Hobbs Reviews

Name: Hobbs
Rating: 4.40

4.4 Rating 3,671 Reviews

87 %

of reviewers recommend Hobbs

4.4

Based on 3,671 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

Visit Website

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

Deutsch

“Dress is beautiful and just a great fit however I did send it back and will re-ordered it. The stitching around the waist band had caught the bottom of the over layer, looked fine when hanging up but when it was on it buckled, causing a pleat over the hip that stuck out Lots of money to pay for a defective dress. I am hoping the next one is perfect.”

Helpful Report

Posted 1 month ago

Hello there, I’m really sorry to hear that the dress you received arrived with a defect and that this affected your experience. That isn’t the standard we aim for, and I completely understand your frustration. Please be assured I’ll pass your comments to our product team so this can be reviewed and addressed to prevent it from happening again.

Posted 1 month ago

“Stylish yet timeless and always great quality I own some treasured Hobbs pieces that I’ve had for many years and still love wearing them”

Helpful Report

Posted 1 month ago

“Easy and quick to use website with up to date stock levels and plenty of pictures to look at which really helps you choose what you want to buy. The only downside is it isn’t as easy to get in touch with customer care if you have an issue. That’s more of a hassle. But always very helpful when you do finally get hold of a real person.”

Helpful Report

Posted 1 month ago

“Excellently crafted with fine leather. True to size and very comfortable. Highly recommend.”

Helpful Report

Posted 1 month ago

“Been a customer of Hobbs for well over two decades,and have always been impressed with the quality of wokmanssip and standard of their clothes,and the customer service I have always received. I believe the are very pricey at times ,so try and purchase items in the sale.”

Helpful Report

Posted 1 month ago

“It's a lovely top, but it doesn't look navy. It looks black, and I probably wouldn't have bought it if it had been described as black. Having said that, I do like wearing it.”

Helpful Report

Posted 1 month ago

“Gorgeous jumper.Looks just like the image.Good quality and very warm.Good company to deal with.”

Helpful Report

Posted 1 month ago

“Would really recommend these. I bought two charcoal grey and navy. They look and feel fabulous. Great for layering or just as s jumper for warmer winter days.”

Helpful Report

Posted 1 month ago

“Always find reliably good clothes at this store.”

Helpful Report

Posted 1 month ago

“This blouse is a beautiful colour BUT I am so disappointed with the quality. It arrived in such a bad condition, looking as though it had been screwed up into a ball as it was so creased. After ironing, I wore it to a dinner dance but as soon as I sat down it creased so badly I was embarrassed to get up and dance. It spoiled my evening. This was an expensive blouse but as I have worn it I cannot return it. This is a total waste of money and I am very disappointed in Hobbs quality.”

Helpful Report

Posted 1 month ago

Hello there, I’m truly sorry to hear that the item arrived in poor condition and that the creasing detracted from your evening. That certainly isn’t the standard we strive to uphold, and I completely understand how disappointing this must have been for you. Please rest assured that we take feedback like this very seriously. I will be passing your comments directly to our team so the matter can be thoroughly reviewed and addressed to ensure it does not happen again.

Posted 1 month ago

“. Products arrived on time and well packed.”

Helpful Report

Posted 1 month ago

“Lovely quality”

Helpful Report

Posted 1 month ago

“I got my mother of the bride outfit and it is perfect.”

Helpful Report

Posted 1 month ago

“Me encantó el vestido, la tela, el estilo y el corte”

Helpful Report

Posted 1 month ago

“Good service quick delivery”

Helpful Report

Posted 1 month ago

“Always love shopping in Hobbs. Doesn’t matter which store you visit, the staff are always lovely.”

Helpful Report

Posted 1 month ago

“Good choice of dresses and good quality but sizes are different across the styles in my experience”

Helpful Report

Posted 1 month ago

Hello there, Thank you for your feedback. I’m sorry to hear that you experienced inconsistencies with sizes across different styles. We understand how frustrating that can be and appreciate you bringing it to our attention. I’ll pass this on to our product team so we can review sizing and ensure more consistency across styles.

Posted 1 month ago

“Beautiful dress and quick delivery”

Helpful Report

Posted 1 month ago

“Love hobbs clothes, all made really well and classy”

Helpful Report

Posted 1 month ago

“Absolutely lovely cardigan for spring. Great colour, quality and design. I bought it in two sizes for both fitted and loose look.”

Helpful Report

Posted 1 month ago

Hobbs is rated 4.4 based on 3,671 reviews