Hobbs Reviews

Name: Hobbs
Rating: 4.42

4.4 Rating 5,609 Reviews

87 %

of reviewers recommend Hobbs

4.4

Based on 5,609 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Hobbs:

Over the decades, Hobbs has evolved from a small shoe label into a womenswear brand synonymous with the best of British design. Drawing on a rich heritage yet always looking forward, our collections are designed to answer the needs of the life-loving modern woman.

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“Great online purchase and returns service”

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Posted 1 month ago

“lovley bag”

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Posted 1 month ago

“Merci Hobbs !”

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Posted 1 month ago

“Very good website, easy to navigate, and easy to order. Item delivered quickly and well packaged. Nice selection of clothes which are well made and g[d quality.”

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Posted 1 month ago

“Very clear website with excellent photos of the fashion”

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Posted 1 month ago

“Great online shopping experience. Very user friendly.”

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Posted 1 month ago

“Nothing to add”

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Posted 1 month ago

“I felt fit to meet The King and Sir Idris Elba”

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Posted 1 month ago

“Good website, good selection and good service”

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Posted 1 month ago

“Pure quality and a very classy clutch I also got the shoes to match. If you are thinking of buying these products don’t hesitate beautiful and stunning love them. 🤍💙 Hobbs is pure quality and classic designs which I love”

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Posted 1 month ago

“The order process was straightfoward & the timescale for delivery was efficient.”

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Posted 1 month ago

“Professional, helpful service in both Chester and Leeds”

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Posted 1 month ago

“I love this scarf . Very Classy with my coats and jackets. Highly recommended.”

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Posted 1 month ago

“beautiful dress- stunning colours”

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Posted 1 month ago

“Good quality and tailoring”

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Posted 1 month ago

“Easy to buy online and delivery was quick.”

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Posted 1 month ago

“Very pleased with dress, a good fit and length.”

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Posted 1 month ago

“Love the 'Hobbs' style. Customer service is good. Free returns great.”

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Posted 1 month ago

“Absolutely loved the quality of the dress - but unfortunately their delivery company is absolutely rubbish - paid extra for next day delivery and didnt come for three days after due date Not Hobbs fault I know, but John Lewis managed to get the same dress for me next day ! Hobbs were absolutely brilliant and prompt in replying to emails and confirming receipt of returned dress, so its such a shame their delivery service cannot be backed up with the same service.”

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Posted 1 month ago

Hi Elaine, I’m really sorry to hear about the delivery delays and that caused such frustration. I’m glad you loved the dress, and we want to sort the delivery issue for you. If you’d like, please share your order number and we’ll look into the courier tracking and arrange a redelivery, or offer a refund if preferred. Thank you for letting us know. Kind regards, Team Hobbs

Posted 1 month ago

“Ordered to collect at shop. Arrived the following day.”

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Posted 1 month ago

Hobbs is rated 4.4 based on 5,609 reviews