holidaycottages.co.uk Reviews

Name: holidaycottages.co.uk
Rating: 4.37

4.4 Rating 1,512 Reviews

85 %

of reviewers recommend holidaycottages.co.uk

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4.4

Based on 1,512 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

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holidaycottages.co.uk 2 star review on 16th October 2025

Kate Fitzmaurice

holidaycottages.co.uk 5 star review on 14th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wonderful holiday accommodation and great location for getting around North Cornwall. Easy to book and the owner was extremely helpful. Would definitely book again!”

Helpful Report

Posted 4 months ago

“Fantastic holiday accommodation and great location. Easy to book and well informed while booking.”

Helpful Report

Posted 4 months ago

“We had such a lovely time at Galloway Cottage in Portpatrick. The location was fabulous, the cottage was wonderful, spotlessly clean and extremely comfortable. It has been decorated and designed to a very high standard and every inch of this properly brought joy! We loved the view from the master bedroom window and the secret garden was indeed a hidden gem, perfect for relaxing at any time of the day. We stayed for a week and were so sad to leave! We cannot wait for our next trip back to Galloway Cottage.”

Helpful Report

Posted 4 months ago

“On the list of facilities it stated Enclosed garden/patio, as we have two small/medium dogs we always book cottages with enclosed garden area to make our holiday stress free and relaxing. None of the houses had enclosed gardens despite both claiming to have. I have health issues both in our 70’s our son had a broken wrist and could not help. We had to put the dogs leads on each time they needed out day and night. Georgia, updated the lists and offered a part refund for the inconvenience. She was very understanding and helpful. Not mentioned on the website guests have to remove all their bags of rubbish, bottles, dog poo etc in their car and drive into Crieff to dispose of or if space there is a bin at the side of the road on way down the hill. This was a first for us and the cottage was £2000 plus for the week. The property was plagued with wasps and it was not safe to open any windows as felt unsafe or had to kill wasps daily. On our second last morning I was stung while sitting at the breakfast table. Painful and swollen, itchy for over a week. After discussing with a lawyer she suggested a 25% refund would be in order for misinformation, as we were mis-sold the holiday we expected. There was no details of the code to enter the gardens, our son contacted the owner, he also contacted the owner after I had been stung. The upstairs bedrooms were very hot and there were no fans. On the last morning I was wakened early to take the dogs out one at a time, in my dressing gown, the workers drove past in a mini tractor. Still half asleep I went to change over the dogs and did not close the outside door properly and both dogs escaped, one is an escape artiste anyway and took off. I have high blood pressure and Atrial Fibrillation so stress is not good for me. I had to get my son and husband out of bed to go find them. It was not the relaxing holiday we expected. The gardens were lovely. Very disappointing that Holiday Chapter/Holiday cottages deny the enclosed garden was on the Facilities list but I took a copy of it and had sent it to them. The owner of Drummond Castle also denied having an enclosed garden, she never read the web pages….Holiday cottages must take responsibility.”

Helpful Report

Posted 4 months ago

“Excellent process. Timely and accurate information. Great properties in great locations. Would recommend them.”

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Posted 4 months ago

“Easy booking process and excellent quality accommodation. Thank you”

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Posted 4 months ago

“It was easy to book, I was kept informed and given all the information I needed. I had no problems so never needed to contact customer service.”

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Posted 4 months ago

“the booking was handly very well and we all had a fine time in this lovely stonebarn converted cottage”

Helpful Report

Posted 4 months ago

“Easy to book and very efficient. Loved the cottage we stayed in in Stowting. Would definitely recommend.”

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Posted 4 months ago

“easy to understand web site, kept informed and updated with instruction and directions to cottage”

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Posted 4 months ago

“A good range of properties to choose from. Booking was very easy and the cottage was exactly as described - clean, comfortable and well-equipped.”

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Posted 4 months ago

“Easy to find the type of property we were looking for”

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Posted 4 months ago

“Fantastic location and house in a very quiet area.”

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Posted 4 months ago

“Lovely comfortable cottage in amazing environment.”

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Posted 4 months ago

“We have now booked 2 breaks through yourselves and have been very happy on both occasions. The booking system found to very easy to use. Communication and information prior to break was good and on time.”

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Posted 4 months ago

“Lovely stay at Stepping Stones would recommend the accommodation is first class . It’s is like most of Cornwall on steep hills .”

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Posted 4 months ago

“Had a lovely week. Good value, very clean and comfortable. Quiet location with ample parking. Hawes just 15 mins away across the Buttertub pass, good location for exploring the Dales.”

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Posted 4 months ago

“Holiday cottages was very easy to book and kept me undated about my holiday via email . The house was in the perfect location, with fabulous views, the only down side for me was the cleanliness of the house and the up keep of the property so wouldn’t book this one again because of this which is such a shame as it could have been perfect .”

Helpful Report

Posted 4 months ago

“Holiday cottages was very easy to book and kept me undated about my holiday via email .the cottage was in the perfect location ,with fabulous views ,the only down side for me was the cleanliness of the cottage so wouldn’t book this one again because of this which is a shame as it could have been perfect .”

Helpful Report

Posted 4 months ago

“What a lovely place to stay , ideal for exploring North Devon & North Cornwall, the bungalow is open plan and very spacious, hot tub is amazing , garden is a great size & not overlooked it’s a beautiful place to stay”

Helpful Report

Posted 4 months ago

holidaycottages.co.uk is rated 4.4 based on 1,512 reviews