric and true to size. Really lovely dress”

Helpful Report

Posted 1 month ago

“no dIt isoubt a beautiful pair of trousers. Everything was beautiful about the trousers, the colour, the style and the fabric. Unfortunately the size 14 which is my size were not really size 14 which I anticipated. The trousers were too big, even if I get them taken up, they were still large because the crouch part of the trousers were too low. Probably they were tailored for a 5' 9" model. I was sad also sorry I have to return because I love the trousers. I thought I had found a perfect pair of trousers. I bought few trench coats from Hobbs, they were perfect. I would have given 5* had they fit me perfectly.”

Helpful Report

Posted 1 month ago

“Warm .Neck could fasten up a bit better .”

Helpful Report

Posted 1 month ago

“Lovely clothes made to last”

Helpful Report

Posted 1 month ago

“Hobbs have great customer service. Respond to emails in timely manner”

Helpful Report

Posted 1 month ago

“A store which screams luxury and care”

Helpful Report

Posted 1 month ago

“Easy to order, quick delivery, excellent quality.”

Helpful Report

Posted 1 month ago

“Nice products”

Helpful Report

Posted 1 month ago

“I like the Belgrave trousers. For the price I would have expected the trousers to be lined; they do look really unfinished which is a shame. The trousers are also extremely long and will need to be altered.”

Helpful Report

Posted 1 month ago

“Excellent service and quality delivered on time”

Helpful Report

Posted 1 month ago

Hobbs is rated 4.4 based on 3,663 reviews