Hobbs Reviews

Name: Hobbs
Rating: 4.40

4.4 Rating 3,670 Reviews

87 %

of reviewers recommend Hobbs

4.4

Based on 3,670 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

Visit Website

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

Deutsch

“Dress with a good shape.”

Helpful Report

Posted 1 month ago

“Gorgeous dress floaty and light beautiful pattern so elegant”

Helpful Report

Posted 1 month ago

“This is a beautiful bracelet which looks very elegant and looks great with my pearl necklace and ring which I'm wearing for a wedding. It arrived well packaged and comes in a lovely little pouch. Would highly recommend it.”

Helpful Report

Posted 1 month ago

“Great service. My dresses always arrive in good time with minimal packaging. My only gripe is that I don't know why so many Hobbs dresses are so long!”

Helpful Report

Posted 1 month ago

“Good classic quality”

Helpful Report

Posted 1 month ago

“I have shopped with Hobbs for years as we have always had a concession in Jersey and have never been disappointed. The quality and price are good for me.”

Helpful Report

Posted 1 month ago

“Very good service”

Helpful Report

Posted 1 month ago

“Had to order these 3 times as first they lost the delivery to store then they were out of stock even though the website allowed me to reorder and still no sign of the 3rd order despite paying for express next day delivery. Customer services tried but had no idea and clearly Hobbs has lots of stock issues at the moment. Communication was dreadful and often wrong re delivery dates.”

Helpful Report

Posted 1 month ago

Hello Claudine, I’m really sorry to hear about the repeated delivery problems and the lack of clear communication. This isn’t the experience we want for you. Please share your order numbers (or the email used) and any relevant details so we can investigate with our logistics team and get any missing items resolved or refunds processed as quickly as possible.

Posted 1 month ago

“Fabulous dress for my sons wedding later this year, hard to find a stunning petite dress.”

Helpful Report

Posted 1 month ago

“I love products from Hobbs, quality, stylish at reasonable prices…”

Helpful Report

Posted 1 month ago

“Very lovely quality leather boots. With a comfortable heel.”

Helpful Report

Posted 1 month ago

“Die Ware ist seit 3 Wochen retourniert und die Rückzahlung immer noch nicht erfolgt. Kommunikation mit Hobbs Kunden Center ist so gut wie unmöglich. Nur KI Roboter die das Anliegen nicht verstehen.”

Helpful Report

Posted 1 month ago

Hello Gabriela, I'm very sorry to hear that your refund is still pending and that communication is proving difficult. This does not meet our service standards. We are immediately checking the status of your return and will resolve the delay as quickly as possible. Please send us your order number so we can track this. You can also contact us via live chat to speak to one of the customer care advisors.

Posted 1 month ago

“Lovely Dress”

Helpful Report

Posted 1 month ago

“Fit lovely but button cuff not tight enough to large for the wrist”

Helpful Report

Posted 1 month ago

“Excellent quality clothes and service.”

Helpful Report

Posted 1 month ago

“Beautiful dresses ! Made perfectly using materials that make their dresses feel very special to wear .”

Helpful Report

Posted 1 month ago

“Hobbs is a firm favourite with me. Usually well designed and well cut clothing in good material.”

Helpful Report

Posted 1 month ago

“Perfect service provided by Hobbs- Online order went smoothly, coat arrived on time as advised and was carefully packed.”

Helpful Report

Posted 1 month ago

“Good quality small leather bag with a few different compartments which are very useful”

Helpful Report

Posted 1 month ago

“Dress is beautiful and just a great fit however I did send it back and will re-ordered it. The stitching around the waist band had caught the bottom of the over layer, looked fine when hanging up but when it was on it buckled, causing a pleat over the hip that stuck out Lots of money to pay for a defective dress. I am hoping the next one is perfect.”

Helpful Report

Posted 1 month ago

Hello there, I’m really sorry to hear that the dress you received arrived with a defect and that this affected your experience. That isn’t the standard we aim for, and I completely understand your frustration. Please be assured I’ll pass your comments to our product team so this can be reviewed and addressed to prevent it from happening again.

Posted 1 month ago

Hobbs is rated 4.4 based on 3,670 reviews