Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.38

4.4 Rating 10,070 Reviews

85 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.4

Based on 10,070 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

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“Hampton Hilton excellent value. High standard rooms with everything you need. Staff helpful and very accommodating”

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Posted 2 years ago

“Highly recommend so easy parking just roll up and then pick up when your back. Easy walking distance to airport even with children .”

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Posted 2 years ago

“Very easy to drop off pick up. No issues.”

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Posted 2 years ago

“Normally the Meet and Greet car drop off is a great service. However, at LHR we had to wait 30 mins for the car to arrive - even after ringing them before we collected our luggage. Providing the return flight details seems a pointless exercise”

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Posted 2 years ago

“Seamless parking experience”

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Posted 2 years ago

“Great friendly service and easy to use”

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Posted 2 years ago

“We booked 8 nights parking with 1 night overnight stay at the Airport Inn. The hotel communal areas were better maintained but the rooms were extremely basic with internal fittings such as bedroom corridor carpets etc in need desperate need of replacement. The room was clean but the bed was extremely uncomfortable with bedsprings digging in your back. The biggest concern with the hotel was when we checked they gave us the key to a room which already was occupied by guests (although not in the room when we entered) which has never happened to us previously in any other hotel. Leaving that customer at risk as we could’ve accessed any of their belongings as they weren’t in the room. The hotel didn’t seem to take this particularly seriously and just issued us a new room. The hotel offer transfers to the airport which is charged at £7pp each way which was helpful. A taxi from the airport cost £17 one way so is better value. Unfortunately we wouldn’t return.”

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Posted 2 years ago

“Easy to book - travelling and parking instructions clear.”

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Posted 2 years ago

“Efficient service: no problems, either on arrival or on our return. Happy to recommend.”

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Posted 2 years ago

“Communication was great and the parking easy”

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Posted 2 years ago

“Worked like clockwork”

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Posted 2 years ago

“Very good service overall but only 3 Stars due to cost of parking for only 3 days.”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“Very easy to book - the app is a beeeze - will definitely use again”

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Posted 2 years ago

“Very good service when contacting the company about changing my booking - immediate refund and new booking made”

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Posted 2 years ago

“Another trip with car parking booked through holiday extras. Another trip no problems- seamless”

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Posted 2 years ago

“Easy to get in and out”

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Posted 2 years ago

“As usual an easy booking process and no issues in getting in and out of the car park. Bus driver saw we were coming and waited for us.”

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Posted 2 years ago

“Hotel fine Car drop off fine Car collection poor - no answer on the number to call had to walk to the car park for them to call then wait 30 mins for my car”

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Posted 2 years ago

“Easy access, nice place to spend the time while waiting flights and cheaper than spending money on drinks and food elsewhere in the airport”

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Posted 2 years ago

Holiday Extras is rated 4.4 based on 10,070 reviews