Hobbs Reviews

Name: Hobbs
Rating: 4.40

4.4 Rating 3,666 Reviews

87 %

of reviewers recommend Hobbs

4.4

Based on 3,666 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

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“I like the items sold in Hobbs; they are good quality and generally well made. I tend to order and collect from a store, so that I can try things on and return immediately (if required) and this usually works well, as with this reviewed item's order. However, I am currently still awaiting for another delivery, which is now 14 days post-order! Customer services has been chasing the order and has apologised, saying 'there has been a delay!!' There is no update on the tracking today. I would prefer more of the clothing to be made of natural fibres (eg. cotton, linen, wool etc) rather than synthetic materials - although I do acknowlege much of the material is Ecovero. Also. as a 'lady of a certain age', I would also prefer more summer garments with short / cap sleeves, rather than sleeveless and to have the option to choose sleeve length on the website's filter.”

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Posted 1 month ago

“Beautiful dress, bought for a wedding. It is quite long so bear that in mind when purchasing.”

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Posted 1 month ago

“As always, the ordering process was straightforward and the item arrived quickly.”

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Posted 1 month ago

“Clothing is stylish and made of quality fabrics.”

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Posted 1 month ago

“Beautiful clothes and extremely helpful staff in the store in Edinburgh.”

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Posted 1 month ago

“Lovely goods, never dissapointed... thank you!.”

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Posted 1 month ago

“Good quality clothes at good prices - it would be nice to see more informal separates”

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Posted 1 month ago

“Wider Petite range and more natural fabrics for dresses and tops. I don't purchase a lot of blouses from Hobbs because they're mostly viscose or polyester.”

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Posted 1 month ago

“Beautiful dress and excellent service. Return process was so easy. Would highly recommend.”

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Posted 1 month ago

“Very professional company . Fast easy ordering and quick delivery.”

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Posted 1 month ago

“Fast delivery and good detail on website”

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Posted 1 month ago

“Service at Hobbs Cribbs is excellent. Shame the trousers were too small at a 12 and too big at a 14.”

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Posted 1 month ago

“Hobbs always provide good clothes”

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Posted 1 month ago

“A very comfortable dress to wear - it's a shame it didn't come in the Petite range as I did have to have it shortened quite substantially - so this was then an added cost.”

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Posted 1 month ago

“I love Hobbs I’ve been shopping there for the last 25 years but for the last couple years it’s been it gone down hill with the design. Not so classy.”

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Posted 1 month ago

Hello Josephine, I’m really sorry to hear that your experience with Hobbs hasn’t met your expectations recently. We truly value your 25 years of loyalty and will ensure your feedback is passed on.

Posted 1 month ago

“Hobs are a great company with quality clothing for petite sizes”

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Posted 1 month ago

“My dress never arrived and customer service is both hard to contact by phone and fails to answer emails. Also not refunded yet”

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Posted 1 month ago

Hi, I’m really sorry to hear about this your order never arriving. I can see that your refund was processed on the 12th and should be with you by now. If you haven’t received it yet, please feel free to reach out to us again so we can look into this further for you. We’re happy to help.

Posted 1 month ago

“Always nice service for delivery and attractive contents.”

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Posted 1 month ago

“I’m buying from Hobbs now for many years and I am very happy with my purchases quality excellent and service excellent too . I love their garments most comfortable and easy to wear. Their cotton and linen garments are superb.”

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Posted 1 month ago

“Was looking for a petite fit & flare dress. Plenty of choice on website.”

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Posted 1 month ago

Hobbs is rated 4.4 based on 3,666 reviews