Name: HP
Rating: 1.23

“HP OfficeJetPro 9125e. Issue with print quality started about 10 days prior to the warranty expiring. Issue reported after warranty expired. HP determined the issue to be with the printer. Their solution: offer me a 10% off coupon to purchase another printer.”

Helpful Report

Posted 2 weeks ago

“I have long been an HP customer for laptops, printers, desktops, etc. I purchased the "all-in-one printer," which included a printer and ink. A few months ago, my printer wouldn't work because it needed ink. I reached out to HP, and they said they would send me some. The same thing happened again. I ended up buying ink at Best Buy, but the printer did not recognize the ink. I am battling cancer, and I don't need more stress. I then contacted HP and I was told they would send me ink and that, due to the printer not being usable, though they charged me the 2-month fees, I would receive a 2-month credit to my account, which would appear on my next statement. I have never received it. Yesterday I was on hold with HP for over 30 minutes. Today I was transferred, after 20 minutes, to the "All In One Plan" department. I spoke to Denish, and the experience was awful. I had given him my phone # twice and had him repeat it back to me, and if I got disconnected, he would call me back. Magically, I got disconnected after speaking with him for over 50 minutes, and I had asked him for a "case number" three times; he refused to give it. He never called back. One time having a problem could be an "accident". Several times, it is a pattern. Spending over 2 hours in total for a mess HP caused is unacceptable. I will be sending each Board Member at HP a certified letter documenting this torture I've endured these months. Since I am not paying HP one more cent until I get my 2 months' refund for my printer that doesn't work. Par for the course. I will never again consider purchasing any HP products, for they are not a company worth dealing with. My experience is awful. I wish I could leave ZERO stars. Customers considering purchasing HP products, please be aware of their oxymoron "customer service". I wish I could get back these hours dealing with HP and focus on my cancer treatments. PS - though you pay for it every month, the "all-in-one plan" is a lease, meaning that no matter how long you pay for it, you will never own the printer. By my calculations, I have paid $ 500 over the price of the printer, and I don't own it. Buyers beware”

Helpful Report

Posted 1 month ago

“WARNING Do NOT buy a used HP printer especially if you're buying it because of the Instant Ink benefit I purchased an HP printer off of marketplace a few weeks back I get around to setting it up today get it all ready get it going it prints out the first page says the printers passed you need to have an active instant ink subscription so I go on HP Printer App select my plan at moderate for 1298 a month complete my billing personal information it verifies my payment information and then when I go to hit connect printer it pops up and says sorry you cannot get in the ink subscription cuz there's already one on here contact this phone number so I contact the 800 number that it gave me and was informed that my only option was to contact the person I bought it from which the post is no longer there I remember her first name but that's about it they were like if you have her phone number and email we can cancel the subscription she has on it which obviously that's not even a real possibility or my only other option is to go to the store and pay $40 per cartridge to get my printer to work what I don't understand is if I have physical possession of the printer in possession is 9/10 of the law legally I am registered as the administrator for said printer on HP's App it is now registered and set up on my Wi-Fi and my phone yet I am not able to enroll MY printer on the instant ink subscription because somebody else who no longer owns or has possession of said printer didn't cancel their subscription so they're still getting ink and paper for a printer they don't even have it's very frustrating so now I virtually own a printer that won't print it's going in the trash I cannot in good faith turn around and try to sell it to somebody else to recoup the $50 that I'm now out because if I sell it to them give them the paper and ink as was given to me I know right now that printer is not going to work for them HP get it together you need to change this it shouldn't matter who previously enrolled in who didn't the fact of the matter is who owns the printer who has the administrative rights to that printer that's who should have the right to have a subscription to the Instant Ink”

Helpful Report

Posted 1 month ago

“Can’t get my printer replaced under warranty All I get is the run around. I called at least 10 times and still haven’t been contacted. They say they have escalated this and someone will call! Bo calls after multiple times I have called to ask why I didn’t hear from them.”

