Hobbs Reviews

Name: Hobbs
Rating: 4.40

4.4 Rating 3,667 Reviews

87 %

of reviewers recommend Hobbs

4.4

Based on 3,667 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

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“Avery pretty easy to wear dress .hanging up waiting for somewhere to gob”

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Posted 1 month ago

“THe necklace is lovely. However I paid for next day delivery and it took a week to arrive. I have requested several times for refund on the postage and still await a reply.”

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Posted 1 month ago

“Very comfy flattering design”

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Posted 1 month ago

“Never fail to deliver on understated style and comfort.”

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Posted 1 month ago

“The new season dresses and Macs are lovely.”

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Posted 1 month ago

“Lovely dress..needed for hot wedding in summer”

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Posted 1 month ago

“I had to send back this beautiful jeans as it was the wrong size. I am so disappointed I haven’t heard from HOBBs I have not been refunded and spent €18 to send it back to London 8 days ago. It was to be in London in 4 days. It is saying on my tracking number from A Post that they have no information. Very disappointed very upset I’m not happy Liz Crosby Kildare Ireland”

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Posted 1 month ago

“A lovely dress but unfortunately I am returning as it just doesnt really suit me”

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Posted 1 month ago

“The dress is too long for me. I received the item on 4th February and returned it on 5th February via Yodel service. I tracked the parcel on the Yodel website on 12th February and it indicated that the item has been returned to Hobbs. Today is 24th February and I am still unable to track on the Hobbs returns website using the tracking/order numbers about my returned item. I am waiting for the refund.”

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Posted 1 month ago

Hello there, We kindly advise allowing up to 14 working days from the day of posting for our warehouse to process the return (excluding weekends and bank holidays). Rest assured, once your refund has been processed, you will receive a confirmation email notifying you that the funds will reach your account within 3-5 working days.

Posted 1 month ago

“Online order process was seamless and the packaging showed great attention to detail including individual wrapping around the coat buttons.”

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Posted 1 month ago

“I'm very happy with this dress,thank you!”

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Posted 1 month ago

“My wife has been a loyal customer of Hobbs for many years . She has purchased items instore and online and has always been pleased with the quality of clothes and high standard of customer service .”

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Posted 1 month ago

“Ordering on line was easy and delivery was quick.”

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Posted 1 month ago

“Saw Carly dress online and just knew it was the one! I wasn't disappointed when it arrived. Very subtle colours, lovely length and oh so light and floaty!! I shall be wearing this with the short Elizabeth pale pink jacket and fascinator to my daughters wedding! It all matches perfectly and I cannot wait to wear it, my daughter was so happy with the outfit, very elegant and lots of class.”

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Posted 1 month ago

“No communication”

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Posted 1 month ago

“Beautiful quality. Love the design and fit.”

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Posted 1 month ago

“Very smooth service and welcoming people at the shop”

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Posted 1 month ago

“Fast delivery, item packed with care and quality of item excellent.”

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Posted 1 month ago

“I have already rated this coat, it was a 12 I would like, but you only had a size 14 so I tried it, it a lovely coat so I'm hoping I will be lucky enough to find a size 12.”

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Posted 1 month ago

“Ive just become a Hobbs shopper, im so pleased with my recent purchases, i bought two dresses, one for my sons wedding and one for a cruise, they both fitted better than I thought they would”

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Posted 1 month ago

Hobbs is rated 4.4 based on 3,667 reviews