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Hobby Lobby Reviews

2.2 Rating 535 Reviews
25 %
of reviewers recommend Hobby Lobby
2.2
Based on 535 reviews
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Hobby Lobby 5 star review on 11th April 2025
Ana
Hobby Lobby 1 star review on 17th January 2025
C. Dereimer
Hobby Lobby 1 star review on 27th December 2024
Allyson Evans
Hobby Lobby 1 star review on 27th December 2024
Allyson Evans
Hobby Lobby 1 star review on 29th July 2024
Anonymous
Hobby Lobby 1 star review on 29th July 2024
Anonymous
Hobby Lobby 1 star review on 29th July 2024
Anonymous
28
Anonymous
Anonymous  // 01/01/2019
“Danielle 💕at the Richmond Aliana store was fantastic! She had great proactive ideas and helped to ensure I had everything I needed. She confirmed prices and even celebrated with me over my savings! Thank you Danielle from one very tired but satisfied cake decorator! ❤️”
Helpful Report
Posted 1 year ago
“They post signs on shelves for discounts but the discount doesn't actually apply to many of the products. Any permanent price sticker marked "your price" does not get the posted discount”
Helpful Report
Posted 1 year ago
“They post signs on shelves for discounts but the discount doesn't actually apply to many of the products. Any permanent price sticker marked "your price" does not get the posted discount”
Helpful Report
Posted 1 year ago
“Had wonderful service and received helpful ideas from staff member Ms. Sue Owens in the fabric dept. Very pleasant woman and saw her being kind to all her customers. I will be stopping by fabrics again for her assistance.”
Helpful Report
Posted 1 year ago
“Mrs. Annie ( Tomball, TX)that work in fabric she is so amazing and knows her job very well. She always have smile on her face that it very pleasant to shop there.”
Helpful Report
Posted 1 year ago
“The employee Lesley at the Maple Grove store went out of her way to get me a chair as I couldn't stand any longer. I asked several employees were could I get a chair I needed to rest my back and all said none around. Lesley immediately said I'll find you one and proceeded to do just that, along with offering me information on locations of products which also was a very good help. It says a lot for someone to go out of there way to help others, along with supporting there place of employment and Lesley is very outstanding and should be recognized by her superiors and co workers. Once again thank you Lesley. Toni”
Helpful Report
Posted 1 year ago
“The workers in the fabric department were not only professional and friendly but they went far beyond our expectations. It was our pleasure working with them”
Helpful Report
Posted 1 year ago
“Anonymous …. staffer in custom framing was helpful to a point, then became condescending when I did not readily agree with her suggestions. She implied that I was taking too much of her time in thinking on my options. I should have taken my artwork and left the store at that point. I felt uneasy. I’ve learned my lesson and will not return to that store for custom framing. Collierville, Tn”
Helpful Report
Posted 1 year ago
“On 8/22/25 I shopped at Hobby Lobby in East Hanover. I had a great experience with Jane B helping me shop for my needs. Thank you Jane B your the Best!”
Helpful Report
Posted 1 year ago
“The last few times we've been in, including last night, August 12, 2025. store #527, We were 9 th in line. One cashier, with another employee standing looking at the line. We stood there 20 plus minutes with no movement. We finally put our item down and left.”
Helpful Report
Posted 1 year ago
“Employees Ginger and Tom at store number 0270 in the custom framing department went above and beyond my expectations and made my experience most pleasurable and more importantly my artwork most presentable. They didn't rush me making my decisions and seemed genuinely interested in my project and gave their honest opinions about what they felt looked best, which I appreciated and my project turned out better than I anticipated and was very cost efficient due to their help. I will definitely go back there whenever I need anything in the future.”
Helpful Report
Posted 1 year ago
“I am very pleased with exemplary customer service I received from Robert Figiel @ the Bloomingdale Store #570. Robert was extremely helpful with my custom framing project. I had six (6) large original prints from my personal travels abroad. Robert's guidance and consultation was greatly appreciated! He was very knowledgeable of the framing products and has a keen eye for detail and design. He kept me informed of the progress. He made the process fun and stress-free!! Robert is the absolute BEST!!!! Sandra Holder”
Helpful Report
Posted 1 year ago
“I went to Hobby lobby in Medina and there were two cashiers, and everyone was in one line so I went to the other cashier that had no one in line. She told me that she was pulling people from the one line that I’ve been waiting after I left and said OK, she proceeded to allow other people to cut the line so she was choosing who she checked out and allowing those people in the one line to wait even longer.”
Helpful Report
Posted 1 year ago
“I recently had the pleasure of visiting the Research Hobby Lobby. I was greeted warmly by Habibe and she also helped me picked out a few items in the floral area to spruce up my house. I was so impressed by her professionalism and expertise. She is a gem!”
Helpful Report
Posted 1 year ago
“I recently had the pleasure of visiting the Research Hobby Lobby. I was greeted warmly by Habibe and she also helped me picked out a few items in the floral area to spruce up my house. I was so impressed by her professionalism and expertise. She is a gem!”
Helpful Report
Posted 1 year ago
“Horrible company! I ordered and paid for delivery and its been over 2 wks and still in transit! Where the hell is this coming from China! Never ordering again! Hard pass!”
Helpful Report
Posted 1 year ago
“Kristina and Ally in the Custom Frames Dept of Hobby Lobby Store at 1511 Woodruff Road Greenville, SC are AMAZING. They provided expert advise on selection of mat and then matted, framed, and installed frame wire for three pictures. The pictures look exquisite, and the experience working with these two store associates made the process so easy with a fond memory of their interaction.”
Helpful Report
Posted 1 year ago
“Great selection, great prices, friendly staff!”
Helpful Report
Posted 1 year ago
“I am an artist who has multiple mats cut weekly. The past few times I have gone to Hobby Lobby I have had to wait over 2 weeks to get the mats I have ordered. They tell me that they have to put out merchandise from the truck. I was very disappointed with their customer service. I retrieved my paintings and Michael's was able to cut them that day. I won't be back to the framing shop at Hobby Lobby in Johnson City, TN”
Helpful Report
Posted 1 year ago
“1. Poor communication by first framing employee when taking order, resulting in mistake with final product. 2. Rudeness from second employee when brought to their attention and requested to repair. 3. Overpricing and hidden fees with framing. I will never use Hobby Lobby framing again. I will use a boutique framing service in my city known for excellent work and reasonable price.”
Helpful Report
Posted 1 year ago
Hobby Lobby is rated 2.2 based on 535 reviews