Helpful Report

Posted 3 months ago

“I have had an HP printer for years - retired now but still need to print occasionally. And have - or had - a hp instant ink account. Tried to print a label for a package that has to go out today - print job says low ink and won’t print - printer says ink is fine and it will copy. Spent over an hour on the hp chat - worthless- says they will send ink in 10-12 days. Never tried to help. HP account canceled. HP printer in the trash”

Helpful Report

Posted 3 months ago

“**Product Review: HP 2026 Powerbook 17" Laptop** I purchased the HP 2026 Powerbook 17" expecting a capable business-class machine. What I received instead was an underperforming, frustratingly slow device that struggles to meet even basic productivity standards. The most glaring issue is speed. Despite being marketed with an Intel Core 7 processor, the system performs as though it is several generations behind. Boot times are sluggish, applications take far too long to load, and even simple multitasking, such as running a browser alongside a document editor, results in noticeable lag. For a device positioned as a business laptop, this is unacceptable. Efficiency is not a luxury in that context, it is a baseline expectation. The 17.3" FHD IPS display is one of the few acceptable features, offering decent color and viewing angles. However, even that is undermined by the system’s inability to keep up with basic graphical demands. Scrolling can feel choppy, and video playback is inconsistent, which defeats the purpose of having a large screen in the first place. Build quality is also disappointing. The chassis feels unnecessarily bulky without delivering corresponding performance benefits. It is neither particularly portable nor powerful, which places it in an awkward middle ground that serves no clear user need.”

Helpful Report

Posted 4 months ago

“HP 9125e! The worst piece of printer junk, ever. I see, I'm not the only one who complained. Poor connectivity, inconsistency with computer to printer communications and cell phones and Microsoft printing. I was able to print once or twice; then nothing. I even got stuck in copy mode. Won't print, now, at all, so it says "save" instead of "print" when trying to print a document. Furthermore, when re-trying to add it as a new printer, it might show HP 9125e at first, but then disappears. If I could give it a "Zero Rating" I would. And this is with HP Smart Hub help. Nothing worked re: this dumb idiotic piece of technology. I just now threw it into the trash can where it belongs. What a waist of money and time. I am making sure everyone knows to stay away and to double check Consumer Reports and other reviews re: HP printing. This includes getting stuck in your ink subscriptions where you shut folks out of printing until they continue subscribing, because you can. That's nasty, too. And God forbid, you didn't use the starter ink. That's a print stopper, too. Sloppy work on this 9125e. A real Lemon and a BIG rip off! The monopoly HP has set up is criminal.”

Helpful Report

Posted 4 months ago

“Be careful with HP Instant Ink. If you cancel your subscription, the ink cartridges you already have will stop working—even if they’re full. I learned this the hard way. My printer was completely disabled until I removed those cartridges and bought new ones. I had to call customer service just to understand what was happening, which cost me two days of wasted time. I’m not sure this is even legal to shut my printer down like that, but I’ll be checking. This feels like a trap. You don’t truly “own” the ink you receive through the subscription. Very inconvenient and not worth the hassle in my experience. This was a very bad experience. Make me want to throw all My HP product out the window”

Helpful Report

Posted 4 months ago

“The HP Inspire 7200 has been a huge disappointment. The printer refuses to accept brand‑new HP ink cartridges unless I enroll in HP Instant Ink. Even genuine cartridges become unusable unless I join their subscription program. This feels deceptive and wasteful — I ended up throwing away perfectly good ink because the printer simply wouldn’t allow me to use it. A printer should work with standard cartridges without forcing customers into a subscription. I won’t be buying HP products again until they change this policy. Wasn’t even disclosed.”

Helpful Report

Posted 5 months ago

“The HP Inspire 7200 has been a huge disappointment. The printer refuses to accept brand‑new HP ink cartridges unless I enroll in HP Instant Ink. Even genuine cartridges become unusable unless I join their subscription program. This feels deceptive and wasteful — I ended up throwing away perfectly good ink because the printer simply wouldn’t allow me to use it. A printer should work with standard cartridges without forcing customers into a subscription. I won’t be buying HP products again until they change this policy. Wasn’t even disclosed.”

Helpful Report

Posted 5 months ago

“NEVER BUY HP… BIG NO TO HP I have bought Hp ELITEBOOK around 6 to 8 months ago and it stop working. I tried to get warranty and customer support but no luck. HP is not providing any service at all. Really bad customer service and product,”

Helpful Report

Posted 5 months ago

“Hp Custemer service after spending over a hour talking to 5 people they are not helpful , after being a hp Custermer about 15 years approximately , the Custemer service has gotten bad and not helpful for a printer that takes about 2 years to pay for . I would not recommend buying hp products”

Helpful Report

Posted 5 months ago

“Hp printer, volle cartridge. Hij blijft aangeven dat de cartridge niet goed communiceert. Vanalles geprobeerd, luky niet. Hoorde van meerdere mensen. Met hetzelfde probleem. Alrijd HP gehad, tot nu. Heb er geen vertrouwrn meer in.”

Helpful Report

Posted 6 months ago

“Less than 1 Absolutely horrible Told me 2 weeks for repair and it’s been 3 months without my laptop then apparently can’t get the parts needed so offered me a refurbished one but two weeks later find out that is out of stock. Still waiting for resolution. Why can’t they get parts? Why offer me a. Out of stock laptop? Why no effort or calls or emails back to resolve this matter? James kumar at escalation team is terrible”

Helpful Report

Posted 6 months ago

“Hp deskjet2827e. Do not buy this product. After every use you have to reset it on wi fi. Not my first printer but definitely my last with Hewitt Packard..”

Helpful Report

Posted 7 months ago

“Terrible support & repair experience. Tell me to wait all day because there's no 'collection window', then don't even bother showing up at ALL. No messages, no E-Mail, had to run after them myself. Arduous and infuriating process.”

Helpful Report

Posted 7 months ago

“Bought a printer and immediately had issues. Finally service desk said they would send a new one. Been trying to get since December 23/2025. Told we would get one in 24 to 48 hours. Have spoke with HP support 10times. We have heard this story over and over. Then we are told we need to supply some new info. We get it and then we are told we don’t need that. Then of course we are told 24 to 48 hours we will have it. Have been cut off 6 times and no return call ( always ask for your number in case cut off) waste of time. Every single person puts you on hold to review your file, then asks same questions you gave previous 10 people who asked so they could put in your file. We have been promised, we have been guaranteed, even given delivery dates. Nothing. Please excuse us when we say everything we are told is a lie. HP uses it to get you off the phone ( have over 8 hours on the phone) hoping you will give up and it won’t cost them a dime for equipment that doesn’t work. We have kept track of calls, times, names and HP doesn’t care. If your HP printer breaks down just throw it away and go buy a different brand.”

Helpful Report

Posted 7 months ago

“Huge thanks to Michael and drew for being such a genuine source of support during a tough time. I didn’t just need answers—I needed reassurance, and they gave me both. Every step of the process was handled smoothly and thoughtfully. They took time to really understand my situation and never made me feel rushed or judged. You can tell they truly love what they do and care about people. I’m so grateful for their patience, professionalism, and heart.”

Helpful Report

Posted 9 months ago

“Unfortunately I bought the HP office jet PRO 8710, unreliable brand, worst printer you can ever buy, the lousy printer screen you can’t access the menu, the ink refill is so expensive it costs on a promotion $170 just for the ink cartridges; even though you buy the Hp ink cartridges it doesn’t work, screen is showing There’s a problem with the supply system. You call Hp technical support, you end up talking to an AI recording for 30 mins and she finally transfers you to a technical rep extension you hear this stupid recording rep. busy with other caller for hours then when she picks the call she puts you on hold even before she knows the issue then she hang up the phone, you call back they never pick up the phone, and the worst part they trap you with their ink supply contract and they control your printer via network and stop you printer from working with their Firmware software !”

Helpful Report

Posted 9 months ago

“I bought a few printers from them. Never signed up for their instant ink program of gave them permission to charge my card monthly. I saw charges for $17.07, called them to cancel. It took forever because they couldn't find my account because of course I never created an account with them. The charges stopped, 2 months later they started again.”

Helpful Report

Posted 10 months ago

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 26%
Accurate And Undamaged Orders	Greater than 44%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

HP Reviews

Email: